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Holiday Inn Express Birmingham - Star City

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Holiday Inn Express Birmingham - Star City
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432 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Cumbria, United Kingdom
Reviewed 30 January 2017 via mobile

Brilliant hotel not too sure about Star City itself but we did play pool. Room was very well equipped with tea and coffee facilities also iron and ironing board . Good breakfast and very nice staff. Will definitely stay again

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Thank car0lineh59
Nottinghamshire, United Kingdom
Reviewed 29 January 2017 via mobile

In the interests of providing a balanced review I would like to start with the following positive comments: Ample free parking, make sure you provide registration details or you will be penalised. Air conditioning in rooms very good, a vital necessity when the traffic noise is as bad as it is here. Good free Wi-Fi Room fairly clean with only...

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Thank L and P
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear L and P, We are grateful to you for being one of our guests at Holiday Inn Express Birmingham - Star City UK, and getting out of your way to leave us your feedback. We are happy with your positive comments on our room and staff. However, we understand that your stay was not a complete success. Thank you...

Essex, United Kingdom
Reviewed 29 January 2017 via mobile

The room is very big and clean, however a bit dated. Needs upgrading. Still has 70s look. No power sockets in the room apart from one BEHIND the Tv. Great breakfast. Nice, courteous stall. Free shoe shine.

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Thank Chafford H
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Hi Chafford H! Greetings from the Holiday Inn Express Birmingham - Star City! Thank you so much for choosing to stay with us. I take pride in knowing that the cleanliness of our spacious rooms achieved a positive remark from you. However, I'd like to say sorry if you found the room to be over the hill. IHG cares about...

Warrington, United Kingdom
Reviewed 22 January 2017 via mobile

Not the most exciting hotel but clean and functional. If you need somewhere convenient for the motorway and close to Birmingham on a budget I'd recommend. Pros: Plenty of free parking Close to Star City restaurants Polite, efficient staff Change and comfortable Free breakfast Cons: Decor a little bit jaded Our bathroom smelled quite difficult of curry for no obvious...

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Thank Sarah J
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Sarah J, Thank you for your feedback regarding your stay at Holiday Inn Express Birmingham - Star City. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the parking arrangement, staff and breakfast. However, we’re sorry we fell below your expectation regarding the decor and bathroom...

Reviewed 18 January 2017 via mobile

Great location if visiting star city as it is literally across the road. we stayed for one night. Comfortable and clean. Staff very helpful.It's a thumbs up from me I will definitely stay there again on another visit to star city.

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Thank karen b
London, United Kingdom
Reviewed 17 January 2017

The best thing about the hotel is the price. The hotel had a notice in reception stating that f the heating in some of the rooms was not working and that an electric heater would be provided... this was not the case. I was moved to another room, where they said the heating would work, but i didn't. they provided...

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Thank Patricia C
IHGService, Front Office Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Patricia C, Thank you for your feedback regarding your stay at Holiday Inn Express Birmingham - Star City. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff, parking and breakfast. However, we’re sorry we fell below your expectation regarding the heating. We will address...

Dorset, United Kingdom
Reviewed 16 January 2017

Ok value for what you get. Good position between the NEC and central birmingham, would use again. Room was just ok, breakfast was cold but had hot toast rather than cooked. Service was freindly enough, car park felt secure. Overall you get what you pay for here

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1Thank stigH9009ET
Reviewed 11 January 2017 via mobile

Lift not safe doors did not open on floor had to force way out. Disappointing room and experience. Room dirty. Broken soap dispenser in bathroom and missing shower gel dispenser in shower. Burnt plugsocket on desk didn't risk using. Shower had soap left in it along with lots of hair. 1/2 toilet roll supplied. Toilet left blocked. Shower plug hole...

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Thank veedubber72
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Hi veedubber72, Thanks for sharing feedback about your recent stay. On behalf of the hotel, I'm sorry if the facilities and services that were offered fell below your expectations of a quality Holiday Inn Express property. The situations you described are definitely not what we expect to happen nor is something we take lightly. I realize no words can change...

Lincolnshire, United Kingdom
Reviewed 2 January 2017

After staying in the Midlands at theHoliday Inn Express Walsall Hotel we felt that this was the perfect base for our visits to the West Midlands, about two or three times a year, however when the Hotel withdrew its pet friendly status we had to find another location. for our latest visit on 21st December we selected the Star City...

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Helpful?
Thank Alan P
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Alan P, Thank you for taking the time to review our property. I am disappointed to hear that you were not satisfied with your stay. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is regrettable that there were...

uk
Reviewed 29 December 2016

As a rewards member I try to use the holiday inn group of hotels when I can.I stayed here for 2 nights, very central for city centre and star city a short walk away. There were a few stains on the carpets in my room and corridors but hey does it spoil my stay ? of course not,as I said...

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Thank flexfitness

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Conference Facilities

Additional Information about Holiday Inn Express Birmingham - Star City

Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: RM287 - RM585 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Birmingham - Star City 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton By Hilton Birmingham Star City Hotel Birmingham
Birmingham Blueberry Hotel
Holiday Inn Express Birmingham - Star City England
Hotel Style:
#47 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Birmingham - Star City staff and other travellers.
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Questions? Get answers from Holiday Inn Express Birmingham - Star City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles 1AceTraveller, 21 Mar 2017 | Read review
“Just find a different hotel”
 of 5 bubbles 915alanp, 2 Jan 2017 | Read review
“Dont stay on the second floor”
 of 5 bubbles JaneD252, 19 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles stumpysbird, 3 Nov 2016 | Read review
“Book Early for good room rates”
 of 5 bubbles grendall69, 12 Oct 2016 | Read review
5 of 5