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Before we came to the hotel we were concerned after reading reviews on here. After our stay we would all say people are being unfair. This hotel couldn’t have been better. Refurb necessary but did not disturb once. Staff could not have been nicer. I...More
Excellent location within walking Distance of the Ricoh Arena. Lovely Reception area with free tea/coffee/biscuits. Room not ready on arrival & when we did get in the extra bed hadn't been made but quick call to reception and this was sorted straight away. Currently undergoing...More
Not a good stay...first greeted by a receptionist who wore a dirty white shirt and never smiled once! Entrance area modern however room very poor and dated with artex on walls and ceiling. A dirty toilet and tv remote that was in op. Refurb going...More
I stayed at this hotel and booked through Hotels.com. Like many other people who stayed here I was disappointed with the standard of room versus price and also the noise of the workmen. I received a response to my review which was absolutely ridiculous. Though...More
1 Thank Martin C
Response from NovotelCoventry, Manager at Novotel CoventryResponded 1 week ago
Once again we thank you for your personal opinions and comments regarding your stay.
Well aside from there being ongoing building work that wasn't communicated before booking, the rooms were dated and not the cleanest, the WiFi wasn't great, there was no soft drinks in the room, and other guests were left to wonder the halls drunk braying on...More
Thank Mick J
Response from NovotelCoventry, Manager at Novotel CoventryResponded 2 weeks ago
The on-going building work in which you refer too is to renovate our bedrooms and therefor eliminate your complaint of them being dated.
We do not advertise soft drinks in our rooms as these are not provided.
On any occasion whereby there is...More