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Stayed here recently for five days with a coach tour. Other coach tours were also based here at the same time. Room was OK but no shower but dining for breakfast and evening meals was a daily challenge.Staff trying their best but fighting a losing...More
This is a Beautiful Hotel, just outside the center of Coventry, but in its own grounds, the setting is stunning! The staff are all very pleasant & helpful, it is spotlessly clean & has swimming pool, coffee shop bars etc, food & drink reasonably priced...More
This has got to be the worst hotel I have ever stayed at. Apart form the dated and tired décor, the customer service was shocking. I was on a business trip:
1) I must have stood in reception on arrival for at least 10 mins...More
8 Thank Caroline C
Response from Andrew S, Manager at Royal Court Hotel - CoventryResponded 14 August 2016
Having read through your review I would like to make the following points.
I can say for sure you would not have had to wait at reception for 10 minutes. Our staff are always on hand to help with any enquires at the desk...More
Second stay here and no comparison. Booked well advance asking for rooms overlooking gardens.dodnt get them. Superior room was just standard dohble room not even kingsize bed. Rickety headboard dirty lose skier information in bathroom and other people's public hair in bathtub.
Twin room disgusting...More
This hotel has a lot of history and has been added to extensively. The room was good and clean and hospitality tray ok. The food in the restaurant was very good. It was all carvery style but the staff were very friendly and obliging. The...More
Response from FMBRA2013 | Reviewed this property |
For us, the issue was that they didn’t respond. We tried to resolve our problems direct but never got an acknowledgement, hence the negative but honest review. I have been told (cannot / have not verified) that Britannia... More
For us, the issue was that they didn’t respond. We tried to resolve our problems direct but never got an acknowledgement, hence the negative but honest review. I have been told (cannot / have not verified) that Britannia Hotels take in a lot of asylum seekers but don’t know how that would affect their budget/finances.