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Holiday Inn Coventry South

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Holiday Inn Coventry South
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302 Reviews from our TripAdvisor Community

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Showing 300: English reviews
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

For the price paid, I was disappointed with this hotel. The staff were extremely friendly. However, the rooms are dated and in need of upgrading. The breakfast was also disappointing considering the rate we paid.

Helpful?
Thank Subs89
Christine E, General Manager at Holiday Inn Coventry South, responded to this review

Dear Subs89, thanks for posting your review, I will certainly pass on your comments to the team as they take heart from these. I understand your feedback regarding the rooms, they are certainly the most spacious in the area and the rate is driven by the demand too. With regards, Christine. More 

Bristol, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Room, no28, was absolutely fine. However very concerned that the staff were very inexperienced in dealing with large numbers. We had booked a table in the dining room for a group of us and we're told we could only have the set menu for the dancers however we noticed others did not have to order from it! The three course... More 

Helpful?
Thank hilliemason
Christine E, General Manager at Holiday Inn Coventry South, responded to this review

Dear Hilliemason, thanks for your feedback on tripadvisor which we discuss as a team and take learnings from, as you say, this was the largest event held at the Hotel and sorry to learn of your disappointment. We did have a different party which had pre-booked their evening menu and we also opened breakfast earlier following another request. I do... More 

Wakefield, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

On arrival asked if I could have a ground floor room, none available as they were for families only and fully booked, even though I was travelling with a disabled person. Hotel has 2 floors BUT no lift. Fortunately the person I was with could manage the stairs with rests between every few stairs but it would have been hopeless... More 

Helpful?
Thank Ginny G
Christine E, General Manager at Holiday Inn Coventry South, responded to this review

Dear GinnyG, thank you for posting your review on Tripadvisor as well as completing our on-line customer survey in which we received your feedback and comments. We do have a room adapted for mobility impaired guests which can be pre-booked. I am sorry to learn of the issues with the TV and breakfast. We will address these with the team... More 

Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago via mobile

The hotel is in a great location but this is the only thing going for it. I was upgraded to a suite, but if that's the best - it's frightening. Tired and old would be an understatement! Half of the lights in my room didn't work. The sofa was old and stained. The hotel was freezing. When I put my... More 

Helpful?
Thank Sarah W
Christine E, General Manager at Holiday Inn Coventry South, responded to this review

Dear Sarah W, thank you for your review on TripAdivsor following your recent stay, I'm pleased the location suited your needs and the team looked after you well, we will address the maintenance issues in the room and apologise for these faults. With regards, Christine. More 

London, United Kingdom
2 reviews
Reviewed 4 weeks ago

I promptly cancelled my reservation upon arrival. Was greeted by the staff as if I had entered the Munsters. Cold, unsmiling, rude and gave me the impression that they hated their job. Will not recommend nor stay here. I am an IHG rewards member and will look elsewhere.

Helpful?
Thank moayd2016
Christine E, General Manager at Holiday Inn Coventry South, responded to this review

Dear Moayd2016, I am concerned to read your review and it would be most helpful if you could give me some more details so I can investigate your comments further. Please email, gm.hicoventry@kewgreen.co.uk to allow me this opportunity to contact you further and to apologise as this is most certainly not the level of customer service we pertain too. With... More 

Cambridge UK
Level Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 October 2016

Stay here frequently due to location for work. Once you get over how tatty it is , it is ok. Usually quiet and get good sleep considering it's proximity to the busy road. Food is typical Holiday Inn boil in the bag fare, but adequate and cheap. Breakfast is pretty awful so I always ask for poached egg. Wifi is... More 

Helpful?
1 Thank Jude99
Christine E, General Manager at Holiday Inn Coventry South, responded to this review

Dear Jude, thanks for your review, as you stay regularly I hope we can meet up when you are next at the Hotel so I can advise on the upgrades due on the Wifi. Along with our best price guarantee, as you say the Hotel is in a prime location for business travellors. With regards, Christine. More 

Level Contributor
104 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 October 2016 via mobile

Given the high price paid for this hotel, it does not represent good value. There are some nice features such as a personalised welcoming letter from the general manager and a free chocolate bar and very small bottle of water. As for the rest of the hotel it lacks Character, looks outdated and is really cold in the common areas.... More 

Helpful?
Thank Otinogs
Christine E, General Manager at Holiday Inn Coventry South, responded to this review

Dear Otinogs, thank you for your review, the Hotel is very popular during the week for business travellors and the pricing is reflective for the area. As the temperature has turned cooler we are ensuring the heaters in the rooms are set higher and apologise for the discomfort you felt. I hope we can welcome you back when in the... More 

Headley, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 October 2016

Surprisingly quiet given the location and good hotel. The food was good in the restaurant. But...the internet service is hopeless. It cannot be beyond the wit of man to ensure it works. It was well known by the staff that it was hopeless and as such a high priority needs to be put on having a good, reliable capability.

Helpful?
Thank Peter G
Christine E, General Manager at Holiday Inn Coventry South, responded to this review

Dear Peter G, thanks for your comments and I am pleased to advise we are awaiting an uprgrade to the Wifi system and hope this will take place soon, we hope to welcome you back to the Hotel soon. With regards, Christine More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 October 2016

This Holiday Inn is in desperate need of a Makeover. The executive rooms that we spent the night in were very outdated and although clean not up to standard . The shower was poor , no water pressure. If I had been asked to pay the std rate I would have been un-impressed The staff were great , the restaurant... More 

Helpful?
Thank Derrick L
Christine E, General Manager at Holiday Inn Coventry South, responded to this review

Dear Derrick L, thanks for posting your review and comments regarding the Hotel. I do hope you will re-consider staying when in the area and thank you for your loyalty to Holiday Inn. With regards, Christine. More 

Rothes In Scotland
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 October 2016

Everything about this hotel is "OK", nothing special and nothing bad. I stayed for 4 days on business so I wasn't footing the bill, if I was, then at an advertised room rate of £195 I would have been looking for far more from this hotel. Food is expensive (£13.95 for a burger and £3 for a coke) The staff... More 

Helpful?
Thank ALANMURF
Christine E, General Manager at Holiday Inn Coventry South, responded to this review

Dear ALANMURF, thanks for your review following your business trip and pleased the team were attentive. I hope we can welcome you back should you be in the area again. With regards, Christine More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Coventry - South Hotel is located minutes from the historical centre of Coventry and less than 1 mile from Coventry International Airport and 6 miles from Birmingham International Airport and easy to reach from the M1, M6, M69 or M42, M40. It's an ideal base for leisure guests with Leamington Spa, Rugby, Derby, Nottingham, Leicester, Warwick Castle and Shakespeare's Stratford upon Avon a short drive away. The National Exhibition Centre (NEC) is within 20 minutes and the National Agricultural Centre (NAC) just 5 minutes along with Stoneleigh Park. Coventry City Football Club s new stadium, the Ricoh Arena, is just an 8 minute drive. The Holiday Inn Coventry - South Hotel facilities are modern and friendly with spacious public areas and exceptionally large bedrooms each with High speed internet access. Dine in our restaurant, from a wide choice of International dishes, or choose to relax in the lounge bar, alternatively treat yourself to room service. Whatever the occasion, the Holiday Inn Coventry - South Hotel is an ideal venue for special events. We offer a variety of Wedding & Conference packages including, The Perfect Wedding Venue & Conference Center - Holiday Inn Coventry South ... more   less 

Additional Information about Holiday Inn Coventry South

Address: London Road, Coventry CV8 3DY, England
Region: United Kingdom > England > West Midlands > Coventry
Price Range: RM281 - RM887 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Coventry South 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Holiday Inn Coventry South Hotel Coventry
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Coventry South staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Coventry South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 28 Lovely large King size twin bedded family room - not sure children would want to share a bed with siblings though.”
 of 5 bubbles hilliemason, 26 Nov 2016 | Read review
“If you're disabled, don't book.”
 of 5 bubbles 931ginnyg, 15 Nov 2016 | Read review
“Staff needs a makeover”
 of 5 bubbles moayd2016, 4 Nov 2016 | Read review
“Yes, rooms 51 and 52 both doubles and roomy”
 of 5 bubbles michaeldj2014, 11 Sep 2016 | Read review
“no idea if i'm honest. just hope for the best id say”
 of 5 bubbles RajBirdi, 23 Aug 2016 | Read review
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