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The Chace Hotel Coventry

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The Chace Hotel Coventry
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434 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Todmorden, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed a couple of times at The Chance as it's near a work location. It's ok for the money- the rooms REALLY need updating but the staff are polite and professional. Breakfast is decent- full cooked and continental options. I would come here privately- but for a stop off for work it's ok!

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Thank Weathered83
Reviewed 2 weeks ago via mobile

My husband and I got married at The Chace Hotel the first weekend in January. The day was flawless. The staff were extremely organised and made sure the day ran smoothly. Thus started from our first meetings with Liridona to the day itself with Christie making sure everything was perfect. The food was fantastic, they made the day relaxed and...

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Thank Kelly J
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Kelly J Thank you for your kind words regarding the teams performance on your wedding day. I will pass your comments on to the team members at our next meeting. We like to think we go the extra mile on such occasions, thank you for placing your business with us and for considering us in the future. Myself and...

Huntsville, Alabama
Reviewed 2 weeks ago

Oh gosh, where to start on this one? My boyfriend booked this place for us for a few nights using his British Airways Avios points. He said it looked to have good reviews. Upon arrival, I noticed very few other cars in the parking lot, which is never a good sign. The lobby was nice and the building itself looked...

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1Thank Allyson_86
Coventry, United Kingdom
Reviewed 2 weeks ago

I paid a lot of money for what I believed was supposed to be a lovely new years eve dinner, upon arrival we were shown to a very basic room, with a disco floor which was tiny, the room was cold, the food also was cold, the bar was unmanned at all times, they were very short staffed, the starter...

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1Thank Melissa D
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Melissa D Thank you for taking the time to leave a review, I am sorry the event was not to your liking. As already explained in my original reply to your email, the event was advertised with a buffet not a sit down meal and the food choices for the evening were fully available to people upon booking and...

Cardiff, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here at the end of December and was a terrible experience. The rooms are really basic, the beds uncomfortable and the food and service poor. It's not the fault of the staff who were doing the best they could while clearly under resourced at such a busy time of year. Would strongly suggest you look for somewhere else...

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2Thank Phil C
Hitchin, England, United Kingdom
Reviewed 20 December 2016

Welcome good, lobby and staircase impressive - a former Victorian private home perhaps? Nice grounds for a city hotel, close to main road links. Stayed in one of the house rooms - most rooms are in a linked modern extension. Room was large and adequate (though shower water flow was disappointing) and bathroom décor in general beginning to look a...

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Thank Paul M
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Guest On behalf the team and myself, thank you so much for taking the time to review our hotel on TripAdvisor. It was pleasure to have you stay with us. It is always very pleasing to read that we have we have looked after guests and that they have enjoyed their stay and give feed back on the positive...

Reviewed 17 December 2016 via mobile

Stayed at Chace hotel for a one night stay for a business related meeting next day. Upon checkin staff were extremely friendly and polite, exacting for bar. Upon entrance to room, room was presented well and not bad (one or two minor things such as knocks in wood or paint chips but for the money paid i would expect so)...

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Thank xrowleyx
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Guest On behalf the team and myself, thank you so much for taking the time to review our hotel on TripAdvisor. It was pleasure to have you stay with us. It is always very pleasing to read that we have we have looked after guests and that they have enjoyed their stay and give feed back on the positive...

Coventry, United Kingdom
Reviewed 17 December 2016 via mobile

Had our works christmas party here and several of us stayed over. I don't think any of us would stay here again, we were all in rooms which were desperately in need of a revamp. The furniture all looked like it was from the sixties, the bathroom felt grubby and very old. three of the five lamps in the bedroom...

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Thank mrsclark16
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for taking your review, I am sorry that you didn't have a good experience with us. I am sorry that information about breakfast times wasn't passed on to you, and also that the tables were not clear or set up when you came down, it's something I have highlighted with the relevant departments and retraining will...

Roscommon
Reviewed 14 December 2016

The Chace Hotel is quite a nice place and could be far more welcoming. The staff were on the unfriendly side. The food was good but service was slow at best. The room was comfortable and clean. Unless you authorise a credit/debit card you cannot get a drink after11pm.??? So much for cash being king. The bar staff seemed to...

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Thank TomRoscommon
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for writing your review regarding your stay at the Chace hotel. I was extremely disappointed to read the comments regarding my staff attention to our guest because this is the main area we are always complimented on, but having fallen short this time. Our policy at after 11 pm is to change to rooms bill only...

Irvine, Scotland, United Kingdom
Reviewed 7 December 2016 via mobile

great looking building on the outside. the lobby is beautiful and grand.. and then you check in, in a corridor so to try and get past a bus load of pensioners to get to your room is an effort. inside the room was Big ( family room) but ot hadnt been dusted AND i found a pair of knickers on...

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Thank Amanda C
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Guest, Thank you for taking the time to post your review, all reviews are welcomed both positive and negative and help us to improve our service and customer experience. Your feedback is very helpful and allows us to focus our efforts on both good and bad aspects of your stay. as a hotel we accommodate for all people and...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Chace Hotel, Coventry has plenty of charm and individual character. Its impressive Victorian architecture, lovely landscaped gardens and spacious oak paneled lounge make it an ideal venue for business or pleasure, as a wedding reception venue, for business meetings, conferences or leisure stay. ... more   less 

Additional Information about The Chace Hotel Coventry

Address: London Road | Toll Bar End, Coventry CV3 4EQ, England (Formerly The Corus Chace Hotel)
Region: United Kingdom > England > West Midlands > Coventry
Price Range: RM242 - RM429 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Chace Hotel Coventry 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Corus Chace Coventry
Hotel Style:
#14 Family Hotel in Coventry
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Questions & Answers

Here's what travellers have asked, with answers from The Chace Hotel Coventry staff and other travellers.
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Questions? Get answers from The Chace Hotel Coventry staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“in the main house”
 of 5 bubbles 691PaulM, 19 Dec 2016 | Read review
“Go somewhere else”
 of 5 bubbles chris63_10, 4 Dec 2016 | Read review
“Rooms above the dining room can hear the music from below!”
 of 5 bubbles RSP71, 28 Nov 2016 | Read review
“Stay in the main part of the hotel”
 of 5 bubbles Caroline_Miles, 7 Nov 2016 | Read review
“Our room was up the main stairs.”
 of 5 bubbles Neonlites, 1 Nov 2016 | Read review
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