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Novotel Leeds Centre

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#9 of 85 Hotels in Leeds
Certificate of Excellence
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Novotel Leeds Centre
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1,801 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Leeds Centre
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Showing 1,745: English reviews
Durham, United Kingdom
Reviewed 24 June 2015

Stayed here on business, two day conference and overnight stay. This hotel ticks all the boxes for that kind of stay. A very short walk from the train station and conveniently located in the city centre. Conference facilities very good as were the teas/coffees/snacks etc. Lunch buffet in the restaurant was very good quality. We had food in our conference...

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Helpful?
Thank David K
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your kind review following your recent conference with us and I was glad to read your enjoyed the facilities and the catering in particular. With my team, I hope to have the opportunity to welcome you back on your next visit to Leeds. Kind regards, Ludovic Verzi

Reviewed 23 June 2015 via mobile

I stayed here a few days ago with my boyfriend as we were seeing a comedian in the centre. The room was lovely, service provided was great and there was a friendly atmosphere in the hotel. It was about 5 minutes out from centre in the car so a 15 minute walk. I would recommend anyone to stay here.

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Helpful?
Thank Bjones1994
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your very kind review following your recent stay with us. We all look forward to welcome you back on your next visit to the area. Kind regards, Ludovic Verzi

Reviewed 22 June 2015 via mobile

We stopped here Saturday night, the hotel is very nice, clean and modern. Great showers and comfy rooms the only thing that would improve it is if the TV was free, doubletree is a similar price and they don't charge extra for the use of the Apple computers.

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Helpful?
Thank juicylucyxx22xx
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your kind review and I hope we will have the opportunity to welcome you back on a future visit to Leeds. Kind regards, Ludovic Verzi

Reviewed 21 June 2015

Wont bore you with a long drawn out affair so just some high points and low points! low points lipstick on a glass room way to warm! £12 to park in hotel carpark for 24hrs high points friendly staff big room great shower great location apple pc's in reception with free internet 20mins also we did manage to check in...

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1Thank Richard S
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your review and comments. I hope we would have the opportunity to welcome you back on a future visit to Leeds. Kind regards, Ludovic Verzi

Newcastle, United Kingdom
Reviewed 21 June 2015 via mobile

This place is central and the parking handy but expensive. The rooms are clean and comfortable. Unfortunately, there was a party in a nearby room who didn't want anyone else to sleep. It's not the hotels fault but it's their responsibility to monitor people who arrive back at the hotel in a state that could affect other residents. I would...

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Helpful?
Thank RMP1958
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your review and please accept my apologies for any unnecessary disruption caused. I have spoken to my Night Manager to ensure our usually good monitoring procedures are in place at all times and we all look forward to welcome you back on your next visit to Leeds. Kind regards, Ludovic Verzi

Barnsley, United Kingdom
Reviewed 20 June 2015 via mobile

Used my loyalty points to make this a £50 stopover and was given a superior room on arrival with free drinks! Superb location and plenty of amenities at the hotel, then ideal for the centre of Leeds. Reception was very attentive and Jose couldn't do enough for us. Rebooked already for August!

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Thank gatesey66
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your very kind review and we all look forward to welcome you back in August. Kind regards, Ludovic Verzi

Reviewed 16 June 2015

Got hotel on Saturday 13th June only to be told our room had been cancelled because there was no money on card two days before we stayed booked through booking.com which I've never had a room cancelled spoke to booking.com wasn't there fault hotel said it was so as I had a wedding at the nearby white cloth gallery had...

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3Thank Paul P
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your review and I have just provided an explanation to our Customer Relations Department which will be in contact with you. However, I can be contacted directly at the hotel and explain the automated procedure between ourselves and the website once a card has been declined when booking a pre-paid rate. Looking forward to hear from you....

Reviewed 9 June 2015 via mobile

You get what you get with a Novotel I guess, but it appears the brand needs a shake up! On arrival in my room I had a half drunk bottle of water in the fridge in on my third day - no replacement! I was kept waiting at reception for 10 minutes while the lady behind the counter was taking...

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Thank Steve R
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your review and please accept my apologies for the misunderstanding with my colleague. I believe I have already responded via our on-line guest satisfaction survey and would be grateful if you could contact me at the hotel. Kind regards, Ludovic Verzi

Reviewed 9 June 2015 via mobile

Stayed here for one night (Saturday) with my husband..what can I say..easy check in/out, literally took no longer than 2/3 minutes for both.. the room was spotlessly clean, by far the best thing was the bed, myself and my husband both found it extremely comfy and struggled to get up the next morning (thank goodness for the 12pm checkout time),...

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Helpful?
Thank Busybee78
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your very kind comments and review following your recent stay with us. We all look forward to welcome you back on your next visit to Leeds. Kind regards, Ludovic Verzi

Reviewed 9 June 2015 via mobile

stayed for 2 nights and overall very disappointed. first room had a blocked sink and stains on the toilet wall, disgusting. informed reception staff who gave an apology through gritted teeth, this apology did not feel genuine. moved to a second room which was smaller with a less modern bathroom, felt like our punishment for complaining! This room wasn't particularly...

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Helpful?
Thank sinead f
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your review and I believe I have already responded via our on-line guest satisfaction. I will contact you again as promised. Kind regards, Ludovic Verzi

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
AA 4 star Novotel Leeds Centre is located in the centre of Leeds suiting business travellers with eight meeting rooms for up to 80 people and WiFi internet. An equally attractive base for a short break or holiday, the hotel is close to shops, nightlife and the Leeds first Direct Arena. Novotel Leeds Centre offers Elements restaurant, bar, fitness suite, sauna, steam room and limited indoor pay parking on site. The main railway station is a few minutes walk away, Leeds Bradford Airport is approximately 15 km drive. ... more   less 

Additional Information about Novotel Leeds Centre

Address: 4 Whitehall Quay | Whitehall Quay, Leeds LS1 4HR, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Leeds City Centre
Price Range: RM302 - RM698 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Leeds Centre 4*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR and Travelocity so you can book your Novotel Leeds Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Leeds Centre Hotel Leeds
Accor Leeds Centre
Leeds Novotel
Hotel Style:
#1 Green Hotel in Leeds
#6 Luxury Hotel in Leeds
#10 Family Hotel in Leeds
#19 Business Hotel in Leeds
#22 Romantic Hotel in Leeds
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Leeds Centre staff and other travellers.
9 questions
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Weston-super-Mare, United Kingdom
3 months ago
Chorley, United Kingdom
over a year ago
Amman, Jordan
over a year ago

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Questions? Get answers from Novotel Leeds Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Rooms facing the inner courtyard should be quieter.”
 of 5 bubbles AlanT448, 13 Dec 2016 | Read review
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