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Mercure Salisbury White Hart Hotel

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Traveller (138)
Room & Suite (56)
Dining (10)

About

Location
Cleanliness
Service
Value
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf.
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
Hotel links
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1,138Reviews
163Photos
6Q+A
100Room tips
Traveller rating
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  • 41
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Popular mentions
The hotel is in a great location for exploring Salisbury. The cathedral, museum and main city centre are all within 10 minutes easy walk so once you have parked your car you really don't need it again. We were really pleased with our room ( 109). It was much bigger than we had
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Having stayed at the White Hart before, in a standard room, which was ok, if a touch small, we upgraded to an Executive Double this time, expecting an all round upgrade, sadly the reverse was true. The heating, supplied by air conditioning did not work, we tried al the settings
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Review collected in partnership with Accorhotels.com
Response from WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel
Responded 3 days ago
Dear Vacation29759931355 Thank you for taking the time to tell us about your experience at the Mercure Salisbury White Hart Hotel. Once again I convey my apologies following my direct communication with you and wish to re-iterate that we strive to provide a superior service experience for every customer and that we are taking the appropriate measures to address your concerns with the relevant departments to prevent future occurrence. And I further wish to confirm that as loyal customers to not hesitate in contacting the hotel direct as previously provided so that we have the opportunity to better serve you in the near future. Kind Regards Mark Postlethwaite General Manager
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I have stayed at the Mercure White Heart in Salisbury many times on business. It's not poor, it's not exceptional but a good all-rounder. Good food, good rooms, good service, comfortable and quiet and in a good location, only 5 mins walk from the centre of Salisbury and close
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Response from WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel
Responded 1 week ago
Thank you vxrc We appreciate your recommendations to others for the Mercure, Salisbury White Hart Hotel. As you kindly eluded to the hotel is in a good location in the heart of the city and close to the historic cathedral, city centre and all the local shops as well as the restaurant and bars. Customers can benefit from the secure on site car park allowing you to explore the city without the worry as to where to park. We hope that we have the pleasure in your company again sometime in the future. Kind Regards Mark Postlethwaite General Manager
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Ate here for Sunday lunch with over 50 members. We arrived 11.30am to tea/coffee and biscuits. We selected our food from a menu. Sat down about 1pm to eat. Food was good but the service could have been better...I feel they should have served tables at a time rather than by food
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Response from WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel
Responded 1 week ago
Dear SKKBmouth We appreciate both your kind words and constructive comments following your recent lunch with us at the White Hart Hotel in Salisbury. I will pass on your kind words with the kitchen brigade and service team, and following your comments we will of course discuss your review with the organisers of the event so that we may look to continuously better the level of service that we offer. We look forward in welcoming both the Mercendes Benz members and yourself back to the hotel in the future. Kind Regards Mark Postlethwaite General Manager
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Yes,yet again The White Hart has triumphed! Our select group has been before but as the service,ambiance,professionalism,value and food is so consistently excellent.....we came again today! The lovely Amanda again oversaw the arrangements so I knew we were in safe hands and
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Response from WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel
Responded 1 week ago
Thank you NotLordPercy We all appreciate your kind words following your recent visit to the White Hart Hotel. Indeed I will pass on your thanks to Amanda for ensuring that you were well looked after again and ensuring the details of your requirements were met successfully. Once again thank you and we look forward in welcoming you back to the hotel in the future. Kind Regards Mark Postlethwaite General Manager
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Dirty carpet
Flaking paint lets the ambience of the room down.
Window drape, suitable theme, but note proximity of vehicle outside.
Attractive, relevant, pictures on bedroom wall.
Bridal suite balcony
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From what I can remember I think about 06:30am weekdays
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It was per day when I stayed - but check with hotel
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Sorry I can't remember, I think we added the breakfast as an add on.
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No. There is no self service laundry.
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Yes for a small charge (£10)
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12
"rom 109 was excellent"
"Check at front desk that room does not overlook main road."
"Quieter rooms at back"
"No lift so check lower floor availability If light sleeper room to rear as very busy road night & day out front"
"Try and avoid street facing rooms if possible - inside rooms are quieter"
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PRICE RANGE
US$92 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure white hart salisbury hotel salisburyaccor white hart salisburymercure salisbury
LOCATION
United KingdomEnglandSalisbury
NUMBER OF ROOMS
68
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