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Mercure Salisbury White Hart Hotel

Expedia.comUS$107*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$213*
US$107*
US$213*
US$107*
US$108*
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Mercure Salisbury White Hart Hotel
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951 Reviews from our TripAdvisor Community

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Showing 882: English reviews
Hungerford, United Kingdom
Reviewed 30 September 2015 via mobile

We spent 3 nights in this hotel. Our room was comfortable, clean and well appointed, with a separate seating area. It was rather dark, pity the attractive colour scheme from downstairs wasn't continued in our room. Unfortunately, we had a poor view over the roof. My only complaint is that the windows were dirty, both inside and out, which let...

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Helpful?
1Thank Pamela073
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear pamela073 I was very pleased to read that you enjoyed your 3 night break with us at the Mercure Salisbury, White Hart Hotel. I was also extremely pleased to read that the team were helpful and professional throughout your stay, rest assured that I will share your kind words with them as I am sure it will motivate the...

Romsey
Reviewed 16 September 2015

Stayed overnight..room grubby, carpets torn, generally dirty.Breakfast plates unclean Reported it to manager, who agreed, he deducted my bar bill in compensation. Not happy so l wrote to Mercury head office three weeks ago, still no reply

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Helpful?
2Thank Lance M
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Lance M I wish to apologise that you have not received a reply from the Customer Service Office following your stay and subsequent letter. I am in the process of investigating theses concerns, however feel free to contact me direct at the hotel so that I may address accordingly, my e-mail address is h6616-gm@accor.com. Thank you for highlighting these...

Orpington Kent
Reviewed 15 September 2015

Just returned after a weekend away with the wife. The hotel is very centrally located so ideal in that respect. Room was average size with good size television set. Hotel looked tired in many places with many wonky floorboards throughout. Breakfast good and very friendly staff. However, my son made the booking and it was frightfully expensive - over £300.00...

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Helpful?
1Thank Derek H
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Derek H Thank you for taking the opportunity of letting us know about your experience at the Mercure Salisbury, White Hart Hotel. The main part of the hotel is a Georgian, grade II listed building with great characteristics of that time. We continually review the services we offer and appreciate your comments so that the necessary actions can be...

Reviewed 12 September 2015 via mobile

This hotel is alright, nothing special & a little tired in places. It's an old building & therefore the bedrooms are a little cramped. I asked to be moved from my first room & the staff accommodated me. Breakfast was good, a buffet so avoided the scrambled egg. Staff were ok but not particularly engaged with the customers, a little...

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Helpful?
1Thank Stuart C
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Stuart C Thank you for choosing the Mercure Salisbury, White Hart Hotel for your recent business strip to the city. I was pleased to read that the team were able to assist you with the accommodation requirements upon arrival and that you enjoyed a good breakfast the following morning ahead of your working day. I have taken on board...

Reviewed 11 September 2015 via mobile

This hotel cost me & my partner £260 for two nights, so we had high expectations..! Unfortunately those expectations weren't met... It has to be said though, the staff were friendly, the decor was nice, the place was clean and we had the regular facilities most hotels offer (tv/fridge/kettle)... But... we had a vent next to the room making noise...

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Helpful?
1Thank Charlotte Y
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Charlotte Y Thank you for taking the time to post your review following your recent stay with us. Although I pleased to note that both the team and décor were appreciated I was disappointed that the overall stay did not meet your expectations. The main part of the hotel is a grade II listed building with varied room types...

London, United Kingdom
Reviewed 8 September 2015

I rang the hotel prior to booking and my queries were answered quickly and professionally. Booking was simple. We turned up and everything was explained perfectly, the staff were great. The car park is situated at the reverse of the hotel and is secure. The hotel is in a great location right in the centre of Salisbury near all the...

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Helpful?
1Thank rainbowle
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear rainbowle Thank you so much for letting us know of your recent experience staying with us in the historic city of Salisbury at the Mercure, White Hart Hotel. I was so pleased to read your positive comments regarding the team and the fantastic breakfast you enjoyed with plenty of choice for most dietary requirements and that the wonderful team...

Reviewed 1 September 2015 via mobile

We stayed over the late August BH weekend for our friends wedding. Nice hotel. Very clean rooms, all facilities in evidence needed to meet the star rating afforded. Reception and bar areas are nice too. Is not to maybe a young couples taste.... It's isn't a boutique hotel (or billed a as one) But my parents would think it was...

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Helpful?
Thank Matt3GentsCatering
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Matt3GentsCatering Thank you for your wonderful review following your recent stay with us for your friends wedding at the Mercure Salisbury, White Hart Hotel. I appreciate your words of praise for the team with the Wedding MC coming in for particular praise, please be assured that I will share this with both Sarah and her team for their courteous,...

Bracknell, United Kingdom
Reviewed 31 August 2015

We heard a lot about Salisbury why we decided to go away for two days and explore. We heard from our friend who stayed at the White Hart Hotel before that we would love it . We decided to book. And we did not regret it ! All had been amazing from the start to the end. Amazing place, amazing...

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Helpful?
1Thank goshi2014
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear goshi2014 It is always a pleasure to read when the team come in for such high praise, rest assured that I will be sharing your review with the entire team. I was pleased to read that you had an enjoyable stay during your two day break away and that so many elements of your stay were both appreciated and...

Warfield, Berkshire
Reviewed 31 August 2015

Stayed here for a couple of nights, rooms comfy, helpful staff, good breakfast, free WIFI and a great central location, will be staying here on our next visit to Salisbury, probably the only negative thing I could say was having to pay for parking but that does seem to be the norm now when staying in major towns/cities

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Helpful?
1Thank Pebbles60
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Pebbles60 Thank you for letting us know of your recent experience during your 2 night stay with us a the Mercure Salisbury, White Hart Hotel. I appreciate your kind review of both the hotel services and the team and that were helpful during your stay and providing you with a good breakfast setting you up for the day ahead....

Fleet
Reviewed 29 August 2015

Happily revisited, this nice city centre hotel, on way to coast, seeing the Turner Wiltshire museum exhibit and Magna Carta presentation in the Cathedral, with Silver Plough Inn for lunch, then Cote restaurant and Haunch of Venison favourite pub on a quiet Thursday evening. Exquisitely grumpy, unwelcoming, television-watching landlord in empty pub around the corner from the Red Lion..worth visiting...

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Helpful?
Thank BobTFleet
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear BobTFleet Thank you for choosing the Mercure Salisbury, White Hart Hotel on your way down to the coast and for letting us know of your experience. I was pleased that you enjoyed a return visit to the hotel and appreciate your kind words for the team and assistance they provided. We very much look forward in welcoming you back...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Squires Restaurant
Squires Restaurant
Cuisines: British
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf. ... more   less 

Additional Information about Mercure Salisbury White Hart Hotel

Address: St. Johns Street | Wiltshire, Salisbury SP1 2SD, England
Region: United Kingdom > England > Wiltshire > Salisbury
Price Range: RM496 - RM868 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury White Hart Hotel England
Hotel Style:
#5 Luxury Hotel in Salisbury
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Salisbury White Hart Hotel staff and other travellers.
3 questions
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Bel Air, Maryland
2 months ago
Addlestone, United Kingdom
over a year ago
Sequim, WA
over a year ago

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Questions? Get answers from Mercure Salisbury White Hart Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take note that the hotel does not have a lift.”
1968Calypso, 12 May 2017 | Read review
“We had a quiet room requested, the hotel is on a main junction of the road into Salisbury”
travellingforfun72, 27 Apr 2017 | Read review
“Second floor might be better if you're a light sleeper.”
acersareace, 26 Mar 2017 | Read review
“Excellent hotel”
ChrisH623, 21 Mar 2017 | Read review
“Rooms overlooking the back will be quieter than those overlooking the main road at the front.”
stevef862, 3 Mar 2017 | Read review
5 of 5
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US$107* /night
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Prices are for 1 room, 2 adults
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