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The Thames Riviera Hotel

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1 room 2 adults 0 children
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The Thames Riviera Hotel
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654 Reviews from our TripAdvisor Community

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Showing 642: English reviews
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Chippenham, United Kingdom
Reviewed 2 weeks ago

I stayed last Wednesday night, I have also written and haven't received a reply. I went down for breakfast and was grunted at by a waitress who told me I could have a full English, no menu was given and I was not sat down before I had to give my order. I asked if a small breakfast was available,...

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3Thank anitamiller2017
Windsor and Maidenhead, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed last Friday night, I have already written a review and haven't received a reply. I would appreciate someone to get in contact as I would like a refund for our stay. The receptionist was in the porch way, crouched down, smoking a cigarette. I find that bad management and when I asked for a complaints procedure she just...

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1Thank torsfx82
Windsor and Maidenhead, United Kingdom
Reviewed 2 weeks ago

We were booked into a premium room. Bed was very uncomfortable, who room needs an upgrade. Went down for breakfast and was greeted by a waitress who told us to sit anywhere and told us the continental breakfast was available along with a full English, no menu was given and we weren't even sat down before we had to give...

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2Thank torsfx
Arundel
Reviewed 3 weeks ago via mobile

Came here for a cream tea with a glass of prosecco for 2. Included were sandwiches, scones, cakes, tea and the prosecco. Greeted by Vi who was very friendly and helpful. We were served by Frank and Mark who were very polite and nothing was too much trouble. Had a Groupon voucher I paid £14.25 for so was a great...

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Thank fairweatherwalker350
Palma de Mallorca, Spain
Reviewed 3 weeks ago via mobile

Best hotel in maidenhead , I use it several times a year when visiting family and am never disappointed , everything for the traveller on a budget . Great accommodation , great restaurant , excellent bar and loverly views , close to all amenities and some lovely local walks by the river . An absolute must .

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Helpful?
Thank sirpike
Management response:

Sirpike, What can I say, we look forward to keep on welcoming you to the Thames Riviera Hotel. Thank you, all the staff very much appreciated your review.

London
Reviewed 3 weeks ago

My mother and I went to this hotel for the first time today with a Groupon voucher which entitled us to a half price afternoon tea with prosecco. We regularly go out for afternoon tea and can honestly say this is the best we have ever tasted....and at an incredibly reasonable price - even without the vouchers! The scones were...

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1Thank Ladyjayn
Management response:

I had the pleasure of briefly speaking with yourself and your mother on the day. Cristina is currently a trainee and overjoyed on reading your review. We look forward to welcoming you again to the Blue River Café. Thank you so much.

Amsterdam, The Netherlands
Reviewed 4 weeks ago

I arrived late at the restaurant tonight after a long trip and happened to be starving too. However by the time I walked into the restaurant, they were closing. Louise went out of her way to extend service and let me choose anything I wanted on the menu. The food was prepared with care (pumpkin soup was freshly made, so...

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Helpful?
Thank julien74mail
Management response:

On behalf of Louise and the team, we were delighted we could organise some food you enjoyed late in the evening. We look forward to welcoming you again to the Thames Riviera Hotel. Thank you.

Reviewed 4 weeks ago

I attended the Thames Riviera Hotel on Monday night as I had heard about the 50% off on food. The food was excellent and the team had a good feel about them, they were attentive and professional - the brunette (I assume) supervisor/manager leading the team was very polite and welcoming. One thing I noticed which did put a dampener...

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Helpful?
Thank Daniel H
Management response:

Thank you so much for your compliments about the staff and the food, very much appreciated. With the greatest of respect, you have misread the situation. The guest was rightly forthright in stating his point of view about a particular beer not being available. The gentleman is a much respected regular customer whom I speak to nearly every day and...

Reviewed 5 weeks ago via mobile

After reading review we was apprehensive but need not have been. Greeted with a smile and quickly checked in, room was very clean and looked modern in the bathroom (pics posted) bed was very comfy and plump pillows. Room was very quiet over night. Lovely hot powerful shower! Negatives, a handle did come off in hubbys handed when we went...

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Helpful?
Thank Wyattmachin
Management response:

We look forward to welcoming you again to the Thames Riviera Hotel. Thank you for your review, much appreciated.

Reviewed 20 February 2017 via mobile

You really do get what you pay for. The room was beyond basic, walls so paper thin you could hear the couples conversation from the next room. Bed so uncomfortable with a dip in the middle. To top it all there was a fire exit light in the room with a bright green light which kept us awake all night....

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Helpful?
Thank Alistair C
Management response:

Unfortunately, due to lack of information and no report available of yourself speaking to the Head Receptionist or Duty Manager, I can not accurately comment about the room you were allocated. My apologies, please do not hesitate to contact me directly, should you wish to discuss further. Thank you.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Situated on the banks of the River Thames by Maidenhead Bridge, this splendid Edwardian building provides the gateway to Maidenhead, just half a mile away. Car parking for guests. Housing a total of 52 bedrooms, with 18 situated in the Waterside Lodge which is sited to the rear of the main building. Many of the well appointed bedrooms offer superb river views and others balconies, which overlook the terraces and River Thames. The Hotel has a renowned restaurant and bar in The Blue River Cafe which has been the place to be for over a decade with its fantastic food and lively atmosphere. ... more   less 

Additional Information about The Thames Riviera Hotel

Address: The Bridge Bridge Road, Maidenhead SL6 8DW, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Maidenhead
Price Range: RM216 - RM627 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Thames Riviera Hotel 3*
Number of rooms: 52
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Also Known As:
Thames Riviera Maidenhead
Thames Riviera Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Thames Riviera Hotel staff and other travellers.
7 questions
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19 days ago
Slough, United Kingdom
London, United Kingdom

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Questions? Get answers from The Thames Riviera Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel”
 of 5 bubbles anitamiller2017, 15 Mar 2017 | Read review
“Don't bother”
 of 5 bubbles Daisyandbella, 12 Feb 2017 | Read review
“Book the Premier Inn!”
 of 5 bubbles hanniebr, 22 Jan 2017 | Read review
“Second floor with the bay windows”
 of 5 bubbles VPB_13, 10 Jan 2017 | Read review
“Rooms in the lodge are larger and quieter”
 of 5 bubbles winifredjay, 9 Jan 2017 | Read review
5 of 5