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The Thames Hotel

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1 room 2 adults 0 children
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215 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Israel
Reviewed 18 June 2016 via mobile

Ok for quick one night, good location on the river but needs a face lift. Bar is open 24 which is good . Room small, no elevator to second floor, very small and not too comfortable and noise from the road below prevents opening window at night so it is a bit stuffy. If you need to check in, sleep...

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Helpful?
Thank danny11223344
ThamesHotel, Manager at The Thames Hotel, responded to this review

Dear Danny, Thank you for taking the time to write a review. I'm glad to hear you enjoyed the location of the Hotel and the Hotel Bar We are in the process of refurbishing the rooms and have put fans in all bedrooms for guests to keep themselves cool in the summer months. Although we do not have a lift...

west sussex, England
Reviewed 14 June 2016

We had a lovely experience at the Thames Hotel, fantastic room great view. Room was very clean and spacious. Staff were so friendly and helpful. Will definitely go again to experience the on site Italian restaurant which had a lovely looking menu. Breakfast was lovely, gutted we only had one night stay.

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Helpful?
Thank sarahorbs
ThamesHotel, Manager at The Thames Hotel, responded to this review

Dear Sarah, Thank you for taking the time to write a review we always value guest feedback. I am really pleased to hear you enjoyed all aspects of your stay with us. We always try and give all guests a pleasant and relaxing stay. I'm sorry to hear that you didn't get a chance to try our Italian restaurant but...

Milton Keynes, United Kingdom
Reviewed 5 June 2016

I did get an upgrade so maybe this wasn't a typical room but I found it very comfy after a late meal at the hotel restaurant. There was a great view from the balcony too. The staff were very hard-working and charming.

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Thank maryrosedouglas
ThamesHotel, Manager at The Thames Hotel, responded to this review

Dear Mary Rose, Thank you for your lovely comments, we always try and give guests complimentary upgrades whenever we can. I'm glad you enjoyed your stay with us I will pass on your comments to our team as they always try to give the best customer service possible. The views of the Thames are lovely at this time of year...

Exeter, United Kingdom
Reviewed 5 June 2016

I'd stayed here previously on a business trip a few months ago and I had to come back to the area for another business trip so booked into the same hotel. Last time I visited, there were no issues, hence a medium review, but this time I had constant issues. The room was cold, there was damp on the walls,...

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Thank Jenny B
Reviewed 2 June 2016 via mobile

We stayed just the one night. Good location,good breakfast. Staff were friendly and helpful. As stated in other reviews could do with a bit of a make over but clean and tidy. Was adequate for a short stay. Would return.

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Thank Vincent Y
ThamesHotel, Manager at The Thames Hotel, responded to this review

Dear Vincent, Thank you for taking the time to write a review we really appreciate guest feedback. I'm glad you enjoyed your breakfast and the staff were warm and welcoming. We are in the process of refurbishing the rooms so hopefully next time you stay you will have a new refurbished room. Once again thank you for your comments we...

Gloucester, United Kingdom
Reviewed 30 May 2016

Good. Hotel in a good location with easy walking around and close to town centre. Breakfast ok. Bad. Tired hotel in need of updating, bathroom on the small size, bed was the hardest on I have ever had to try and sleep on.

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Thank AJH69
ThamesHotel, Manager at The Thames Hotel, responded to this review

Dear AJH, Thank you for taking the time to write a review we always value guest feedback. I'm sorry you didn't enjoy your stay with us, if you had informed the reception team we would have quite happily moved you into another room as we have 33 bedrooms which are all different shapes and sizes. Once again thank you for...

Liverpool, United Kingdom
Reviewed 23 May 2016

The good bits were the location, easy accessible parking, and friendly, welcoming staff. Our son had booked for us online when we arrived they said that room was not available so we had to 'upgrade', at extra cost. As we had not booked it ourselves and it was late into the evening we accepted it. We were given a room...

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Thank Vicky H
ThamesHotel, Manager at The Thames Hotel, responded to this review

Dear Vicky, Thank you for taking the time to write a review we do appreciate customer feedback. I am slightly confused about the charge for an upgraded room as we would usually just upgrade a guest free of charge I would really appreciate it if you could email me the details/date of your booking so I can look further into...

Surrey, United Kingdom
Reviewed 23 May 2016 via mobile

We stayed here due to the location. The room was ok, decor is dated and the room was small. The bed was hard and uncomfortable so a goods night sleep was not had. To top it off the fire alarm went off a little after 08:00 in the morning, having a little one we were looking forward to a lay...

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Helpful?
Thank crystald2017
ThamesHotel, Manager at The Thames Hotel, responded to this review

Dear Crystal, Thankyou for taking the time to write a review we always value guest feedback. We are in the process of upgraded our rooms at the moment, however this is a long process as we are so busy we can only do 1 room at a time. I am glad you enjoyed your breakfast and that our friendly staff...

Harrogate, United Kingdom
Reviewed 4 May 2016

Clean linen and location over looking the Thames are the only positives I can find. As others have said the hotel requires a complete refurbishment. The room and toilet were not clean and the breakfast was sadly lacking. The pump pot of water for the tea was cool despite breakfast only just commencing. Toast was brought fresh from the kitchen...

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Thank Harrygate1
London, United Kingdom
Reviewed 26 April 2016 via mobile

I stayed here while on a course nearby my room had excellent views of the River Thames. This was the best thing about the hotel the reception staff were always friendly and helpful. The rooms were very tired and dated with creaky floorboards which meant that sleeping wasn't always easy. It was clean, however on one day wasn't house keeping...

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Thank Liz5004

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Thames Hotel

Address: Ray Mead Road, Maidenhead SL6 8NR, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Maidenhead
Price Range: RM310 - RM519 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Thames Hotel 3*
Number of rooms: 35
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Also Known As:
Thames Hotel Maidenhead
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Questions & Answers

Here's what travellers have asked, with answers from The Thames Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it is a view you want ask for a room at the front of hotel some also had a balcony although the road is very busy”
carolineh373, 17 Apr 2017 | Read review
“There is no lift so if you can't manage too many stairs take a 1st floor room”
LancsDuo, 4 Mar 2017 | Read review
“Ask for room. TB1. This is the large room with a balcony overlooking the. Thames”
Shorty44, 9 Dec 2016 | Read review
“Rooms at front are spacious and have a lovely river view.”
ColinandPauline, 30 Oct 2016 | Read review
“Please note stairs no lift at the property,”
axeltramp, 16 Oct 2016 | Read review
5 of 5