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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,704 Reviews from our TripAdvisor Community

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Showing 2,638: English reviews
Minneapolis, Minnesota
Reviewed yesterday NEW

The location of this hotel is hard to beat. Overall we enjoyed our stay and would recommend this hotel. I would recommend doing the valet parking if going by car. Pros: Location, large rooms, very helpful staff, great bar/lobby area Cons: The beds were a bit firm (this is mainly preference), the rooms were loud (we were woken up at...

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Helpful?
Thank Lydia S
Roswell, Georgia
Reviewed 4 days ago NEW

I had a business trip to Windsor and this hotel was recommended by a colleague. It's right in the heart of Windsor; you walk out the front door and the castle is "right there". The rooms are super comfy, robes, slippers, wonderful coffee & tea and a good size bathroom. There is a mini-bar, hairdryers, a safe, ample toiletries, bottle...

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Helpful?
Thank Lea C
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Lea C Thank you so much for your helpful review of our hotel. I’m pleased that you enjoyed your stay and I will ensure the team here get the credit they deserve. I look forward to welcoming you back to the hotel soon. Kind regards, Philip Lewis General Manager

Saint Paul, Minnesota
Reviewed 5 days ago NEW

The lobby area in this hotel was very nice and well maintained, lots of great places to sit and have a cup of tea or a drink. The staff were very helpful and friendly. Location-wise you couldn't beat this hotel! It was literally across the street from the entrance to Windsor castle and right next to the shopping street in...

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1Thank A R
Monterey, California
Reviewed 6 days ago NEW

breakfast was excellent, customer service top notch, I made a mistake when I booked this hotel and they were very accomadating great location to walk to Windsor castle, nice town to walk in the evening, lots of pubs with good food

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Helpful?
Thank Annskij
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Annskij Thank you so much for your glowing review of our hotel. I’m delighted you enjoyed your stay and I will ensure the team here get the credit they deserve. I look forward to welcoming you back to the hotel soon. Kind regards, Philip Lewis General Manager

Shoeburyness
Reviewed 1 week ago NEW

I love Windsor, with its castle and its attractive river and its restaurants and its history and its buzz even on the darkest weekend of January. And the McDonald is Windsor Central. We arrived at lunchtime, car duly disposed of into the underworld (expensive, but hey) (I mean the parking). Nice lunch at Bella in the station, with wine, enjoy...

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Helpful?
Thank Ian P
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Ian P Thank you so much for your review of our hotel following your recent stay. I’m pleased you enjoyed your visit and I will ensure the team get the credit they deserve. I look forward to welcoming you back soon. Kind regards, Philip Lewis General Manager

Sevenoaks, United Kingdom
Reviewed 1 week ago

we can never fault this hotel no matter how many times we stay. That why we always keep coming back. So we felt it was time to let everyone else know about ourt wonderful experiences. Perfectly located right on the door steps of Windsor castle. I know of a couple of rooms that have views over looking the castle. Great...

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Helpful?
Thank 900mez333
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear 900mez333 Thank you so much for your review of our hotel following your recent stay. I’m pleased you enjoy your visits - particularly our rooms and your breakfast experience. I am delighted that the team looked after you well, and I will ensure they get the credit they deserve. I appreciate the recommendation and look forward to welcoming you...

London, United Kingdom
Reviewed 1 week ago via mobile

Great location and hotel is modern and well appointed. We experienced some issues that mean I couldn't recommend. Firstly the room was small and poorly designed. For example the wardrobe was too small to hang full length clothes. Long black hair in the bathroom shows that cleaning was not up to scratch. We didn't eat at the hotel other than...

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1Thank ctid22
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear ctid22 Thank you for your review of the Macdonald Windsor Hotel. I was extremely sorry to learn of your disappointment with the service you experienced during your recent stay I sincerely apologise for your disappointment with the design and housekeeping shortfalls you experienced, and would like to reiterate my sincere apology for your obvious disappointment with the breakfast service...

Burton-on-trent
Reviewed 1 week ago

A first visit to this hotel for us, but it won't be the last. Great staff, from the moment you pull up to the moment you leave. The breakfast was up to the usual high MacDonald standard, we did n't use the restaurant except for breakfast, but the menu looked great. Room was excellent, but I thought the overnight parking...

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Helpful?
Thank Steve J
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Steve J Thank you for taking the time to complete a review of the Macdonald Windsor Hotel following your stay with us. I am pleased that you enjoyed your stay, particularly the service from the team and your breakfast experience. I was sorry to note that you were disappointed with the parking charge. Parking is limited in Windsor, and...

Reviewed 1 week ago

The hotel street view does no justice to a 'jewel' of this hotel in Windsor. Beautifully aesthetic in all public areas and bedrooms, with a warm but modern feel. The front of house staff were very welcoming and professional, Andrea specifically so. Cleanliness of the hotel and all its facilities is exceptional. Luxury is paramount in the size and décor...

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Helpful?
Thank SaLeanne
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear SaLeanne Thank you so much for your review of our hotel following your recent stay. I’m pleased you enjoyed your visit - particularly the atmosphere and cleanliness of the hotel. I am delighted that Andrea and the team were welcoming and professional, and I will ensure they get the credit they deserve. I look forward to welcoming you back...

Poole
Reviewed 2 weeks ago via mobile

A stay over Christmas: the staff excelled themselves which made it for us. The room was large the shower huge but the floor boards creaked a bit also the room was a bit cold but these are quibbles. Stay there and enjoy.

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Helpful?
Thank Davidofpoole
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Davidofpoole Thank you so much for your review of our hotel following your recent stay. I’m pleased you enjoyed your visit - particularly your room and the service from the team. I will ensure they get the credit they deserve. I appreciate your helpful feedback and look forward to welcoming you back soon. Kind regards, Philip Lewis General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: RM650 - RM1,322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Green Hotel in Windsor
#1 Family Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
11 questions
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Chelmsford, United Kingdom
4 months ago
London, United Kingdom
California

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room at end of hall was quietest”
  • Right outside the hotel front door, Windsor Castle Grounds
  • Slippers, shoe polish materials
  • Comfy bed
  • towel warmer
  • Sitting area
  • Robes, ironing board
  • Coffee & tam service
 of 5 bubbles indianatraveller, 20 Jan 2017 | Read review
“We had a lovely room high up in the hotel with a view over the hills and the great park”
 of 5 bubbles ianp848, 17 Jan 2017 | Read review
“Purle suite +++++”
 of 5 bubbles 900mez333, 16 Jan 2017 | Read review
“We were on the 5th floor, with a good view over Windsor and a partial view of the castle.”
 of 5 bubbles 71stephenj, 12 Jan 2017 | Read review
“Peridot Suite was Beautiful!”
 of 5 bubbles JuneG194, 9 Jan 2017 | Read review
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