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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,726 Reviews from our TripAdvisor Community

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Showing 2,660: English reviews
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sutton
Reviewed 3 days ago NEWvia mobile

Well what can I say ........still buzzing about afternoon tea here.Amazing place and even tho I went with a gift voucher that I won the staff were blinding didn't make a blind bit of difference 😄well worth a visit as a treat for any occasion ,would also like to say a big thank you to the front desk staff sorry...

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Thank gillsha
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Really nice hotel that smelt lovely as you walked in - aromatherapy oils! Excellent location to shopping with the high street right next to it, not to mention Windsor castle just a stone throw away. The bed was huge. Linens were soft and good quality and the staff were really helpful. Our Nespresso machine wasn't working in our room but...

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Thank growinggreek
Ipswich, United Kingdom
Reviewed 5 days ago NEW

After a visit to Hampshire to catch up with our daughter we stopped off in Windsor en-route home for the night and booked this for it's central location. We had an executive room on the first floor which was quiet and peaceful, although didn't offer any views. The room was large and well appointed with all the the usual amenities...

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Thank Ray P
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Ray P Thank you so much for your detailed review of our hotel. I’m pleased that you enjoyed your stay and I will ensure the team here get the credit they deserve. I appreciate your helpful feedback and look forward to welcoming you back to the hotel soon. Kind regards, Philip Lewis General Manager

Kent
Reviewed 5 days ago NEWvia mobile

We are returning visitors and honestly this hotel is the best in the area. We are lucky enough to stay on some really great hotels around the world and this is one of them. The rooms are nice and big, clean and the staff are just superb, nothing is too much trouble. Can't rate highly enough.

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Helpful?
Thank JameskKent
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear JameskKent Thank you so much for your glowing review of our hotel. I’m delighted you enjoyed your stay and I will ensure the team here get the credit they deserve. I look forward to welcoming you back to the hotel soon. Kind regards, Philip Lewis General Manager

Chorleywood, United Kingdom
Reviewed 5 days ago NEWvia mobile

We had booked afternoon tea with our children - arrived at the back of the hotel and climbed the stairwell to the rear of the reception and was greeted by a very nice lady, we explained we were having afternoon tea and we were shown a corridor with lots of chairs sofas etc and told someone will be over The...

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1Thank ph135
London, United Kingdom
Reviewed 1 week ago

My husband and I stayed here for my birthday, the hotel is in a fantastic location so close to the castle, shops, restaurants, pubs. Our room was lovely, and we had a bottle of prosecco to welcome us which was a lovely touch. We had some drinks in the bar, which is a great place to have pre-dinner drinks, or...

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Helpful?
Thank Jodie J
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Jodie J Thank you so much for your glowing review of our hotel following your stay to celebrate your birthday. I’m delighted you enjoyed your stay and I will ensure the team here get the credit they deserve. I appreciate the recommendation and look forward to welcoming you back to the hotel soon. Kind regards, Philip Lewis General Manager

London England
Reviewed 1 week ago

This review has been a long time coming so apologies to Stuart. We arrived at the hotel lovely receptionist greeted us and guided us to our room. The room was really lovely and clean but it was so very cold. We stayed in the room for one hour and told reception who said they would fix the problem - however...

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Thank Mary_GableEnd
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Mary_GableEnd Thank you so much for your review following your stay with us at Christmas. I’m pleased you enjoyed your stay and I will ensure that Stuart and the team get the credit they deserve. I look forward to welcoming you back to the hotel soon. Kind regards, Philip Lewis General Manager

Windsor, United Kingdom
Reviewed 1 week ago

We had a lovely one night stay with them. We booked dinner and shared rib steak plate that was too much for us. Krystina on bar was amazing and she got my girlfriend an great gin cocktail. We were happy with our stay and definitely will book again

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Thank Andrei J
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Andrei J Thank you so much for your glowing review of our hotel. I’m delighted you enjoyed your stay and I will ensure the team here get the credit they deserve. I look forward to welcoming you back to the hotel soon. Kind regards, Philip Lewis General Manager

Waltham Cross, United Kingdom
Reviewed 1 week ago via mobile

My husband booked the executive room we had a fantastic view. We purchased the valet parking which is expensive at £30 but we arrived early was allowed to park up straight away, wasn't to bad really as parking is about £4 an hour We checked in, were told we had a £10 drinks voucher with our booking which we used...

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Helpful?
Thank kyp002000
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear kyp002000 Thank you so much for your detailed review of our hotel following your recent stay. I’m pleased that you enjoyed your stay and I will ensure the team here get the credit they deserve. I appreciate your helpful feedback and look forward to welcoming you back to the hotel soon. Kind regards, Philip Lewis General Manager

St Albans, United Kingdom
Reviewed 1 week ago

Can't fault the location of this hotel, right in the middle of everything in Windsor, and even the basic room was presented well and outfitted to a high level. However, we had only a single encounter with the staff at this hotel which is of the standard I would have expected. Highlights Including: * Being acknowledged at the bar by...

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Thank Jenklord

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: RM705 - RM1,365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Family Hotel in Windsor
#1 Green Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
11 questions
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London, United Kingdom
Chelmsford, United Kingdom
5 months ago
California

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If available ask a room with Castle view.”
 of 5 bubbles joitaa, 14 Feb 2017 | Read review
“View over the castle”
 of 5 bubbles fitoap, 13 Feb 2017 | Read review
“405 is an exec double with great views of the castle”
  • view from room
  • Exec double with great views
 of 5 bubbles helenm743, 12 Feb 2017 | Read review
“We had a standard room with no view but for the money it had everything we needed.”
 of 5 bubbles 252jillt, 6 Feb 2017 | Read review
“My room at end of hall was quietest”
  • Right outside the hotel front door, Windsor Castle Grounds
  • Slippers, shoe polish materials
  • Comfy bed
  • towel warmer
  • Sitting area
  • Robes, ironing board
  • Coffee & tam service
 of 5 bubbles indianatraveller, 20 Jan 2017 | Read review
5 of 5