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Macdonald Windsor Hotel

TravelocityUS$174*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,802 Reviews from our TripAdvisor Community

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Showing 2,733: English reviews
Southampton
Reviewed 25 April 2016

My elderly father stayed here and the family was very impressed with the care and attention he got from the staff from the moment we checked him in. We attended a function at Windsor castle so it was ideally placed to enable us to visit and pop back for a rest and refreshments during the day. We especially liked the...

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Thank G8400UCcarolines
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your fathers' recent stay. I was proud to learn that the team looked after him so well. It was a pleasure to read your comments and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola Cassotti General Manager

High Wycombe, United Kingdom
Reviewed 25 April 2016

Hotel itself was lovely but found the staff quite arrogant and the service was not what you would expected at the hotel. Breakfast service was particularly bad with no apologising for mistakes made. Not good customer service if in my opinion you didn't fit the stereotype of the people staff expected there. Not goo

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1Thank Zara R
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I was extremely sorry to learn of your disappointment with the service you experienced during your recent stay at the Macdonald Windsor Hotel. I would like to assure you that your experience is not at all reflective of our usual feedback and I will be personally completed a retraining programme with the team so that your experience could...

Northampton, United Kingdom
Reviewed 24 April 2016 via mobile

I only ever comment on TripAdvisor when a visit has been exceptional. Our most recent stay at the Macdonald Windsor has been just about as good as it gets. As ever, the staff are wonderful, the location is fabulous and the Sunday lunch is hard to beat. Thoroughly recommended

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Thank GrahamG1905
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you felt so well looked after by the team! We appreciate the recommendation and look forward to welcoming you back! Best wishes Paola Cassotti General Manager

Warwick
Reviewed 24 April 2016

Staying overnight for wedding. Beautiful clean comfy rooms. Soft comfortable bedding and well appointed quiet rooms. Would like to return as location in Windsor very central and great for looking around.

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Thank H3142CHjanew
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am glad you enjoyed your stay and you found your room comfortable. We look forward to welcoming you back soon! Best wishes Paola Cassotti General Manager

Scotland, United Kingdom
Reviewed 24 April 2016

Check in was smooth and efficient and the young lady very courteous. The room was nice although a little on the small side despite it being the "Feature Suite" It was well equipped in terms of all the essentials, bathrobes, slippers, umbrella, safe, bar etc. Excellent bedding and pillows too. In terms of it being "Luxury" one could argue that...

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1Thank Paul F
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor Hotel following your recent stay. I was pleased to read that you had an enjoyable stay overall, however was extremely sorry to note that we failed to fully meet your expectations on this occasion. Please be assured that I will be personally completing a review with my team so...

Paris
Reviewed 24 April 2016

Great hotel, stylish atmosphere, excellent & friendly service, parking service, enjoyable breakfast, ideal location opposite of Windsor castle & near the railway station to London, highly recommendable

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Thank 108svenr
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola Cassotti...

King's Lynn, Norfolk
Reviewed 24 April 2016

Excellent hotel right in the heart of Windsor, my partner and I have stayed on several occasions in the last 2 years, very friendly staff, some of who recognised me, room are very clean and comfortable, breakfast is very good and serving staff polite and friendly, I haven't eaten in the evening so couldn't comment, without doubt we will return...

Review collected in partnership with this hotel
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Thank garyrN4128TM
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn that you enjoy your stays with us and that the team look after you so well! It's a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel. Best...

Swansea, United Kingdom
Reviewed 23 April 2016

We went for a rare mini break and from start to finish not disappointed. Apart from a fab room( clever mirrored wall made it look enormous ! ) , comfy bed, lots of extra treats like slippers and robes the whole stay came with such high quality service from the staff we felt throughly spoilt. From the car parking attended...

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Thank annapart
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

Reviewed 22 April 2016 via mobile

Stayed there for three nights. It's just over the street from Windsor castle and in town central. Rooms fresh, clean and luxury. Double room with bathtub but all rooms doesn't have view. Breakfast and breakfast area was good. Conference rooms also. Nice lobby with groups of furniture to sit down in. Would come back anytime.

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Helpful?
Thank Hans K
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

London
Reviewed 22 April 2016

You couldn't be more at the heart of historic Windsor than if you stay here. And the hotel is very tastefully decorated. I have stayed on two occasions and waited until my second visit to review as that seemed fairer. The rooms are comfortable and spacious. Good sized beds, if a little soft for my personal taste, and muted Farrow...

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Thank liberaceLondon
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor Hotel following your recent stays with us. I appreciate you taking the time to provide such a detailed account and was really pleased to read that you enjoyed your stays overall. Your constructive feedback is extremely helpful so that we may constantly review our standards. We hope to have...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: RM817 - RM1,674 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Windsor
#1 Green Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a view - we didn't, and it would have been nice.”
RachaelB776, 19 May 2017 | Read review
“Any. All Good”
masamr2015, 17 May 2017 | Read review
“5th Floor room 510”
P4482BAjenniferm, 12 May 2017 | Read review
“All rooms are good, but if you want a view, ask for it.”
231glenng, 12 May 2017 | Read review
“Front of hotel to watch changing of the guards”
TheRutterfords, 1 May 2017 | Read review
5 of 5
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US$174* /night
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Prices are for 1 room, 2 adults
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