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Castle Hotel Windsor MGallery Collection

0.8 km from Windsor centre
  • Free Wifi
  • Restaurant
  • Room Service
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Apr 2 Apr 3
1 room, 2 adults, 0 children
SAVE US$25 US$140*US$115*View Deal
US$140*US$115*View Deal
18 High Street, Windsor SL4 1LJ, England
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02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    Standard Room

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    02/04/2017 03/04/2017
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    Traveller rating
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    All reviews car park high street bar manager excellent location afternoon tea reception staff central location breakfast was excellent twin room mercure aaron castle mews guildhall guard slippers
    Reviewed 12 January 2015

    I had booked to go to Windsor with a colleague that was here from Penang, We went to the castle hotel for afternoon tea, although the staff were very friendly, I thought the afternoon tea was the worst one that I had ever had. No...More

    Helpful?0
    Response from GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection

    Dear Teresa, Thank you for your recent review which I was dissappointed to read. Please be assured I will follow up the points you raise with the team as clearly you have not had the experience I know we can deliver. I'm disappointed you were...More

    Reviewed 11 January 2015

    A lovely central hotel, directly over looking the castle.The parking is limited, but the lovely parking attendant was very helpful and ensured that the car was parked in a a very accessible space. The check in staff were very friendly and efficient. Being a Club...More

    Helpful?0
    Response from GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection

    Dear Mel N, Thank you for your recent review of your experience following your stay with us. I'm delighted you enjoyed your time with us finding the bedroom to be fantastic, the additional amenities provided a lovely touch and that the staff were friendly and...More

    Reviewed 11 January 2015

    We visited having received a voucher present for afternoon tea and it was a real delight. The staff were very friendly and helpful. Located directly opposite the castle and no more than 5 mins walk from the station it is a perfect setting to gave...More

    Helpful?0
    Response from GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection

    Dear Stumpy12345, Thank you for your review following your afternoon tea experience with ourselves. I'm delighted you enjoyed your time with us and will be pleased to share your positive comments with the team. I hope we can welcome you back in the near future....

    Reviewed 8 January 2015

    Travelled with friends for 2 night stay over New Year. On arrival we were met by a friendly car park attendant who was most helpful, as were the staff on check in. However, on entering our bedroom we discovered the heating was not working and...More

    Helpful?0
    Response from GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection

    Dear CAE56, Thank you for your recent review and feedback. Please accept my apologies for the shortcomings with the room you were allocated I will follow this up with my team and ensure we action the points you raise. May I also thank you for...More

    Reviewed 8 January 2015

    Two night break for Christmas, staying Christmas eve through to boxing day. On entering the reception we were greeted by very friendly staff / management and a drinks reception. Our room was lovely and clean, and a bottle of chilled champagne was promptly brought to...More

    Helpful?0
    Response from GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection

    Dear Cat_tuck, Thank you for your recent review and wonderful feedback. I'm delighted you had a brilliant stay with ourselves and found many positive to your experience which I will ensure I share with the team as I know they will be encouraged by this....More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
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    Hotel & Grounds (70)
    Room/Suite (58)
    View from Room (19)
    Bathroom (17)
    Nearby
    Nearby Restaurants
    Latino Taverna
    545 reviews
    .04 km away
    The Carpenters Arms
    352 reviews
    .06 km away
    Dhinchak Restaurant
    249 reviews
    .03 km away
    Clarence Brasserie & Tea Room
    265 reviews
    .07 km away
    Nearby Attractions
    Windsor Castle
    8,239 reviews
    .27 km away
    St. George's Chapel
    1,648 reviews
    .14 km away
    Fudge Kitchen
    557 reviews
    .21 km away
    Theatre Royal Windsor
    841 reviews
    .26 km away
    Questions & AnswersAsk a question
    judyasingleton
    Are there any rooms with twin beds in place of a queen?
    3 March 2017|
    Answer Show all 3 answers
    Response from Fraser P | Reviewed this property |
    Hi, yes there are twin beds in some rooms. On the booking sites they often only appear as queen rooms but if you email the hotel or phone they can make a queen room into two singles. Sometimes next to each other but can be... More
    0
    Votes
    Ahmet T
    Does this hotel have free Wi-Fi? Thanks
    23 February 2017|
    Answer Show all 4 answers
    Response from kimcole | Reviewed this property |
    Yes it does , no password required
    1
    Vote
    Maureen P
    how long does it take to get there from heathrow airport? Is it best to take a cab?
    21 January 2017|
    Answer Show all 5 answers
    Response from GMMgalleryCastle | Property representative |
    Dear Maureen P, Thank you for your question. At the hotel we would recommend a Taxi as it is the easiest and most direct option. Please allow us to arrange this for you, if you would like to contact my Guest Relations... More
    0
    Votes
    Room Tips
    "308 is a good room"
    Varun C, 6 days agoRead review
    "Room upgrades are available at an additional cost. We were perfectly happy where we were and the room we had."
    mbA6380PV, 16 days agoRead review
    "I believe we had the John Clode room if I remember rightly. Beautiful!"
    traveller_fran84, 25 days agoRead review
    "Ask for a room with view of the Castle"
    1K, 29 days agoRead review
    "If you can get a room overlooking the castle that would be great as we overlooked the car park, not so good."
    Julie G, 1 month agoRead review
    "we have found the rooms in the main building are quite cold when checking in early. though I am assured that..."
    Linmo, 2 months agoRead review
    "Ask for a room with a view of the castle"
    Katrina H, 2 months agoRead review
    "Select a room if possible in courtyard."
    181patrick, 2 months agoRead review
    "Has rooms with both American & British sized king beds. 3rd floor front has views of the castle."
    A R H, 2 months agoRead review
    "Ask for the mail building to avoid too many steps."
    HilaryT221111, 2 months agoRead review
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