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LEGOLAND Resort Hotel

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LEGOLAND Resort Hotel
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1,765 Reviews from our TripAdvisor Community

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Showing 1,708: English reviews
Stratford-upon-Avon, United Kingdom
Reviewed 2 December 2015 via mobile

One of my 7 year old twin sons has been desperate to stay at Legoland hotel but I've always been put off by extortionate prices and mixed reviews on here, but goodness how pleased am I that we booked and went. We stayed a Sunday night after a trip to the Christmas Bricktacular event in the park and with a...

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Helpful?
Thank Kerrie E
LEGOLAND_Windsor, Social Media Executive at LEGOLAND Resort Hotel, responded to this review

Thank you for your feedback, following your recent visit to the Resort. We are really pleased to hear that your family loved the experience. We are sorry to hear that the children's desserts did not fully meet your expectations and we'll pass your feedback onto the team for review. We can't wait to welcome you again in the future! Thanks,...

Ilminster, United Kingdom
Reviewed 29 November 2015 via mobile

We took our four and a half year old grandson to the Santa Winterland Bricktacular and must say it was the best of any of the Santa experiences we have had so far. I do not want to give away any of the details about the Santa experience itself because it was so magical, it would be a shame if...

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1Thank NoisyParkser
LEGOLAND_Windsor, Social Media Executive at LEGOLAND Resort Hotel, responded to this review

Thank you for your fantastic feedback, following your recent trip. We are delighted to hear that you had a magical time with your grandson at our Christmas Bricktacular! We look forward to passing your comments onto our Christmas team. We hope to have the opportunity to welcome you again in the future! Thanks, The LEGOLAND Windsor Resort team.

A TripAdvisor Member
1 review
Reviewed 16 November 2015 via mobile

The hotel is brilliant. We booked a winter family escape package and I must say that it is good value for money. We stayed in an adventure themed room and my boys couldn't get enough of everything- from the reception area which has lego everywhere for the kids to play, to the pool, to the entertainment. Our only issue was...

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Helpful?
Thank A TripAdvisor Member
LEGOLAND_Windsor, Social Media Executive at LEGOLAND Resort Hotel, responded to this review

We are delighted that you thought the Hotel was amazing. We love to provide high-quality dining experiences and we are very sorry to hear of any disappointment regarding your dinner. Our Customer Services team would be happy to look into this further. Please contact customer.services@LEGOLAND.co.uk and a member of the team will be in touch directly. Thanks, The LEGOLAND Windsor...

London
Reviewed 15 November 2015 via mobile

I am an annual card member for Merlin but have never stayed at the hotels and I was disappointed. I booked via the phone and spoke to the lady for a while discussing my needs as I was coming with my 3 kids on my own. I stated the ages of my children and specifically asked if I would be...

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Helpful?
1Thank Janey21
LEGOLAND_Windsor, Social Media Executive at LEGOLAND Resort Hotel, responded to this review

We are delighted to hear that your son had a great time at the Hotel. We love to provide awesome family experiences and we are very sorry to hear that some parts of your visit did not fully meet your expectations. We would recommend contacting our Customer Services team on customer.services@LEGOLAND.co.uk, who would be happy to look into the points...

Guildford, United Kingdom
Reviewed 12 November 2015

Staff are wonderful. Polite and helpful and obviously enjoy their work. The hotel itself was a bit grubby in places with the carpets needing a good deep clean and some of the restaurant team need to be slightly less keen to clean tables with very strong smelling fluids whilst people are still eating. The whole hotel is very well themed...

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1Thank Gruntbugley
LEGOLAND_Windsor, Social Media Executive at LEGOLAND Resort Hotel, responded to this review

Thank you for your review. We are delighted to hear that you were impressed by our staff and that you had a delicious breakfast! We are sorry to hear that you felt some furnishings and restaurant service were not to our usual high standard at the time of your visit. We will pass your comments on for review. We hope...

Far Far Away
Reviewed 10 November 2015

Having stayed here before, we had expectations and once again the reception, the room and the staff were fantastic. I don't mind paying for the room (Premium Adventurer) as our two boys love the decoration and treasure hunt, along side the great play area and meeting LEGO characters as they wander round. By far though, the biggest disappointment was the...

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Helpful?
Thank Bigears72
LEGOLAND_Windsor, Social Media Executive at LEGOLAND Resort Hotel, responded to this review

Thank you for your feedback. We are delighted to hear that you think the Hotel is awesome! We strive to provide outstanding dining experiences. We are very sorry to hear that you felt the food and service was not to our usual high standard during your stay. We will pass your comments onto the team for review. We also hope...

Norwich, England, United Kingdom
Reviewed 9 November 2015

We visited here on a Saturday - booked via the website as a Winter Escape deal. Considering the hotel prices when the theme park is open, these represent great value for money in my opinion - 83 pounds for a one night stay in a themed 4 star hotel, breakfast included. I think we first visited here when our son...

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Thank Andrew P
LEGOLAND_Windsor, Social Media Executive at LEGOLAND Resort Hotel, responded to this review

We are really pleased to hear that you love staying at the LEGOLAND Windsor Resort Hotel! We love to provide outstanding facilities for our guests to enjoy. We are very sorry to hear that your room didn't fully meet your expectations on this occasion and we hope that you had the opportunity to raise this with our team during your...

Colchester
Reviewed 5 November 2015

Very friendly and efficient staff, hotel is a kids dream with Lego to play with everywhere. We stayed in the pirate themed room which was great, a puzzle had to be solved for our boys to open the child safe with more Lego in! I don't understand the negative comments I've read about the food as we found so much...

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Helpful?
Thank Pinnersx4
LEGOLAND_Windsor, Social Media Executive at LEGOLAND Resort Hotel, responded to this review

Thank you for your great feedback. We are delighted to hear that you thought our staff were fantastic and that you really enjoyed your meals. We'd love to welcome you again! Thanks, The LEGOLAND Windsor Resort team.

London, United Kingdom
Reviewed 5 November 2015 via mobile

We went for my daughters birthday and were shocked primarily at the price to get in, nearly £200 for 2 adults and 2 children! Ride queues are a nightmare and then it took nearly 2 hours to leave the car park at the end of the very rubbishy day.. Never ever ever again!

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Thank Paul M
LEGOLAND_Windsor, Social Media Executive at LEGOLAND Resort Hotel, responded to this review

Thank you for your review, following your visit in October. We are very sorry to hear that your experience did not fully meet your expectations. As the Resort is a popular place to visit when the schools are off, we'd recommend arriving early and heading to the far end of the Park, which tends to be a little quieter. Please...

Kent, United Kingdom
Reviewed 5 November 2015 via mobile

We stayed in an adventure themed the family room for 1 night and were very impressed! The room and especially the bathroom was spotlessly clean, comfortable and the decor was fun which the kids loved. Great food and plenty of it.

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Thank Garry H
LEGOLAND_Windsor, Social Media Executive at LEGOLAND Resort Hotel, responded to this review

Thank you for your feedback. We are delighted to hear that you had a great time at the Hotel. We're particularly pleased that you enjoyed your room and meals. We'd love to welcome your family again in the future. Thanks, The LEGOLAND Windsor Resort team.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From the spectacular dragon-guarded entrance and interactive LEGO features, through to the brightly coloured pirate splash pool and fully themed bedrooms, The LEGOLAND Windsor Hotel is brimming with LEGO features; inspiring little imaginations and creating laugh-out loud memories for the whole family. ... more   less 

Additional Information about LEGOLAND Resort Hotel

Address: Winkfield Road, Windsor SL4 4AY, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: RM547 - RM1,513 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — LEGOLAND Resort Hotel 3*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#3 Family Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from LEGOLAND Resort Hotel staff and other travellers.
51 questions
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Questions? Get answers from LEGOLAND Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The themes dictate which floor you are on. Adventurers top floor”
 of 5 bubbles bensmummy07, 28 Feb 2017 | Read review
“choose an Adventure room as they are on the top floor and therefore quieter”
 of 5 bubbles cooler18, 13 Feb 2017 | Read review
“We had an adventure room, overlooking the park.”
 of 5 bubbles 860amyk, 14 Jan 2017 | Read review
“Recommend Pirate theme”
 of 5 bubbles michaelw007, 28 Dec 2016 | Read review
“The premium rooms give you a fully themed room. The pool gets busy between 3pm/4pm and there can be a queue to get in, so get in early!”
 of 5 bubbles RDoogan, 13 Nov 2016 | Read review
5 of 5