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Holiday Inn Express Windsor

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Holiday Inn Express Windsor
Holiday Inn Express Windsor
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512 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Windsor
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Showing 484: English reviews
Kampala, Uganda
Reviewed 5 January 2017

Hotel is clean and the rooms were spacious, especially compared to the rooms in Premier Inn's. But a bit soulless and drab. Not very inspiring. Set in Windsor and located close to such lovely buildings and architecture, it could do with a bit of brightening up. Restaurant not particularly attractive and food very basic. But the staff were friendly and...

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Helpful?
Thank judysam2016
Management response:

Dear Judysam2016, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  Just to make you aware, Mid-February we are updating our bedroom soft make-over. A positive guest experience is something our staff takes great pride in, so we value your feedback. I hope to welcome you back again...

Swindon
Reviewed 3 January 2017

On booking and cancelling within a couple of hours for 3 nights last April 2016 I received a cancellation email only to find out later that i was still charged for the room The booking had been made by my daughter and was not only expensive but a genuine mistake as I had already booked into a cheaper place The...

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1Thank susanaE7094NP
IHGService, Guest Relations Manager at Holiday Inn Express Windsor, responded to this review

Hello susanaE7094NP, Thank you for leaving feedback about the Holiday Inn Express Windsor, UK. I feel concerned that you encountered issues with the cancellation of your room. It is our goal to meet your expectations as a guest and I have sent you a private message to get more details about the incident. Despite the shortcomings, I hope that there...

Gurugram (Gurgaon), India
Reviewed 30 December 2016

i stayed with them for a week during my business visit. the room size is too tight. the walls between rooms are too thin and you could hear what's going on in the next room. you also get to hear a lot of police siren as there is a police station next to it. the traffic sounds will always be...

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Helpful?
Thank Speeeed
Management response:

Dear Speed, Thank you for bringing this to our attention. I apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I will share your feedback with our staff and make the necessary changes. Also to keep you aware we are launching new breakfast from end of January. I hope you choose...

Nottingham, United Kingdom
Reviewed 28 December 2016 via mobile

We are a family of three, and headed down to lego land Christmas experience! We arrived at 4pm, got a space in the underground carpark, which at £12 for the night was fair value for a secure spot! The room was great for the price, comfortable double bed for mum and dad and a sofa bed for our three year...

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Helpful?
Thank GrahamS3
Management response:

Dear Graham, Thank you for a such a lovely review. I am pleased to hear that you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. Once again thank you to recommending our hotel to your family and friends. I hope you will visit us again soon. Kind regards, Chirag Nagar...

Bristol, United Kingdom
Reviewed 23 December 2016 via mobile

Just returned from a family stay at this hotel, great location for a short walk into Windsor, staff were good as was the breakfast, rooms were really comfy so I'd definitely recommend, only slight gripe was the lift which seemed to take forever even though there was only 3 floors

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Helpful?
Thank bristolbest
Management response:

Dear Bristolbest, Thank you to review our hotel at TripAdvisor. I am pleased to hear that you enjoyed your stay and like our breakfast. Let me assure you, I have spoken to hotel maintenance manager, we will try our best to improve lift efficiency and speed. Thank you and I hope to see you again soon. Kind regards, Chirag Nagar...

Helsingborg, Sweden
Reviewed 21 December 2016

The hotel it self was quiet and clean with a restaurant that served ok food. We ended up here after spending the entire day at Heathrow airport due to fog. What stuck out at this Holiday Inn was the friendly staff that went out of their way to help us and make sure we had the best experience. We where...

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Helpful?
Thank fredj302016
Management response:

Dear Fred, Wow! Thank you for a such a lovely comment for my hotel, service and team. Truly, my team would be very happy and motivated to see we have given the best British service. Once again thank you and I hope to see you again son in near future. Kind regards, Chirag Nagar Senior Manager

Chippenham, United Kingdom
Reviewed 20 December 2016

We stayed here about a week back and was delighted with the hotel. Clean room, very comfortable bed, easy parking (under the hotel + at a reasonable price). All staff were courteous and helpful - the cooked breakfast was fine with a good and plentiful supply of cereals, yogurts, fruit, pastries and various breads. The eating area was ample room...

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Thank Philip B
Management response:

Dear Philip, Thank you for such a lovely review for our hotel at TripAdvisor. I am delighted to hear that you have good night sleep, best stay and good breakfast. Thank you for your praise about my team. We always try to deliver the best. I also noted your comment in regards to chair. Once again thank you and I...

Wokingham, United Kingdom
Reviewed 17 December 2016 via mobile

Luckily when we arrived mid afternoon there was parking available in the basement car park but it is £12 a day. The check in staff were very friendly and helpful and really could not be faulted in any manner. The room was clean and tidy. Our TV did not work and I totally forgot to mention to staff but we...

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Helpful?
Thank Helen C
Management response:

Dear Helen, Thank you for your four star review for our hotel at TripAdvisor. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Chirag Nagar Senior Manager

Reviewed 15 December 2016

The room was clean and functional with power points by the long mirror to do your hair, a couple of power points at the desk, a hairdryer by the mirror and a choice of soft or firm pillows The wifi is fantastic no matter where you got in the hotel This will definitely be my preferred place to stay when...

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Thank Vosy G
Management response:

Dear Vosy G, Thank you for your recent feedback at TripAdvisor. I am pleased to hear that you enjoyed your stay and would prefer to stay with us again. I look forward to welcome you back again soon. Kind regards, Chirag Nagar Senior Manager

Horndean, United Kingdom
Reviewed 4 December 2016 via mobile

Clean, well priced, convenient. What we needed. An easy stroll to the town centre. Pleasant staff. Convenient parking beneath the hotel...a charge...but worth it. Use your sat navigation. ....it's on an 'interesting' one way system. For a one or two night break....perfect...

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Helpful?
Thank Hampshiregirl52
Management response:

Dear Hampshiregirl52, Thank you for such a wonderful review. I am pleased to hear your enjoyed your stay with us. I look forward to welcome you again soon. Kind regards, Chirag Nagar Senior Manager

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Holiday Inn Express Windsor

Address: 71 Alma Road, Windsor SL4 3HD, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: RM376 - RM930 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Windsor 3*
Number of rooms: 58
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Windsor staff and other travellers.
5 questions
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Galway
over a year ago
over a year ago

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Questions? Get answers from Holiday Inn Express Windsor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“was on ground floor. No problems”
 of 5 bubbles 77Ipswich, 24 Mar 2017 | Read review
“Family rooms (with a sofa/sofabed) are roomier and often the same price as a standard double.”
 of 5 bubbles JayH335, 20 Mar 2017 | Read review
“I was on the 3rd floor which was amazingly quiet”
 of 5 bubbles LesleyN727, 10 Mar 2017 | Read review
“Third floor best - nobody above you then”
 of 5 bubbles Sahloff79, 26 Feb 2017 | Read review
“Ask for a room with a view of Windsor Castle - possibly a higher floor if you don't mind waiting on the lift.”
 of 5 bubbles KL_Caley, 18 Jan 2017 | Read review
5 of 5