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Castle Hotel

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#1 of 2 Hotels in Conwy
Certificate of Excellence
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1 room 2 adults 0 children
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Castle Hotel
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1,080 Reviews from our TripAdvisor Community

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Showing 1,065: English reviews
Reviewed 3 weeks ago

Wish we could've have stayed longer. Do not miss this town or this hotel, it's well worth it and the food is fabulous. You'll love the ambiance Take a train and the hotel is within a mile. The walk on the castle wall gives you panoramic views.

Review collected in partnership with this hotel
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Helpful?
1Thank Schansny
Joe L, General Manager at Castle Hotel, responded to this review

Thank you so much for your review! We like to think our part of the world is something a little bit special and we're glad to read you do to! The team and I hope we've turned you into regulars and all look forward to welcoming you back very soon!

Cheshire
Reviewed 3 weeks ago

We visited Conwy for the weekend of St Patrick's day and found it very difficult to find a table for the Saturday night, there were 6 of us to fit in. Whilst having a drink at the Castle hotel on the Friday afternoon we explained our problem to one of the young ladies and she managed to find us a...

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Thank Sulwath
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your lovely review!! Great to read that the team have excelled and I know Will and Holly will be thrilled at the mention! We all look forward to welcoming you back very soon.

Conwy
Reviewed 3 weeks ago

The Castle Hotel is in a central location in the beautiful town of Conwy. Beds are very comfortable. Great restaurant and hotel service. Views of Castle out back window. Hotel staff very helpful. Close to Castle and castle walls with spectacular views.

Review collected in partnership with this hotel
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Thank jeannec981
Joe L, General Manager at Castle Hotel, responded to this review

Thank you so much for your review! We hope to have made a regular out of you and all look forward to welcoming you back soon!!

Reviewed 3 weeks ago

The Castle is a local restaurant where the food can be good and the atmosphere in the bar and restaurant can be very good. However, during a recent visit while dining in the lounge, a family at the next table were on their phones/tablets and were playing their videos/ music on loudspeaker setting. This may very well be the norm...

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2Thank Caproc
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your review! I'm very sorry to read about your experience with us and while I completely understand your concerns I think you have already mentioned the problems we face. What is the "norm". We struggle in a sense as we cannot be the "moral police" to customers who think that playing a cartoon on a tablet to...

Liverpool, United Kingdom
Reviewed 3 weeks ago

I had never been to a boutique hotel before so did not know what to expect with this flamboyant name :) I was pleasantly surprised by the size of the room, the setting, the staff and the yum food at the restaurant.

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Thank ROZP493
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your fantastic review!! We're glad we gave you the wow! The whole team and I look forward to welcoming you back very soon!

Santa Rosa, California
Reviewed 3 weeks ago via mobile

My husband and I spent two nights in the Castle Hotel in Conwy, Wales and had a great experience. The hotel is charming and the staff friendly and professional. We had a comfortable room with a great view of Conwy Castle. The hotel bar and restaurant are both excellent and we enjoyed both.

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Thank Cate014
Joe L, General Manager at Castle Hotel, responded to this review

Thank you so much for your lovely review! The whole team look forward to welcoming you back very soon!

Island of Anglesey, United Kingdom
Reviewed 4 weeks ago

Stayed here on a Monday Night as a birthday treat for the better half. Had one of the more expensive rooms and was not disappointed, massive bed which was very comfy, amazing bathroom and everything to hand. loved the books in the room gave a great quaint feeling. in the afternoon we had afternoon tea which was fantastic (but would...

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1Thank Penguinrev
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your lovely review! Its great to read you enjoyed your stay and that we've managed to convert you into regulars! I know Leigh and his team will appreciate the feedback on the menu and we have new one launching very soon in time for spring/summer and your next visit! Sorry that you thought our uniform not quite...

Manchester, United Kingdom
Reviewed 4 weeks ago

Visited recently and despite an update to the menu the offerings are quite dull and the menu rather uninspiring. Food was OK but nothing amazing, priced as if its a gastropub but it doesn't quite hit the mark. Its usually quite busy here which always mystifies me, but I suppose that's down to a lack of decent local pubs and...

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Thank SuM418
Joe L, General Manager at Castle Hotel, responded to this review

Very sorry to read this review! We do try our very best to give real value for money and source really local produce, hence why we are usually quite busy. It seems we missed our usual high standards when it comes to your dining experience and for that I am very sorry. Conwy as a town also has a wealth...

Reviewed 14 March 2017 via mobile

Plenty of parking at back of building. Lovely cosy room very clean and very clean bathroom comfy bed. We had a meal in the snug very tasty good food drinks a bit expensive though plenty of choice. We stayed on bed and breakfast package and it was well worth it plenty of choice and a young girl was our waitress...

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Thank Jackie M
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your lovely review!! Glad to read you had an enjoyable stay and that our team did a great job looking after you!! We all look forward to welcoming you back very soon!!

Manchester
Reviewed 10 March 2017

This is a lovely hotel in my favourite place. We stayed Friday and Saturday in a nice little room, but in February it was incredibly hot. The radiator was constantly on full and could not be adjusted, which meant we needed both the windows open - and the road outside can be noisy, with drinkers after the pubs, or with...

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Thank Deano86
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your review! Sorry to read that you felt a little uncomfortable during your recent stay with us. Please note that this is very unusual for us! Heating controls have an automatic adjuster at the hotel and it usually balances the heat very well, it appears on this occasion perhaps not as well as usual and we will...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Dawson's Bar & Restaurant
Dawson's Bar & Restaurant
Cuisines: Welsh, British, International, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
'Boutiquey' Town House Hotel in middle of World Heritage walled town. After many years of upgrades and restoration, this famous old Inn now offers contemporary styling mixed with 'arts & crafts' character. ... more   less 

Additional Information about Castle Hotel

Address: Castle Hotel High Street, Conwy LL32 8DB, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Conwy
Price Range: RM496 - RM1,199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Hotel 4*
Number of rooms: 28
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Also Known As:
Castle Hotel Conwy, Wales
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hotel staff and other travellers.
7 questions
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Questions? Get answers from Castle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you require a quitter room in the Resturant choose the Shakespeare’s or the snug as eating in the bar area can get quite noisy at times.”
Lorna1955, 16 Apr 2017 | Read review
“furthest away from the bar....”
384joanb, 11 Apr 2017 | Read review
“If you are on the first floor, ask for a room well away from the bar and restaurant, and facing away from the street.”
Louichan, 5 Apr 2017 | Read review
“Room 207 is amazing”
Penguinrev, 24 Mar 2017 | Read review
“All rooms are single glazed hence rooms at the front experience some street noise issues”
mickmusique, 20 Feb 2017 | Read review
5 of 5