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White Waters Country Hotel

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White Waters Country Hotel
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719 Reviews from our TripAdvisor Community

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Showing 716: English reviews
Hartlepool, United Kingdom
Reviewed 29 August 2013

I stayed in this hotel for two nights for my cousin's wedding. The staff were very friendly and the hotel was very nice and clean and the food was delicious! The wedding guests are very well looked after as well as the bride and groom. The hotel reception and lounge/bar area is quite small especially if you have a lot...

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Helpful?
1Thank AlexaBostwick
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review and it is lovely to read that you were well looked after and found the staff friendly and everything else to your liking. I think we may have been a member of staff sown on that day, but obviously our very capable barman Mark coped extremely well and it is wonderful to read service was...

Leeds, United Kingdom
Reviewed 29 August 2013

group booking of 20 older/retired people. Staff dealt quickly with booking in , friendly and helpful.dealing with room changes due to steps or other problems. very good. Quick service, nice food efficient and quick. The entrance is a bit small for groups and the entrance steps a slight problem...could not find a wheel chair slope . Also as the area...

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Helpful?
Thank HENGANTORES
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to write a review on the hotel. I am delighted you chose White Waters Country Hotel for your group stay. It is pleasing to read that everything was dealt with quickly and efficiently upon your arrival. We do have disabled access via a ramp and I am sorry that this was not pointed out...

Peak District National Park, United Kingdom
Reviewed 27 August 2013

Normal rooms are good, ask for a river view. If you can, upgrade to one of the rooms with a balcony, they're great! Great decking area with wonderful views down the river. The staff are excellent, very friendly & accommodating. The food is of a very good standard, really quite big portions - a tree course is a bit of...

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1Thank WanderlustersESSELE
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. We really appreciate your positive and lovely feedback on the hotel, your review makes excellent reading for future guests and it says a little about everything. I can only apologise for the lack of real ale being available, it rarely happens but we must have had some thirsty guests in the night before! sorry. We...

Midlands
Reviewed 21 August 2013 via mobile

We stayed here as a family of five this time, and to be honest the room was fantastic. The staff all bend over backwards to help you and the views have to be some of the best in llangollen (if not The best). There was a wedding happening over the weekend that we stayed which with three children you would...

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Helpful?
Thank spuudercat
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to review White Waters Country Hotel. It is wonderful to read that you were happy with your room and found it to suit your needs and accommodate your family. I certainly agree about the views and I am the lucky one to take them in everyday! It is great to here that again even...

Bury, England, United Kingdom
Reviewed 19 August 2013

We stayed here for our anniversary and it was a lovely place. We had a bit of trouble finding the place but once we got there it was well worth it. The staff were really friendly and welcoming and it is set in a great location, we got settled in our room which was basic but comfortable and went for...

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Thank Sarcr
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for reviewing White Waters Hotel. I am delighted that you enjoyed your stay here on your anniversary. It is lovely to read that although a wedding was taking place that our customer service standards were not affected in any way. I am happy that you enjoyed the food and found the prices fair. We do hope you return...

Merseyside
Reviewed 19 August 2013

Just back from The White Waters Hotel in Llangollen for a third time. Warm welcome, good food, good beer a great outdoor terrace looking over the River Dee and not too expensive. Hope to return again and again.

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Thank buzzardboy
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review on the hotel. I am delighted that you have returned to White Waters Hotel and that you found everything to your liking. We certainly do hope you return again and again. kind regards Sarah Davies Reception

Oswestry, England, United Kingdom
Reviewed 17 August 2013

My husband & I got married at white waters on 15th August 2013 & could not have been happier. The staff are amazing Janet was very helpful and friendly & as our wedding planner we could not have had a better person for the job anything we wanted was never too much trouble even when we both changed our minds...

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Thank Vicky F
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for writing a review on White Waters Country Hotel. Dear Mark & Vicky, Thank you for choosing White Waters Country Hotel for your special day. It was wonderful to look after you and your guests. It is a pleasure to read your review and all staff are delighted that you all enjoyed your day so much. It is...

Wales
Reviewed 9 August 2013

Arranged an International Gala Dinner for over 200 in August and it was fantastic from start to finish. The food is of an excellent standard, very efficient and friendly staff , a beautiful location overlooking the River Dee and the rooms are very nice. All in all could not fault it and would recommend to anyone whether staying for a...

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Thank Claireo2
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking time to write a review on White Waters Country Hotel. I am delighted that you chose White Waters Country Hotel to hold your prestigious event it truly was a pleasure to host and look after you all from beginning to end. It is most satisfying to us all that you found the staff efficient and the...

winteringham
Reviewed 8 August 2013

stayed overnight in Telford suite, but the room is in need of updating, 70's style furniture, the bathroom was in a poor state with loose floor tiles and mould around the bath and no hand basin plug, a wedding party made fo an unpleasant nights sleep with loud noise until 3am and when mentioned to the receptionist upon check out...

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Thank WinteringhamSteve
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. I can only apologise that you had a disappointing stay and would like the opportunity to correct this. We are currently updating rooms as and when we possibly can and I am most certainly addressing as many of the problems mentioned asap. I am sorry to hear you would not like to stay again as...

Bangor, United Kingdom
Reviewed 8 August 2013

Stayed one night in a standard room but paid extra for river view room. Very nice but slightly overpriced considering the breakfast was continental only with extra charge for a full breakfast. Good atmosphere in the bar with friendly helpful staff. We would stay the night again

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Thank A F
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to review White Waters Hotel it is appreciated. I am pleased that you enjoyed the good atmosphere of the bar and you found the staff friendly. I am sorry you thought it to be a little overpriced but a lot of our guests are happy with continental breakfast with the option of adding a...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
White Waters Hotel is a new hotel situated in delightful surroundings overlooking the River Dee and yet located only one mile from the town centre. The ethos of this new hotel is to offer the highest quality of luxurious accommodation and service with a restaurant dedicated to fine dining and an environment to provide that ‘little extra’ that puts it apart from other hotels in the area. It offers 25 bedrooms all with en-suite facilities. ... more   less 

Additional Information about White Waters Country Hotel

Address: Berwyn Street, Llangollen LL20 8AD, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Price Range: RM349 - RM658 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Waters Country Hotel 4*
Number of rooms: 25
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Also Known As:
White Waters Country Llangollen
Hotel White Waters Country
Hotel Style:
#1 Romantic Hotel in Llangollen
#2 Family Hotel in Llangollen
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Questions & Answers

Here's what travellers have asked, with answers from White Waters Country Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here however evening restraunt very good”
 of 5 bubbles mrss2010, 19 Feb 2017 | Read review
“Ask for a riverside view”
 of 5 bubbles giles2017, 19 Jan 2017 | Read review
“Top floor upgrade rooms have Balconies but also an Extra flight of Stairs No Lift”
 of 5 bubbles Happyme186, 16 Jan 2017 | Read review
“We only ate so can't help”
 of 5 bubbles GordonTwigg, 8 Jan 2017 | Read review
“Request a riverside view”
 of 5 bubbles 578maryf, 12 Dec 2016 | Read review
5 of 5