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Sandringham Hotel

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Sandringham Hotel
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879 Reviews from our TripAdvisor Community

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Showing 830: English reviews
Lincoln, United Kingdom
Reviewed 4 January 2017

Now I do love Premier Inn, that's for sure...I know what I'm going to get. But sometimes it's good to try an independent hotel/B&B. TripAdvisor is really helpful. This place looked OK from the reviews...and I am glad I chanced it. Yes it is an old building that needs refreshing, but that doesn't bother me. Does the shower work? Yes....

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Helpful?
Thank Chapperz1973
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Chapperz1973 for your excellent feedback. It is challenging for us to compete with the chain hotels. What we strive to offer differently is a good old fashioned service where guests are appreciated and staff are genuinely nice people who care about the role they have. We do have a good and loyal following and I am glad that...

Dunedin, New Zealand
Reviewed 30 December 2016

We stayed here for 2 nights. We had a back room (thanks to previous reviews suggesting this). No view but very quiet. Twin room was small but great shower. Room and bathroom clean. Wonderful receptionist let us check in 1.5 hours before they officially opened after the Christmas break. Very central in Cardiff easy walking distance to trains and attractions.

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Thank blob232
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your review. I am very happy to read that you have enjoyed your stay. Anne-Marie (Receptionist) has also asked me to say thank you to you. We wish you a Happy New Year. Kind regards, Simon

Gloucestershire, United Kingdom
Reviewed 30 December 2016

Great location but room dreadful. Small and very basic. Net curtain at the window was disgusting.You had to drape the bathroom light switch over the door to stop it getting trapped! Shower was poor as well - water only coming out of shower head in certain places! However the reception staff were very good and the breakfast and service was...

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Helpful?
Thank Sam L
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Sam for your feedback. I do have some net curtains that have frayed at the end despite being fairly new. I am getting these changed. I was not aware of any shower head problems so I will get all rooms checked and fixed. I am glad that you have appreciated our service. Unfortunately it seems you will not...

Carmarthen, United Kingdom
Reviewed 28 December 2016

The room I had on the 3rd floor was dated and a bit small. The shower looked as if it hadn't been cleaned , the carpet in the room was grubby and the bed needs replacing. Add this to the fact that the curtain fell off when I drew them then you get the picture that it wasn't the best....

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Helpful?
Thank 999Mike_12
Simon6567, Owner at Sandringham Hotel, responded to this review

Thanks Mike for your disappointing but fair review. I will speak with my Housekeeping team about your comments and will check on the bed. Carpets in all rooms are less than eighteen months old so I am not sure why it would look grubby. I fully understand that curtains falling off would give a bad impression. We have a full...

New York City, New York
Reviewed 21 December 2016

Kind staff and a large, comfortable room in a well lit, popular area. I found it nice and quiet and it served all my needs. Close to shops, pubs, sites, and transport. There are stairs up to to main lobby, so prepare for that. Would recommend again.

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Helpful?
Thank Camille L
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Carnille for your feedback and for choosing to stay with us. I am very happy that you have enjoyed your stay and hope to welcome you again in the future. I wish you a Happy Christmas and New Year. Kind regards, Simon

Rhodes Town, Greece
Reviewed 19 December 2016

I walked up the stairs to reception and was met with flashing disco lights and loud music from their 'conference centre' - this was 3.30pm in the afternoon. There were smokers on the street blocking the door to the premises and lots of men with glasses of beer around reception desk when I checked out 15 minutes after check in!!!...

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Thank 194Molly
Simon6567, Owner at Sandringham Hotel, responded to this review

I am very sorry that you have left my hotel disappointed. I think most hotels will have Christmas parties going on throughout December. Ours was from the local Government and they were all very well behaved. I can understand as a lone female that this may have been intimating though. The gentleman standing next to you whilst you received your...

Maesteg, Wales
Reviewed 17 December 2016 via mobile

We usually spend two nights here every December to experience the Christmas atmosphere. The rooms are basic but clean, the staff are friendly and helpful, and the breakfast is great. This is a small family run hotel, bang in the centre of the city. 5 mins walk to and from the train station, and 5 minutes from all of the...

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Helpful?
Thank dagsatno8
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you for your superb review and for choosing to support us again. It is much appreciated. It is always a pleasure to welcome you and hopefully we shall get to see you again in the New Year. Merry Christmas. Kind regards, Simon

Reviewed 14 December 2016 via mobile

We stayed here 2 nights on business, staff very accommodating, nothing to much trouble, rooms are adequate, nothing special, but clean and comfortable, what more do you want? Rates are very reasonable, particularly if you book with them directly. The hotel is situated on a busy high street with plenty of pubs, clubs, bars shopping etc so can get a...

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Helpful?
Thank Lotish
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your fair and lovely feedback. Hopefully we shall get to welcome you again in the future. We would all like to wish you a Happy Christmas and New Year. Kind regards, Simon

Reviewed 30 November 2016 via mobile

Lovely family run hotel. Staff very friendly and welcoming. Twin room was nicely decorated and very homely and extremely comfortable. Location is perfect for exploring around the city. Loved my stay here and I will definitely be coming back the next time I am in Cardiff. 😊

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Helpful?
Thank Jackie D
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Jackie so much for your review. It was great meeting you and your friend and lovely to read that you have enjoyed your stay. Alison on Reception has also asked me to say thank you to you. Hopefully we shall get to welcome you again in the future. Kind regards, Simon

Cincinnati, Ohio
Reviewed 25 November 2016

The twin room was a little tight and basic but the en suite was huge and the location cannot be beat - easily walkable to the station with lots of dining options nearby (almost too much as there was a lot of loud coming-and-going in the hallway at night!). Also walkable to the gardens and Cardiff castle. Breakfast is included...

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Helpful?
Thank Shanna S
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your review. It was really nice for us to meet you and I am glad that you have generally enjoyed your stay. Hopefully we shall get to welcome you again in the future. Kind regards, Simon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
GreenPartner Learn More
Food & drink at the hotel
CafeJAZZ
CafeJAZZ
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
The Sandringham Hotel is a well established family run Hotel with good service and friendly atmosphere. It is situated in the heart of the City of Cardiff and only a few minutes walk from the many Shopping Malls and Arcades, of which the City is justly proud; and, just a 'long pass' from the famous National Rugby Stadium. ... more   less 

Additional Information about Sandringham Hotel

Address: 21 St. Mary Street, Cardiff CF10 1PL, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: RM217 - RM789 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sandringham Hotel 2*
Number of rooms: 28
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Also Known As:
Sandringham Hotel Cardiff, Wales
Hotel Style:
#24 Business Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Sandringham Hotel staff and other travellers.
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Questions? Get answers from Sandringham Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on main street did not have a problem with noise music downstairs went off at twelve and had double glazing.”
 of 5 bubbles Y4551CCjanec, 20 Feb 2017 | Read review
“On weekends ask for a room towards the back as the Cafe Jazz is open til late.”
 of 5 bubbles Buckwheat_Kiel, 19 Jan 2017 | Read review
“Back rooms are quiet. No lift so be prepared to walk up stairs.”
 of 5 bubbles blob232, 29 Dec 2016 | Read review
“Ask for a quiet room as it's over a jazz club”
 of 5 bubbles samlR586CH, 29 Dec 2016 | Read review
“rooms 1 and 2 are on the lower floor”
 of 5 bubbles V1336XPbrianw, 15 Nov 2016 | Read review
5 of 5