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Holiday Inn Express Cardiff Bay

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#15 of 75 Hotels in Cardiff
Certificate of Excellence
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Holiday Inn Express Cardiff Bay
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765 Reviews from our TripAdvisor Community

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Showing 739: English reviews
Bristol, United Kingdom
Reviewed yesterday NEW

i enjoyed my stay here, i came by on a last minute booking, for a quick get away, and this hotel attracted me due to being in the city centre and also the onsite parking helped alot too, i was seen to quickly at the desk, and the friendly receptionist even lent me a wall adapter because id stupidly forgotten...

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Thank nina k
Twyford, United Kingdom
Reviewed 6 days ago NEW

Our ground floor room overlooked Atlantic wharf and whilst in out room looking out of the window the view looked as if we were cruising. Lovely nights sleep. Very friendly staff gave us a Cardiff map, directions and allowed us to leave our car on site during the day whilst visiting the university (20 minute walk). Mermaid quay is close...

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Thank Vangocamper
Reviewed 2 weeks ago

Well, its not a premier inn, but we were pleasantly surprised. The staff were very helpful and the rooms were clean and with comfortable beds. Sadly though the double beds are just that. Most good hotels now may say double but provide kingsize or super kingsize. We thought it would be noisy, but couldn't have been more wrong. It was...

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Thank Tracey J
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Tracey J Many thanks for taking the time to review your recent stay with us. I'm delighted to hear that we exceeded your initial expectations and hope that you will consider us as your brand of choice again in the future. Kind Regards Karen Matthews General Manager

Reviewed 3 weeks ago via mobile

Have often stayed at this friendly and clean hotel when on a theatre break. It's very handy for all the attractions on the Bay. Good welcome from the front desk. Rooms are fine for a budget hotel. There's plenty of on site parking although a £6 a night charge seems a little steep. Breakfast is no more than satisfactory but...

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Thank Andrew G
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Andrew G It's great to hear that you enjoyed another stay with us. We will be making some changes to our complimentary breakfast later this year and hope to be able to share these with you on your next visit. Kind Regards Karen Matthews General Manager

Reviewed 3 weeks ago via mobile

From arrival to leaving this hotel didn't fail to tick all the boxes. Was it the welcome from the staff or fast checkin ? Was it the clean well maintained rooms or the comfy beds with choice of pillow ? Or the fabulous location with 10 Mins walk to St davids centre or mermaid quay ? In short it was...

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1Thank Bassett_Postie
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Bassett_Postie Thank you so much for your 5 star review! We hope to welcome you back again soon. Kind Regards Karen Matthews General Manager

Bognor Regis, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed for 2 nights. Check in was good very friendly staff and room was as expected. Children shared a pull out sofa bed. Shower was not as powerful as I would have liked and the controls hard to use and unsure what turned the Water on and what made it hot or cold. Breakfast was fine but was busy so...

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Thank kerry A
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear kerry A Thank you for taking the time to review your stay with us and for your kind comments with regards to the team in particular. We do mention on booking sites that there is a charge for parking, so as not to mislead any of our guests so I'm sorry to hear that you may have missed this....

Swansea
Reviewed 4 weeks ago via mobile

Arrived in the hotel on a miserable, rainy Friday night to be greeted by Chris (I think) who was very good, goes the extra mile to help and a pleasant chap as well. The hotel is very basic. At the end of the day, it's an Express so you can't expect anymore than a comfy warm bed and cleanliness. This...

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1Thank Green316
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Green316 Thank you for taking the time to review your recent stay. I know that Chris was thrilled to read your lovely comments and I'm delighted that he looked after you so well. We hope to see you again soon. Kind Regards Karen Matthews General Manager

Wolverhampton, United Kingdom
Reviewed 4 weeks ago via mobile

Great value for money stop after my kids attended a concert at the Motorpoint Arena. Small comfy room Ruth toilet and shower. Room large enough for 4 people to sleep comfily. Self serve breakfast with choice of scrambled eggs on toast, cereal or continental choice, all excellent.

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1Thank mkla07
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear mkla07 Many thanks for your lovely review. We hope to welcome you back the next time you are planning a visit to Cardiff. Kind Regards Karen Matthews General Manager

Whitley, United Kingdom
Reviewed 19 December 2016

Its a while since i stayed in an express, i know its budget but this is very budget mentality . Very basic, looking tired, one of our group got locked out of their room due to the lock failing. The bar closed at 11pm on a friday night. Breakfast was very limited, sausage , scrambled egg and beans was all...

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1Thank tn62wilts
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear tn62wilts Thank you for taking the time to review your stay with us. Here at Holiday Inn Express our complimentary breakfast is based on a continental selection with additional hot favourites of sausages, scrambled eggs and baked beans. We are however about to change the standard in the near future. Our parking charges are advertised on the site, so...

Essex England
Reviewed 12 December 2016

Firstly this hotel is a great location with Cardiff Bay Bay being a short walk with the city centre beiing a little longer but easily walkable. The hotel is a typical Holiday Inn Express small but friendly. The room we had was a third floor double with water view of which was more than adequate and very clean and comfortable....

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1Thank Stephen W
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Stephen W Many thanks for taking the time to review your recent stay with us. It is always lovely to welcome back familiar faces and I do hope that we will have the opportunity of welcoming you back again soon! Kind Regards Karen Matthews General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. There is ample onsite parking, which is charged at £6 per 24 hours. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 

Additional Information about Holiday Inn Express Cardiff Bay

Address: Longueil Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: RM292 - RM980 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Hotel Style:
#10 Family Hotel in Cardiff
#18 Business Hotel in Cardiff
#19 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cardiff Bay staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cardiff Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor quay view.”
 of 5 bubbles Vangocamper, 17 Jan 2017 | Read review
“We had a room over the carpark but was quiet. Ask for a room overlooking the water if you'd prefer”
 of 5 bubbles 831traceyj, 9 Jan 2017 | Read review
“The rear of hotel is noisy from main road across water but that may be because the windows aren't really soundproof or maybe worn out ?”
 of 5 bubbles ChrisJane25, 29 Nov 2016 | Read review
“127 (my room) was at the end farthest away from the lift and only has one neighbour.”
 of 5 bubbles NigelW984, 15 Nov 2016 | Read review
“Ask for a room overlooking water, we were on 3rd floor, quiet.”
 of 5 bubbles LesleyH270, 1 Nov 2016 | Read review
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