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Holiday Inn Express Cardiff Bay

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#14 of 75 Hotels in Cardiff
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express Cardiff Bay
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780 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Cardiff Bay
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Showing 754: English reviews
Southampton, United Kingdom
Reviewed 3 weeks ago via mobile

So while it definitely isn't far for walking to the bay as well as to the city - when it's raining in winter, it's a little bit uncomfortable and the transport links for buses is few and far between. Room was well made and had the basics in it. Bed was quite comfy. Only issue is that the walls are...

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Helpful?
Thank claireashale
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear claireashale Thank you for taking the time to review your stay with us - and I'm sorry to hear that it was impacted with noise from some other guests returning from their night out. We have some exciting news to share in that today we launched our brand new Express Start Breakfast - which includes much loved Bacon -...

Exeter, United Kingdom
Reviewed 4 weeks ago

Stayed for one night. Staff were very helpful, even making sure you have a map of the area. Room comfortable very welcome after a night out. Breakfast adequate plenty of car parking. Would stay here again.

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Helpful?
Thank keithpres2n
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear keithpres2n We hope to have the opportunity of welcoming you back again soon! Kind Regards Karen Matthews General Manager

Swansea, Wales, United Kingdom
Reviewed 4 weeks ago

My husband and I normally stay at the Holiday Inn in central Cardiff opposite the castle. As we were seeing a show at the Millenium Centre in the bay, we thought we'd try their sister smaller hotel - brill! Bearing south from the city on the A470 (Lloyd George Ave) turn left into Hemmingway Rd and immediate left again into...

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Helpful?
Thank Sharon C
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Sharon C Thank you so much for taking the time to write such a lovely review - not only of the hotel but of the surrounding area. It does sound like you managed to pack in lots while you were here. We look forward to welcoming you back on your next visit. Kind Regards Karen Matthews General Manager

Sussex, England
Reviewed 4 weeks ago

Welcoming staff and a friendly, relaxed atmosphere. If you are working in Cardiff this is a really convenient place to stay, there are loads of restaurants in the Bay area and the communications into the city centre are excellent by bus, train and river bus. Good choice for breakfast.

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Helpful?
1Thank AndreaSussex_England
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear AndreaSussex_England Many thanks for taking the time to leave such a wonderful review - it's always a pleasure to be able to share comments such as these with the whole team. We hope to welcome you back again soon. Kind Regards Karen Matthews General Manager

tredegar
Reviewed 4 weeks ago

Stayed for one night and the room was okay with comfy beds and not much noise from outside. The bar area and reception were also nice and welcoming. As we had paid for bed and breakfast we went at around 9am only to find there was absolutely nothing left except cereals and tea/coffee. No doubt the hotel will say that...

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Helpful?
1Thank picture1Tredegar
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear picture1Tredegar I'm really sorry to hear that your experience at breakfast was not one that put us in the best light. We do have a very limited space for cooking so you are correct in thinking that my response would be there can be queues if the majority of guests choose to come for breakfast around the same time...

Bristol, United Kingdom
Reviewed 4 weeks ago

i enjoyed my stay here, i came by on a last minute booking, for a quick get away, and this hotel attracted me due to being in the city centre and also the onsite parking helped alot too, i was seen to quickly at the desk, and the friendly receptionist even lent me a wall adapter because id stupidly forgotten...

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Helpful?
1Thank nina k
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear nina k I'm always very proud to read when a member of our team has assisted one of our guests to make their stay a more enjoyable one. You will be delighted to know that we are changing our current breakfast offering in the very near future, which will mean more variety when catering for special requirements, including vegetarian...

Twyford, United Kingdom
Reviewed 18 January 2017

Our ground floor room overlooked Atlantic wharf and whilst in out room looking out of the window the view looked as if we were cruising. Lovely nights sleep. Very friendly staff gave us a Cardiff map, directions and allowed us to leave our car on site during the day whilst visiting the university (20 minute walk). Mermaid quay is close...

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Thank Vangocamper
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Vangocamper What a lovely review! We're really pleased that you enjoyed your time with us while you were here for the university visit and hope we can welcome you back soon if Cardiff was your first choice! Kind Regards Karen Matthews General Manager

Reviewed 10 January 2017

Well, its not a premier inn, but we were pleasantly surprised. The staff were very helpful and the rooms were clean and with comfortable beds. Sadly though the double beds are just that. Most good hotels now may say double but provide kingsize or super kingsize. We thought it would be noisy, but couldn't have been more wrong. It was...

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Helpful?
Thank Tracey J
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Tracey J Many thanks for taking the time to review your recent stay with us. I'm delighted to hear that we exceeded your initial expectations and hope that you will consider us as your brand of choice again in the future. Kind Regards Karen Matthews General Manager

Reviewed 1 January 2017 via mobile

Have often stayed at this friendly and clean hotel when on a theatre break. It's very handy for all the attractions on the Bay. Good welcome from the front desk. Rooms are fine for a budget hotel. There's plenty of on site parking although a £6 a night charge seems a little steep. Breakfast is no more than satisfactory but...

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Helpful?
Thank Andrew G
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Andrew G It's great to hear that you enjoyed another stay with us. We will be making some changes to our complimentary breakfast later this year and hope to be able to share these with you on your next visit. Kind Regards Karen Matthews General Manager

Reviewed 30 December 2016 via mobile

From arrival to leaving this hotel didn't fail to tick all the boxes. Was it the welcome from the staff or fast checkin ? Was it the clean well maintained rooms or the comfy beds with choice of pillow ? Or the fabulous location with 10 Mins walk to St davids centre or mermaid quay ? In short it was...

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Helpful?
1Thank Bassett_Postie
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Bassett_Postie Thank you so much for your 5 star review! We hope to welcome you back again soon. Kind Regards Karen Matthews General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. There is ample onsite parking, which is charged at £6 per 24 hours. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 

Additional Information about Holiday Inn Express Cardiff Bay

Address: Longueil Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: RM311 - RM1,023 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Hotel Style:
#10 Family Hotel in Cardiff
#18 Business Hotel in Cardiff
#19 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cardiff Bay staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cardiff Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an odd number on a higher floor”
 of 5 bubbles jamescS4553CH, 8 Feb 2017 | Read review
“If you want a lovely view ask for a room overlooking the river.”
 of 5 bubbles K1967SKkathyb, 7 Feb 2017 | Read review
“We were on third floor with a view of river”
 of 5 bubbles keithpres2n, 27 Jan 2017 | Read review
“All rooms are good and the location is quiet anyway”
 of 5 bubbles AndreaSussex_England, 24 Jan 2017 | Read review
“Ground floor quay view.”
 of 5 bubbles Vangocamper, 17 Jan 2017 | Read review
5 of 5