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Park Inn by Radisson Cardiff City Centre

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Park Inn by Radisson Cardiff City Centre
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1,373 Reviews from our TripAdvisor Community

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There are newer reviews for Park Inn by Radisson Cardiff City Centre
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Showing 1,330: English reviews
Reviewed 31 October 2015

Pretty much everything about this hotel was wrong. I booked a night because I was seeing Bob Dylan at the Motorpoint arena, right across the street. I had a suite, at £169, with breakfast. For starters, they were renovating parts of the hotel. So they were painting on my floor, and the paint smelled in the halls, and in the...

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Helpful?
2Thank kirkmc19
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, May I start by apologising to you that you state that this was the worst hotel experience of your life. We would never wish for one of our guests to depart from the hotel feeling dissatisfied from a stay with us. We are making improvements to the property to benefit our guests going forward and have tried to...

Doncaster, United Kingdom
Reviewed 30 October 2015

I think the title says it all really, ideal location in the centre hotel has its own parking but there is also an NCP less than 5 minutes away which charge half the price. Walking distance to a lot of bars, restaurants and shops and just across the road from the motor point arena. Hotel room was lovely and spacious...

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Helpful?
Thank Kellyelizabeth89
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. Thank you for such lovely comments regarding your stay. I am very pleased to read that your stay was enjoyable and that you found the hotel beautiful. We do feel that the rennovations being made to the property are really starting to show. We hope to...

Cheshire
Reviewed 29 October 2015

Location is perfect. If you're going to an event at the arena, this hotel is literally over the road; the shops are 100yards away and the station is a short walk away. The receprion staff were most welcoming and the room was fine - kettle, hairdryer and iron. Couldn't ask for more from a city centre hotel.

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Helpful?
Thank spareroom
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your recent feedback on your stay. It is great to read that you had such an enjoyable stay and that you found the staff friendly and helpful. We certainly hope that you will be back to stay with us again very soon. Kindest Regards Clare Thomas Front Office Manager

Coelbren, Neath, United Kingdom
Reviewed 29 October 2015

This is an ok hotel but nothing more. The rooms are large with a comfortable bed but dated and in need of refurbishment. When other guest rooms use their bathroom you can here the flushing in your room. Nice. The cooked breakfast was ok but again, nothing special. Toiletries consist of a plastic bottle of shampoo/body wash above the bath....

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Helpful?
Thank Eric B
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your feedback regarding your stay. I am sorry to read that we did not tick all the right boxes on this occassion, however I am confident that on your next visit to us with the investment being made to the hotel you will be very happy. Kidnest Regards Clare Thomas Front Office Manager

North Yorkshire, United Kingdom
Reviewed 27 October 2015

Spent last 2 nights here..had no complaints..very clean..polite staff.only downside was room cold but soon sorted with convector heater in room...food ok but downside was expensive as were drinks but having a paid for tab wasn't a problem..enjoyed my stay.

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Thank Michelle C
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Desar Guest, Thank you for your feedback on your recent stay with us. It is very pleasing to read that you had an enjoyable stay and that we catered for your requirements. We will certainly take your feedback on board. Kindest Regards Clare Thomas Front Office Manager

Bristol, United Kingdom
Reviewed 27 October 2015

English is not the first language of any of the staff that I met. This resulted in the wrong drinks and meals being presented to guests. Check in was not smooth and hassle free. Many guests were not told that there was a charge for parking the car in hotel car park. £12 for 24 hrs. Our room had not...

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Helpful?
2Thank brenden a
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for the feedback from your recent stay with us. I am sorry that you found your stay not to standard on this occasion. We do advertise car parking within the car park itself at the rate £12 for the 24 hour period and it is also advertised on our website. In regards to the renovations we...

Weybridge, United Kingdom
Reviewed 23 October 2015

A totally indifferent experience. There was no single malts in the bar, following a rugby weekend which emptied the bar of decent alcohol. It also seemed to empty the bar of staff; we waited some minutes for a barman and went in search for one eventually (7pm). The room was pretty good; decent size and a great shower. The breakfast...

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Helpful?
Thank Kneeboy
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for writing your recent review on your stay with us. I do apologize that you had to look for staff for service at the bar, we do try to ensure that the bar is manned at all times so I am very sorry for the inconvenience. I appreciate your feedback on the breakfast and from what...

Trinidad and Tobago
Reviewed 22 October 2015 via mobile

I had the misfortune of spending seven nights at this hotel. It was one of the hotel recommended for our stay to attend a conference. To make a long story short the hotel 's carpet was dirty, rooms with no air conditioning in this day and age, and the worst of it all, the Hotel is demon possessed, I heard...

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1Thank PrincessMW
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write your review regarding your stay with us. I am very sorry for the concerns that you have raised about your stay and for the feedback that you provided. We do take all feedback seriously and I do believe that our Duty Manager sat with you and your colleagues on the...

Brecon Beacons National Park, United Kingdom
Reviewed 18 October 2015 via mobile

Good central location which probably means it could be noisy on weekends. We stayed midweek and asked for a quiet room only to be put above the bar. Car parking is confused as they don't know if there are any spaces so you can't plan ahead. The hotel is ready for a refit as everything, including some reception staff, seemed...

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Helpful?
Thank Brian B
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am pleased to read that overall you had a pleasant stay with us however I do apologise that you found the car parking system confusing. I do hope that you will return to us in the near future once the refurbishment has taken place. Kindest...

Pembrokeshire, United Kingdom
Reviewed 14 October 2015

I was disappointed with our stay. The bathroom could of been cleaner and found damp marks around the room. Our room must of been right by the main drains as we heared every toilet flush so a very disturbed night sleep. i wont be returning at £179 a night!!

Review collected in partnership with Amoma.com
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2Thank 743sianc
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am sorry to read that you were not satisfied with your stay and that you felt disappointed. I hope that you would reconsider staying with us in the near future and if you do please do not hesitate to contact me directly at the hotel....

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Hotel located in the heart of the city, opposite Cardiff International Arena. ... more   less 

Additional Information about Park Inn by Radisson Cardiff City Centre

Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: RM349 - RM918 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Cardiff City Centre staff and other travellers.
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Hagley, England, United Kingdom
3 months ago
over a year ago
Robeston Wathen, null, United Kingdom
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Watford, United Kingdom
over a year ago
Port Talbot, Wales, United Kingdom
over a year ago

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Questions? Get answers from Park Inn by Radisson Cardiff City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms seemed to have been refurbished nicely”
Karen1962_13, 14 Apr 2017 | Read review
“Ask for a room with aircon”
C0uple1, 2 Apr 2017 | Read review
“No need. I had a room opposite the ALL NIGHT Casino - and directly over the car park entrance, but heard nothing. (Other than the air-con!)”
UttoxeterPedro, 29 Mar 2017 | Read review
“As far as I know all feedback from other travellers was positive.”
A2Ber, 23 Mar 2017 | Read review
“Fifth floor is high enough away from any noise from Motor Point theatre opposite”
208peterv2017, 20 Mar 2017 | Read review
5 of 5