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Travelodge Cardiff Central Queen Street

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Travelodge Cardiff Central Queen Street
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452 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Jeddah, Saudi Arabia
Reviewed yesterday NEWvia mobile

I stayed here for one night. For the price I paid it was really good and the location is perfect. The only issue I had was at night because of how close the room was to the street with night clubs and bars and the noise coming from there. Other than that I liked the size and the provided services...

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Helpful?
Thank youngSaudiTraveller
Aberystwyth, United Kingdom
Reviewed 1 week ago

Easy booking online via Travelodge, easy check in and out, basic tidy clean room, great location, and at £45 with wifi what more do you want for a business overnight stay. Plenty of paid parking nearby.

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Helpful?
Thank dafpj1
London, United Kingdom
Reviewed 1 week ago

Staff great - some rooms noisy because of location but staff will help to change room if available - they could not on my first night. If you book online you cannot specify a particular room - you need to call and ask staff at Reception for a quiet room.

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Thank smw52016
Tenby, United Kingdom
Reviewed 1 week ago

Doesn't look much from outside, but room are nice and clean and comfortable. Well worth money compared to similar hotels in area. Being central to Cardiff would recommend for stays to watch shows or sports weekends.

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Helpful?
Thank J2567KLgarys
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for sharing your experience of our Cardiff Central Queen Street Travelodge. We're so pleased to learn you enjoyed the location of the hotel and you found your room to be comfortable and clean. We aim to provide a comfortable stay for our guests, so we're happy to hear this has been achieved. Many thanks for your kind comments...

Reviewed 1 week ago via mobile

Stayed at this hotel as been there a few times before and has gone downhill.firstly the window wouldnt close proper and not acted on when reported. When we got up we noticed the duvet was stained under the cover an made us felt disgusted. When we went to breakfast the food was not good the sausages tasted cheap and not...

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Helpful?
Thank Nicklbailey
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for taking the time to write a review. We are truly sorry to learn of the experience you have had whilst staying with us. We would kindly ask you contact one of our Customer Services Advisors via our website help form to look into this more thoroughly. Thank you again for reviewing our hotel.

Exeter, United Kingdom
Reviewed 1 week ago

The staff at this hotel could not have been more friendly and helpful. My daughter accidently pushed the disabled 'help' button in her sleep and someone came up immediately to check she was ok. The room was clean and comfortable and the breakfast varied and tasty. The location was great, not too far from the train station and in a...

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Thank JulieJ48
Swansea, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here last night after booking it months ago as we're going to the New Theatre. Cardiff was extremely busy, the rugby was on, a big boxing match and another show in The Millennium Centre. Staff were pleasant at check in and the room was good. A king size bed and the room was perfectly clean. When we left...

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Helpful?
Thank ElaineG32
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for taking the time to review our hotel. We are really sorry to hear that you had many issues during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. We have passed on your feedback to...

Radstock, United Kingdom
Reviewed 2 weeks ago via mobile

basic hotel, not much to say room was clean. great centre location. stayed for one night for a friends birthday night out. no parking so had to park in NCP car park. staff were friendly and helpful. As its on main street lots of noise and music so if you want good night sleep this is not the place for...

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Helpful?
Thank lesli r
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Cardiff Central Queen Street, responded to this review

Your feedback is very important to us and thank you for submitting your review. We strive to offer our guests a good night’s sleep and an enjoyable experience whilst staying with us. That is why we are sorry to hear that you were not positively impressed by your last stay in our Cardiff Central Queen Street hotel. We will make...

Birmingham, United Kingdom
Reviewed 2 weeks ago

The hotel itself was clean,warm nd the bed comfortable.the staff were lovely and very welcoming.it's in an ideal location,as your pretty central and was ideal for us as we were going to the rugby. However,the closet parking is an NCP car park and we paid £40 for just under two days which isn't cheap,the breakfast at the hotel was expensive...

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Helpful?
Thank Michelle W
Bideford
Reviewed 2 weeks ago

There are 2 travelodge hotels in Cardiff central, so originally we went to the wrong one first. The receptionist was a little rude and pretty unhelpful and the carpark costs £4 an hour which was a costly mistake for 5 mins. We arrived at our hotel and it was a little dirty in the lift. Got our room and through...

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Helpful?
Thank soulfollower
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for submitting your review of our Cardiff Central Queen Street Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet

Additional Information about Travelodge Cardiff Central Queen Street

Address: The Friary 36 Queen Street, Cardiff CF10 2RG, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: RM226 - RM470 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Cardiff Central Queen Street 3*
Number of rooms: 5
Reservation Options:
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Also Known As:
Travelodge Cardiff Central Queen Street Hotel Cardiff
Travelodge Cardiff Central Queen Street Wales
Hotel Style:
#5 Best Value Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Cardiff Central Queen Street staff and other travellers.
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2 months ago
United States
over a year ago

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Questions? Get answers from Travelodge Cardiff Central Queen Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be at the back of the hotel,away from the friary which is home to some noisy clubs.”
 of 5 bubbles michellewN1539BB, 27 Nov 2016 | Read review
“Keep windows and glazing closed at night to cut noise.”
 of 5 bubbles 978lynnet, 23 Nov 2016 | Read review
“ask for a room at the back, I had room 203 nice and quiet”
 of 5 bubbles kaztorres, 9 Nov 2016 | Read review
“I do not recommend Room 327 if you want a good night's sleep”
 of 5 bubbles MindyR211, 9 Nov 2016 | Read review
“Rear rooms are supposed to be quieter.Rooms at the front would truly be unbearable unless your very tolerant or deaf.”
 of 5 bubbles Simmo5417, 24 Oct 2016 | Read review
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