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Novotel Cardiff Centre

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#11 of 76 Hotels in Cardiff
Certificate of Excellence
GreenLeadersSilver level
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Novotel Cardiff Centre
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2,033 Reviews from our TripAdvisor Community

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Showing 1,945: English reviews
London
Reviewed 22 April 2015

First of all the location of the hotel was a disappointment. I wouldn't really describe it as centre, more like just outside the centre. OK the walk was no more than 10 minutes, but it isn't in the centre, it's just outside. The rooms were fine, but they are only slightly better than a Travelodge really. The pool and gym...

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Helpful?
Thank philiphearn
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review. I am sorry that the location of the Hotel did not match the requirements of your stay. We normally receive very positive comments about this and that the Hotel is situated between the popular Cardiff Bay and the shopping area of the City Centre. There is also a recently installed railway bridge that is very...

Gloucestershire, United Kingdom
Reviewed 22 April 2015

I stayed at the Cardiff Novotel the last weekend. The hotel was ok, enjoyed the spa facilities, the room was average nothing to set apart from any other hotel similar to a premier inn or Ibis. I will say one thing that was very disappointing for both me and my girlfriend was the fire alarm we experienced at 2:55am. I...

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Helpful?
Thank CDokic
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and feedback. Whilst I am pleased that you enjoyed certain aspects of your stay, I am sorry that on this occasion you were left with a poor impression of the Hotel due to a fire alarm. All feedback is discussed with the Management Team and where applicable, valuable guest feedback is duly acted upon. Please...

Lincolnshire, United Kingdom
Reviewed 21 April 2015

We have just hosted our speakers and special guests for positive choices in the Novotel Cardiff, the attention to detail, level of service and respect was amazing! Conference dinner was delightful and cocktails in the bar at the end of each hectic day sublime!

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Helpful?
Thank Helen L
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay and Conference booking. I am delighted that you enjoyed a productive and pleasant experience and will duly share your excellent feedback with the Team. I hope that should you have an opportunity to return, we will do our utmost to ensure that you have another great stay and event....

Neath Port Talbot, United Kingdom
Reviewed 21 April 2015

Stayed here weekend just gone with my partner for his birthday. Had a fabulous time, staff were very welcoming and friendly, hotel was spotless and facilities were great! Pool area was great, cant fault anything with the hotel!! Will definitely be returning.

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Helpful?
Thank Shannon-leigh J
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your great review and feedback. We were thrilled to understand that you both enjoyed your special occasion and chose the Novotel Cardiff Centre. I will look forward to sharing your comments with the team and hope that you will choose to return again soon. Kind regards Chris Jones

Rybnik, Poland
Reviewed 21 April 2015 via mobile

Really good hotel to stay in Cardiff, near city center and Millennium stadium. After hard day you could relax in swimming pool or sauna. At morning you could enjoy buffet breakfast. Staff is nice and helpful, so if you have any issues you could ask.

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Helpful?
Thank Paul R
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your great review and rating. I am delighted that you enjoyed your recent stay with us. I am also pleased that the location, leisure facilities, breakfast and service met your requirements. I hope that I may have the opportunity to welcome you back again very soon. Kind regards Chris Jones

Reviewed 20 April 2015

Stayed here on a friday night, at an excellent price for a queen room. phoned the receptionist prior to checking in wether in would be ok to check in at 2am, and when i arrived he had everything available, just a quick signature and i was done. rooms are nice with great facilities at the hotel and large bed with...

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Helpful?
Thank Joshgupta
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review and rating. I am delighted that you had a pleasant stay with us and that the service, value for money, parking arrangements, breakfast, room and facilities were to your liking. I hope that I may be able to welcome you both back again soon. Kind regards Chris Jones

West Wales
Reviewed 20 April 2015

We stayed here with our young children for one nightwhilst working at the RHS show. It is difficult to find fault. The hotel is very smart and clean. The children loved the glass lifts and the childrens area in the lobby with computer games and a xBox - this meant that we could sit and have a drink in the...

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Thank WestWalesHorse
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay. I am pleased that overall you had an enjoyable visit to Cardiff and that the highlights of your stay included; the room, Hotel layout, children's and leisure facilities, cleanliness and menu options. I look forward to welcoming you back next time. Kind regards Chris Jones

Grimsby, United Kingdom
Reviewed 18 April 2015

Stayed here for 2 nights at the start of the month, Hotel was an excellent base for our stay in Cardiff. Breakfast was good, pool and Spa excellent, kids loved it. Room was just big enough for all four of us. I can't understand why people just hang round the hotel doing nothing, get out and explore the place. Parking...

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Helpful?
Thank ewood1962
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review. I am pleased that you and your family enjoyed your stay with us and that the breakfast, room and leisure facilities were to your satisfaction. I hope that I may have the opportunity to welcome you all back again soon. Kind regards Chris Jones

Ely, United Kingdom
Reviewed 17 April 2015 via mobile

Stayed with two children (2 and 4) in an executive room and found it to be perfect. Smart, clean and very spacious with extremely helpful and friendly staff. It's based 5 mins walk from the city centre and 5 min drive to the bay. Pool on site and parking. Excellent place and will definitely return. Children loved the glass lifts...

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Helpful?
Thank Ps123456789
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review and rating. We were thrilled to understand that you and your family enjoyed your stay at the Novotel Cardiff Centre. We were also pleased that you were happy with your Executive Room. I hope that I may be able to welcome you back again soon. Kind regards Chris Jones

Bristol, United Kingdom
Reviewed 16 April 2015

It was very clean the staff were very polite the spa was very enjoyable and the breakfast was good would recommend the hotel to friends the price was fare and there is a lot to see around Cardiff so would recommend the area.

Review collected in partnership with Amoma.com
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Helpful?
Thank Alan R
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and rating. I am pleased that you enjoyed your stay and in particular the breakfast, cleanliness, service and leisure facilities. I hope that I may have the opportunity to welcome you both back again soon. Kind regards Chris Jones

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: RM378 - RM955 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#7 Business Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
18 questions
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Swansea, United Kingdom
5 months ago
bangor, n wales
5 months ago
Birmingham, UK
8 months ago
Dorset, United Kingdom

See all questions (18)

Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms will be top floor facing Cardiff Bay”
mattrB5707GX, 24 Apr 2017 | Read review
“couples rooms are big”
deborahi49, 20 Apr 2017 | Read review
“good breakfast”
drizz2017, 17 Apr 2017 | Read review
“Room 437 spacious and well equipped”
tarran0, 29 Mar 2017 | Read review
“Great buzz”
F4267WVpaulb, 21 Mar 2017 | Read review
5 of 5