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Novotel Cardiff Centre

1.2 km from Cardiff centre
  • Free Wifi
  • Pool
  • Restaurant
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Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
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1,986 Reviews from our TripAdvisor Community

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Showing 1,900: English reviews
Birmingham, England, United Kingdom
Reviewed 9 March 2015

What a great place to stay if you are visiting Cardiff. Easy to get to and we'll placed for walking into the city or visiting the Bay. The hotel was very nice, friendly staff and very nice facilities. We will defiantly use again.

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Helpful?
Thank Simon D
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review and rating. It was a pleasure to read your comments and learn that you enjoyed your stay with us. i look forward to welcoming you back next time. Kind regards Chris Jones

Pulborough, United Kingdom
Reviewed 8 March 2015

I generally prefer independent hotels, but this hotel shows why a good chain still has a place, especially in city centre locations. The service was excellent, food good and the facilities accessible and good, especially the sauna.

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Helpful?
Thank Kevin D
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and compliments. I am delighted to understand that you enjoyed your stay at the Novotel Cardiff Centre and that the service, food and facilities met your approval. I hope that you will choose to return again very soon. Kind regards Chris Jones

Llanwrtyd Wells, United Kingdom
Reviewed 7 March 2015 via mobile

Stayed here after seeing a concert at the Millenium Centre. Everything was as OK as you would expect from an average and rather soulless hotel. The thing that really annoyed me was that there was a big sign advertising 'Free' Wi Fi. However it then transpired that the 'free' WiFi was even slower than the old dial up ( for...

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Helpful?
Thank Gyles P
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and feedback. I was surprised to understand that you felt the Hotel is 'soulless' particularly when we receive so many positive compliments about the character of the building and the combination of the 19th Century architecture with the newer modern wing, but I appreciate that it may not suit everyone's taste. The Free Wifi is...

Reviewed 6 March 2015 via mobile

Stayed here for my birthday weekend as a present from my birthday, arrived on the Friday had a lovely welcoming from the staff the lady was lovely to speak to the hotel room was beautiful, loads of space nice and clean everyone was so friendly and helpful will defiantly go back soon I loved cardiff!!

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1Thank Gemm L
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review and rating. I am delighted that you both enjoyed your birthday weekend and chose the Novotel Cardiff as your base for the duration. I am also thrilled that the level of service experienced was a highlight for you. I hope that I may be able to welcome you both back again very soon. Kind...

Manchester
Reviewed 5 March 2015 via mobile

The hotel isn't the closest to the centre and it's further away than we thought. The pool was absolutely freezing and not suitable for kids. The room would have been fine but it was very hot and being near the main road, it was too noisy outside to leave the window open at night. The breakfast was excellent however, lots...

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Thank TeachersPet78
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and feedback. Whilst I am pleased that the breakfast was to your satisfaction, I am sorry that the location of the Hotel, room and swimming pool temperature were not. The Hotel is located equidistant to the Bay and City Centre and since the newly installed railway bridge, the City Centre can now be accessed on...

Cardiff, United Kingdom
Reviewed 5 March 2015

A friend & myself were catching up & wanted somewhere to relax but still be in a central location. This. certainly hit the mark. Nice clean spacious room. Sauna & jacuzzi were immaculate & relaxing. Very good full English. The bar staff were very attentive & nothing was too much trouble for them. Reception advised we were 5 minutes walk...

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1Thank susan d
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your kind comments and review. We were thrilled to read that you and your friends had a pleasant experience of the Novotel Cardiff and that the Hotel met the requirements of your visit. Thank you for also acknowledging our environmental committment, which I am delighted was well received. I hope that you will choose to return again...

Coventry, United Kingdom
Reviewed 4 March 2015

If you don't mind a tiny walk into city center (approx 7 mins) its a good location. Far away enough from the noise of the town but close enough to walk in. The hotel itself was clean and pleasant and our room was a great size. We ordered room service as we were in a rush and the food was...

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1Thank Sarah M
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and comments. We were pleased to understand that you both enjoyed your stay at the Novotel Cardiff and that the highlights for you included the room, the food, cleanliness, location and leisure facilities. I hope that I may be able to welcome you back again very soon. Kind regards Chris Jones

Leeds
Reviewed 3 March 2015 via mobile

I stayed here for one night on business, check in was quick and receptionist was friendly. The room was clean and I had plenty if space. I didn't eat in the hotel as I wanted to look around the city. When I went to bed I could hear a dim sound that didn't go away like a boiler working which...

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Thank greekgod1
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay with us. I am pleased that you enjoyed your stay overall and rest assured that we discuss all reviews within the Management Team. We always look to improve on valuable feedback received and I will share yours with our Maintenance Manager for further investigation. I hope that you will...

WALES
Reviewed 2 March 2015

I stayed with my husband for one night for our birthday,the free use of the spa facilities were fantastic and a nice little extra. I paid for an executive room and i did expect something a bit special. I was slightly disapointed when i saw the room as there was nothing special and wasnt much different to the normal double...

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1Thank SCHWALES
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and feeback. Whilst I am pleased that you enjoyed your stay overall and that the level of service and leisure facilities were the main highlights for you, I am sorry that you were not entirely satisfied with the Executive Room. Our Executive upgrades include: Robes & slipers, Nespresso machine, Bose docking station, complimentary Premium WiFi...

Blaenau Ffestiniog, United Kingdom
Reviewed 2 March 2015

I have stayed here with my family before, but this time I really did sample the hotel's offerings. Check in was quite long even though I'd checked in online, but I did actually appreciate all the information given by the friendly check-in staff. The room was on the 3rd floor, again what you'd expect from a 4* property. All clean...

Review collected in partnership with Accorhotels.com
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1Thank eleri j
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review following your recent stay at the Novotel Cardiff Centre. I am pleased that overall, you and your family enjoyed your visit and that you were able to make use of the services and facilities on offer. I note your comments regarding your experience within the swimming pool and am sorry for any offence that may...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: RM357 - RM897 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
15 questions
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Swansea, United Kingdom
3 months ago
bangor, n wales
3 months ago
Birmingham, UK
6 months ago
Dorset, United Kingdom

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Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An even numbered room. (”
 of 5 bubbles cardimike, 15 Feb 2017 | Read review
“avoid new building as has boiler noise throughout building which gets worse at night, old building doesn't have cool conditioning just fan”
 of 5 bubbles justwanttohelp, 7 Feb 2017 | Read review
“Rooms on the main road side do carry some noise but not a real issue”
 of 5 bubbles BigBadBobbieBrown, 18 Jan 2017 | Read review
“In the old original building”
 of 5 bubbles 10yearslater, 13 Jan 2017 | Read review
“Find another hotel!”
  • Another guest's shower gel still in the bathroom
  • Filthy and torn net curtain
  • Dirty bathroom floor
 of 5 bubbles PetersfieldChummers, 11 Jan 2017 | Read review
5 of 5