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Mercure Cardiff Holland House Hotel and Spa

Agoda.comUS$74*
View Deal
#12 of 73 Hotels in Cardiff
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$151*
US$74*
Great Deal
US$75*
US$75*
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Mercure Cardiff Holland House Hotel and Spa
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2,374 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Cardiff Holland House Hotel and Spa
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Showing 2,314: English reviews
Praiano, Italy
Reviewed 1 week ago

The hotel is very well located, you can easily reach the center in a couple of minutes. We have been given a nice room on the 11th floor, and the view was really nice. Breakfast was good and Spa facilities as well there is everything: sauna,jacuzzi steam room. Sunday is probably the best time to go as it is not...

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Thank GVilly
Reviewed 1 week ago

We were hosting an event on at the Mercure so we only stayed one night. Rooms are spacious and comfortable, though I was a bit disappointed to find the "queen size bed" was actually 2 single beds pushed together. The décor of the hotel is really nice, breakfast was buffet style and was tasty, however the food in the bar...

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1Thank Sam4891
Antwerp, Belgium
Reviewed 1 week ago

I have been very satisfied with my stay as the room was large (I have received a free upgrade too), clean, the location good enough (not really in the city centre but just a short walk from the main attractions) and the staff friendly and helpful. The rate was cheap thanks to a last minute offer. The only remark was...

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Thank beppo81
Reviewed 1 week ago via mobile

Bit of a disappointment. Turned up to a huge queue in check in, so long we went to get a drink. Then had to wait for drinks as clearly someone didn't know how to make a mojito. Privilege room not exactly clean, carpet needed a hoover, bathroom had black mouldy in shower and around door, black mould on window sills,...

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3Thank Victoria J
Dordon, United Kingdom
Reviewed 1 week ago via mobile

Stayed there for work, good size bedroom clean and great breakfast selection. Good place to stay and has spa facilities which is an added bonus. Staff were friendly and helpful we had an issue with checking in and the reception staff sorted it.

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Thank joannegreenway
Bristol, England, United Kingdom
Reviewed 1 week ago via mobile

Lovely, friendly, smiling staff. Plush, comfortable room. Great view from the top floor! Excellent bathroom, hot shower, massive bathtub. Gym downstairs is well-equipped (rowing machines need a drop of WD40 but that is literally my only negative point here). It has a squat rack. The pool looks nice. There is a spa. It's a short walk from Queen Street station....

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Thank ActualBarista
Nottingham, United Kingdom
Reviewed 1 week ago

Stayed here overnight with a group on May 9th. The room was grubby, stains on carpet and one of the chairs. There was a hole in the bottom sheet on the bed and the door of the shower had black mould around the bottom part of the door. We had a buffet evening meal which was appalling, it consisted of...

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2Thank jenigirl8
Leamington Spa, England, United Kingdom
Reviewed 2 weeks ago via mobile

Greeted by excellent staff who were more than friendly. With it being my girlfriend's birthday, the hotel had arranged a complimentary drink from the bar and a room with fantastic panoramic views. The spa was lovely and we had a joint massage to top off our stay. Location is perfect for wandering into Cardiff for shopping/eating.

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Thank JamesMiff
Melbourne
Reviewed 2 weeks ago

Our recent trip to Cardiff was almost perfect. The hotel service and the room were excellent. We stayed in for dinner and breakfast- the food and service was excellent. We came to Britain in May expecting clear skies and sun. May is still to early even though the locals are in short sleeves and shorts.

Review collected in partnership with Accorhotels.com
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Thank Colin B
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review. I am pleased that you had an 'almost perfect trip' and that everything that we could influence was to your satisfaction. I hope that should you have an opportunity to return to Cardiff again, that the weather will be warmer for you. Kind regards Wael Elassal

Reviewed 2 weeks ago

Decided at very short notice to travel to Cardiff with my boyfriend for the weekend. We came across an amazing deal for 2 nights at £170, and what we got for that was incredible! Very great service on arrival, we then reached our room on the ninth floor with incredible views across the city towards Cardiff Bay. Our bed was...

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Thank Holly H
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your great review. I am delighted that you both enjoyed your last minute stay with us and that the service, views, room and Spa facilities were highlights for you. I hope that you may choose to return again very soon. Kind regards Wael Elassal

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability). ... more   less 

Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: RM383 - RM1,206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Hotel Style:
#3 Spa Hotel in Cardiff
#8 Luxury Hotel in Cardiff
#9 Business Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#17 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cardiff Holland House Hotel and Spa staff and other travellers.
35 questions
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Questions? Get answers from Mercure Cardiff Holland House Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother!!”
LouiseM6, 17 May 2017 | Read review
“Room 805 great view and quiet”
karengeralds2015, 15 May 2017 | Read review
“South facing views of the bay!”
hollyh577, 8 May 2017 | Read review
“Great views across the city from 14th floor.”
neilloft, 30 Apr 2017 | Read review
“Upgrade to the 14th floor if you can”
AnneandChris9, 29 Apr 2017 | Read review
5 of 5
Agoda.com
US$74* /night
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AMOMAUS$151
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*Disclaimer
Prices are for 1 room, 2 adults
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