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Park Plaza Cardiff

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Park Plaza Cardiff
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2,131 Reviews from our TripAdvisor Community

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Showing 2,082: English reviews
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Reviewed 2 days ago NEW

I stayed here for four nights in April. It was a great choice of hotel, my room was spacious and comfortable, all the food was really good quality and the swimming pool was clean, warm contained salt not chlorine. The choice of food at breakfast was good with fresh pancakes and figs on offer (as well as hot and continental...

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Thank Sally V
Portland, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 29 November 2016

The Park Plaza is a very modern hotel in downtown Cardiff. We arrived by train and it is an easy walk from the station, though it does take about 15 minutes, so taxis are available for those who prefer that option. The hotel is well located in Cardiff, near the shopping high street, the castle and the university, as well...

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1Thank JimFinPortland
About Hotel's Favourite Review
Cardiff, United Kingdom
Reviewed 5 days ago NEW

Went for a one night stay with my daughter to enjoy some shopping. Hotel room was lovely and big with a huge double bed. Location of hotel was great - nice and close to the shops and some nice restaurants. We chose to eat at the hotel and enjoyed a lovely 3 course meal for £19.99. Would definitely stay again.

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Thank josie997
Gloucester, United Kingdom
Reviewed 6 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank N6084KQchrisf
Wales
Reviewed 6 days ago NEWvia mobile

We have had a truly wonderful special stay at the hotel. They made it very special for us with extra little touches. Beautiful room, perfect location and to top it off, a hot jacuzzi! I would strongly recommend this hotel , especially at the competitive price we had. Thank you 😆

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Thank niamai
Toledo, Spain
Reviewed 1 week ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank andrewcS4984OU
Stonehouse, United Kingdom
Reviewed 1 week ago NEWvia mobile

This is a great location for all that Cardiff has to offer. We had a room in front of hotel on 3rd floor and thought it might be noisy due to traffic, pubs and clubs but No, it is a quiet, very comfortable hotel. Our room was spacious, clean with all the amenities you expect from a good hotel. Nice...

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Thank powell7
UK
Reviewed 1 week ago via mobile

Found the hotel excellent. Quite corporate without much atmosphere but good sized clean rooms. Modern decoration throughout. Leisure club had a good gym but pool quite busy with swim lessons, gym members and hotel guests. All staff were friendly and helpful. The restaurant was the biggest surprise, it was truly excellent. We ate both dinner and breakfast and highly recommend...

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Thank UkReviewer1
Cardiff, United Kingdom
Reviewed 1 week ago

Short poured every pint, rude bar staff then ignored me and dismissed my complaint, room was nothing special and over priced, wedding function was good, receptionist were happy to help, just put off from ever returning

Review collected in partnership with Park Plaza Hotels
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Thank Adam R
ParkPlazaCardiff, Front Office Manager at Park Plaza Cardiff, responded to this review

Please accept my most sincere apology regarding the service you encountered in the Bar during your visit to the Park Plaza hotel. I have passed this feedback onto the Bar Manager who will address this with the team. The staff will be retrained in the procedures of preparing drinks and also the importance of delivering exceptional service. On a more...

Birmingham, United Kingdom
Reviewed 1 week ago

I love this hotel, near to st davids centre. I really liked staying here such a shame that we had to leave, what disappointed:( Very good breakfast buffet to make your day even better, I thoroughly enjoyed every bite. Very friendly and helpful staff.

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Thank chrisbailey124

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Laguna Kitchen & Bar
Laguna Kitchen & Bar
Cuisines: European, British, Welsh
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Winner of the AA Hotel of the Year award for Wales and located in the heart of the city centre, The Park Plaza Cardiff oozes luxury and sophistication. The 4-star deluxe Park Plaza Cardiff is situated on Greyfriars Road, within easy reach of some of Cardiff's most historic and impressive sites including Cardiff Castle, the Millennium Stadium and all main shopping areas including St Davids Centre. Park Plaza Cardiff offers 129 state-of-the-art guestrooms - including superior & executive rooms and suites - each boasting a specially designed range of sumptuous fabrics and furniture. The hotel's Laguna Restaurant and Bar offers a fresh and original mix of local and international flavours and is previous winner of South Wales Restaurant of the Year. Contemporary conference facilities at Park Plaza Cardiff include 9 meeting rooms plus 1 large function room, all air-conditioned and offering high specification audiovisual and technical equipment. All conference rooms, guestrooms and public areas benefit from complimentary high-speed wireless Internet. Park Plaza Cardiff boasts a state-of-the-art health club within the hotel. The brand new Laguna Health & Spa comprises full gymnasium, 20 metre chlorine-free indoor swimming pool, Jacuzzi, steam room, studio and 8 massage & treatment rooms. ... more   less 

Additional Information about Park Plaza Cardiff

Address: Park View Greyfriars Road, Cardiff CF10 3AL, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: RM427 - RM1,193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Cardiff 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Park Plaza Cardiff Hotel Cardiff
Cardiff Park Plaza
Park Plaza Cardiff Wales
Hotel Style:
#1 Spa Hotel in Cardiff
#2 Luxury Hotel in Cardiff
#3 Business Hotel in Cardiff
#4 Romantic Hotel in Cardiff
#11 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza Cardiff staff and other travellers.
16 questions
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Questions? Get answers from Park Plaza Cardiff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the main road side of the building.”
Claverley2015, 21 Apr 2017 | Read review
“Please ask for the rooms facing the clubs and bars (so the quiet rooms are left for me at the back!)”
Zorg2000, 14 Apr 2017 | Read review
“Don't choose one that is wall to wall with the night club next door”
424robertad, 11 Apr 2017 | Read review
“Anywhere away from wedding receptions and parties, otherwise you'll get no sleep. All rooms overheated ...”
lovestotrvel, 9 Apr 2017 | Read review
“Ask for a room away from the street in front of the hotel entrance. Get's noisy.”
TimWoffenden, 4 Apr 2017 | Read review
5 of 5