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Park Plaza Cardiff

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Park Plaza Cardiff
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2,131 Reviews from our TripAdvisor Community

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Showing 2,082: English reviews
London, United Kingdom
Reviewed 4 September 2015

Review collected in partnership with Park Plaza Hotels
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Thank Zandra O
Cardiff, United Kingdom
Reviewed 1 September 2015 via mobile

These guys know what they are doing. Beer was great, cocktails were awesome, service was near perfect and the atmosphere was welcoming. Shame I didn't book a table for some food! Always a pleasure to visit.

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Thank Richard P
London
Reviewed 31 August 2015

Stayed for friends hen weekend, did not disappoint. There were 3 of us staying in a junior suite, the room was very spacious, loved the very big walk in shower!! Was impressed that there were 3 of everything (bathroom products etc) in the room for us as not all places would do this. Breakfast is a buffet and the food...

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2Thank Beccle78
Reviewed 31 August 2015 via mobile

I was there for my birthday night in August: we were amazed by the size of the bed (which is amazing) and overall the room was great: bathroom very large and clean. We got to experience the spa the next morning which was so pleasant given Cardiff's cloudy weather! Even though we checked out at 12 we were allowed to...

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2Thank Noémie C
Reviewed 30 August 2015 via mobile

We had a very nice superior room at the 2nd Floor. Bathroom is small, but with a great shower, a bath and lovely, huge towels. There was big problems with the WiFi, which was annoying because we booked this hotel for a part because of WiFi in the rooms. No excuses at all from the staff. The swimming pool is...

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1Thank Frederike S
North Wales
Reviewed 30 August 2015

Despite the Park Plaza being a four star hotel, I wasn't looking forward to my stay based on previous experiences of staying in their front rooms overlooking an area which is well-known for its nightlife between 11pm and 3am. For this stay, a good night's sleep was of paramount importance since I was staying for 'business' purposes. The stay got...

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Thank Welshman_on_2ur
Melbourne, Australia
Reviewed 29 August 2015 via mobile

Sadly I only got to spend one night in Cardiff, but was impressed with the quality of the accommodation. The room was modern, clean and well spec'd. The staff were very professional and polite. Breakfast was very good, with much choice. I hope I get the opportunity to return.

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1Thank samanthac264
Seville, Spain
Reviewed 29 August 2015

I got one of the last rooms available - it was an international rugby match - so I assume this was why we were given a disabled room, which was perfectly adequate, but slightly weird. Room was clean and comfortable, but the view left a lot to be desired. The hotel is located opposite a bar with some obviously questionable...

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Thank PeterM123
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent visit and for choosing to stay with us. Please accept my sincere apologies for the disturbance you witnessed outside on the street whilst staying at the hotel, as our location is so central from time to time this can be the case as with any busy city centre in the...

Salisbury, United Kingdom
Reviewed 28 August 2015

First visit to Cardiff and was expecting the usual noisy corporate hotel but I was very pleasantly surprised by the Park Plaza. The reception is very nice, with super efficient staff who are happy to help with any question one may have. It is spacious with nice comfy sofa,s and a peaceful atmosphere. There are lifts to all floors. The...

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Thank Elaine B
Porth, United Kingdom
Reviewed 28 August 2015 via mobile

Booked this for my partner for a birthday surprise booked the most upgraded room online and was very disappointed with what we got! Suite? This was no suite shower was dirty, shower broke, sofa was hiding a massive hole In the carpet robes were falling apart they were so used!!! Room didn't feel fresh, a lot of dust in places,...

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Thank scarlett1308
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent stay with us. Firstly I would like to apologise for the cleanliness of your room, I am genuinely shocked that you had the misfortune of encountering such a problem. Please be assured that your comments have been passed on to our Housekeeping Manager to ensure all rooms are up to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Laguna Kitchen & Bar
Laguna Kitchen & Bar
Cuisines: European, British, Welsh
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Winner of the AA Hotel of the Year award for Wales and located in the heart of the city centre, The Park Plaza Cardiff oozes luxury and sophistication. The 4-star deluxe Park Plaza Cardiff is situated on Greyfriars Road, within easy reach of some of Cardiff's most historic and impressive sites including Cardiff Castle, the Millennium Stadium and all main shopping areas including St Davids Centre. Park Plaza Cardiff offers 129 state-of-the-art guestrooms - including superior & executive rooms and suites - each boasting a specially designed range of sumptuous fabrics and furniture. The hotel's Laguna Restaurant and Bar offers a fresh and original mix of local and international flavours and is previous winner of South Wales Restaurant of the Year. Contemporary conference facilities at Park Plaza Cardiff include 9 meeting rooms plus 1 large function room, all air-conditioned and offering high specification audiovisual and technical equipment. All conference rooms, guestrooms and public areas benefit from complimentary high-speed wireless Internet. Park Plaza Cardiff boasts a state-of-the-art health club within the hotel. The brand new Laguna Health & Spa comprises full gymnasium, 20 metre chlorine-free indoor swimming pool, Jacuzzi, steam room, studio and 8 massage & treatment rooms. ... more   less 

Additional Information about Park Plaza Cardiff

Address: Park View Greyfriars Road, Cardiff CF10 3AL, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: RM431 - RM1,180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Cardiff 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Park Plaza Cardiff Hotel Cardiff
Cardiff Park Plaza
Park Plaza Cardiff Wales
Hotel Style:
#1 Spa Hotel in Cardiff
#2 Luxury Hotel in Cardiff
#3 Business Hotel in Cardiff
#4 Romantic Hotel in Cardiff
#11 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza Cardiff staff and other travellers.
16 questions
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Questions? Get answers from Park Plaza Cardiff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the main road side of the building.”
Claverley2015, 21 Apr 2017 | Read review
“Please ask for the rooms facing the clubs and bars (so the quiet rooms are left for me at the back!)”
Zorg2000, 14 Apr 2017 | Read review
“Don't choose one that is wall to wall with the night club next door”
424robertad, 11 Apr 2017 | Read review
“Anywhere away from wedding receptions and parties, otherwise you'll get no sleep. All rooms overheated ...”
lovestotrvel, 9 Apr 2017 | Read review
“Ask for a room away from the street in front of the hotel entrance. Get's noisy.”
TimWoffenden, 4 Apr 2017 | Read review
5 of 5