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Innkeeper's Lodge, Cardiff

229 reviews
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Traveller (20)
Room & Suite (12)
Dining (4)
Overview
  • Excellent31%
  • Very good37%
  • Average16%
  • Poor10%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Bar/Lounge
Air Conditioning
4.0 Star Hotel
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (229)Write a Review
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All reviewscontinental breakfastcity centreoff street parkingcathedral roadswalec stadiumno liftbute parka small car parkset us up for the daygood sizefamily roomsecure parkinglocation is idealb and bstaff were welcomingshort walkstayed for two nights
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1 - 5 of 219 reviews
Reviewed 5 December 2017 via mobile

We stayed here for two nights on a shopping trip to Cardiff. It's advertised as a budget hotel, we paid £30 per person, per night. We were checked in by helpful and friendly staff. The room was fairly big and clean with a large bathroom...More

Thank Martin H
Response from General Manager A, Manager at Innkeeper's Lodge, CardiffResponded 11 December 2017

Hello Martin H, thank you; we appreciate your feedback! We really appreciate your positive review and hope that you return to Cardiff and stay with us again in the future! Thank you again for taking the time to write us a review. Kind regards Kate...More

Reviewed 30 November 2017

We have just spent two nights at this hotel and it was a very positive experience. This is a rambling old building and the passages were a bit tired. However we were really impressed with our bedroom which had modern decor and was spotlessly clean...More

Thank barngatebill123
Reviewed 29 October 2017 via mobile

Really dissapointed with my stay here. The room was dirty, stained bed linen, The whole place was boiling to the point of suffocation, they advertise they are a Real Ale Pub but only had one poor choice. They advertise Breakfast free but it's not, you...More

Thank Amanda D
Response from General Manager A, Manager at Innkeeper's Lodge, CardiffResponded 20 November 2017

Amanda We regret to hear that you had this experience with us.We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 442920343443. Kind regards Kate

Reviewed 27 October 2017

not the best place to stay. Above a pub, slightly dated decor and grotty wallpaper, but the parking was secure Breakfast in the pub was minimal, boring and not much fresh food. Good central location, staff moderately helpful, entrance difficult to find

Thank Katharine54
Response from General Manager A, Manager at Innkeeper's Lodge, CardiffResponded 20 November 2017

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for your feedback

Reviewed 25 October 2017 via mobile

Stayed for 1 night, never again room was warm though breakfast all packed up by 9.30.am on the dot ( our fault times displayed ) advertised free on website but you have to pay for it also rooms dirty blood and stains on beddingMore

Thank Huw N
Response from General Manager A, Manager at Innkeeper's Lodge, CardiffResponded 26 October 2017

Huw N, thank you for taking the time to leave us feedback about your experience with us. It is disappointing for us to hear that your experience was anything less than great. Unfortunately we were not made aware of you issues with bedding. Obviously had...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$72 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Cardiff
#20 Romantic Hotel in Cardiff
Room types
Non-Smoking Rooms
Details
Price range
US$72 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Cardiff
#20 Romantic Hotel in Cardiff
Room types
Non-Smoking Rooms
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Traveller (20)
Room & Suite (12)
Dining (4)
Hotel & Grounds (13)
Bathroom (1)
Questions & Answers
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Ben W
23 February 2017|
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Response from Cindy S | Reviewed this property |
The place offers parking which is locked late at night and opens early. I can't remember the times. One of the nights I stayed there, I missed the deadline and just parked on the road!
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Votes
Room Tips
"Just look online, we were lucky to get a family room for 2 people."
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"Great place to eat on site - great atmosphere"
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"if you are over sixty try and book a room on the lower floor"
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"Room 1 is not a good room (especially if the weather is good!)"
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