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Hotel ibis budget Newport

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#11 of 19 Hotels in Newport
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1 room 2 adults 0 children
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Hotel ibis budget Newport
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520 Reviews from our TripAdvisor Community

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Showing 498: English reviews
United Kingdom
Reviewed 5 January 2017 via mobile

For transient workers, people passing through etc, the IBIS Budget (the key is in the name) is great. We stopped off for a night on the way to the ferry and were expecting something a bit ropey based on the TripAdvisor reviews. It was so cheap, we decided to risk it. The rooms are clean, compact and functional. There are...

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Helpful?
Thank eel p
ibisbudgetNewport, Front Office Manager at Hotel ibis budget Newport, responded to this review

Dear TheRamblingFatMan, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Cheltenham, United Kingdom
Reviewed 3 January 2017 via mobile

Stayed here as I needed somewhere cheap to stay while working in Wales. I've stayed in ibis style hotels before so had high expectations. On arrival all looked good and is the same sort of layout for most ibis hotel. The room was very nice and tidy and clean. Now the down fall. The toilet is in a separate room...

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Helpful?
Thank willas00
ibisbudgetNewport, Front Office Manager at Hotel ibis budget Newport, responded to this review

Dear Wilas00, Thank you for taking the time to tell us about your experience at the ibis budget Newport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Ipswich, United Kingdom
Reviewed 13 December 2016

Have stayed here many times, it's clean, tidy and welcoming. I am always arriving late and leaving early so 24hour service is essential. If you book well ahead it also reasonably priced - ideal for me.

Review collected in partnership with Ibis Hotels
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1Thank H786CTrobertf
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review

Dear H786CTrobertf, We very much appreciate your comments regarding your stay at the ibis budget Newport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Newport, United Kingdom
Reviewed 13 December 2016

Review collected in partnership with Accorhotels.com
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Thank C1746EHgaryh
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review

Harrogate, United Kingdom
Reviewed 8 December 2016 via mobile

Hadn't stayed in an ibis Budget hotel before but was pleasantly surprised. Room was clean and functional with own shower and toilet. Bed was comfortable. There was a selection of snacks and drinks available downstairs and all the staff were very helpful and accommodating of me and my dogs. Would definitely book again if I am called to Newport again.

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Helpful?
Thank sophiejwallace
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review

Dear sophiejwallace, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Cornwall, United Kingdom
Reviewed 27 November 2016 via mobile

Me and my boyfriend came to stay at ibis for a couple of nights as we were up here watching a gig. We were welcomed and given our key for the room. Got to the room which was on the forth floor it was basic and clean. There was no kettle but we got one from the recepetion. The first...

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Helpful?
Thank x_Amethyst_x
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Newport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 23 November 2016

Stay here quite often. Go to watch Welsh rugby/football. Very cheap. Good nights sleep. Could save literally £100 by staying here instead of Cardiff. £4 in a taxi from the train station. Thanks very much

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Thank Lisa B
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review

Dear Lisa B, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

England
Reviewed 15 November 2016

We stayed in this hotel because Cardiff was booked out. Just our luck. For a start, £79.00 room only.... Our room overlooked the motorway. You would have thought that in their wisdom Ibis would have recognised that the rooms that overlooked the motorway might be subject to a little bit of road noise. Only to the extent of fitting some...

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Helpful?
Thank mmaid
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review

Dear mmaid, Thank you for taking the time to tell us about your experience at the ibis budget Newport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Greater London, United Kingdom
Reviewed 9 November 2016

When we arrived we were given room 401. On entering the room it was very cold and noisy, we soon found that the window seal was missing leaving a gap all around the window. We complained to the staff and after initially being told they were full, we were after much complaining given an alternative room.

Review collected in partnership with Accorhotels.com
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Thank David W
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review

Dear David W, Thank you for taking the time to tell us about your experience at the ibis budget Newport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Borth, United Kingdom
Reviewed 8 November 2016

used this hotel as a stop over for an early morning flight from Bristol. in fairness only spent 8 hrs here. good windows keep out noise of motorway, beds hard and comfortable, showers in room are spacious and good hot water. a little bemused by the extra £5 paid at reception for no apparent reason that made it £42 a...

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Helpful?
Thank seewlh
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review

Dear seewlh, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available

Additional Information about Hotel ibis budget Newport

Address: 164 Malpas Road, Newport NP20 5PP, Wales (Formerly Etap Hotel)
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: RM138 - RM326 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget Newport 2*
Number of rooms: 103
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Also Known As:
Hotel Ibis Budget Newport Wales
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ibis budget Newport staff and other travellers.
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Questions? Get answers from Hotel ibis budget Newport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double room were perfect”
 of 5 bubbles pontypoolgirl, 12 Feb 2017 | Read review
“we stayed on 2nd floor opposite residential homes, very quiet”
 of 5 bubbles seewlh, 8 Nov 2016 | Read review
“my room at the rear was quiet...on 2nd floor”
 of 5 bubbles Bonio, 27 Sep 2016 | Read review
“Ask for a north wing room further from the motorway?”
  • view of M4 & Newport tunnel entrance from room, feeling close to traffic
  • that's the area which became a puddle - lucky I put my bag by the window
  • basic, but OK
 of 5 bubbles Daf1, 25 Sep 2016 | Read review
“Find a different hotel.”
 of 5 bubbles moorem99, 17 Aug 2016 | Read review
5 of 5