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Hotel ibis budget Newport

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#10 of 19 Hotels in Newport
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1 room 2 adults 0 children
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Hotel ibis budget Newport
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538 Reviews from our TripAdvisor Community

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Showing 515: English reviews
swansea
Reviewed 4 February 2016

hospitable welcome, efficient and friendly employees, fast check in, employees good product knowledge, knowledge of surrounding area and amenities.. clean room, comfortable stay, good parking, easy access, felt safe..and 10 out of 10 good value for money and exceeded our expectation, thank you..

Review collected in partnership with Ibis Hotels
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Helpful?
Thank keph2016
ibisbudgetNewport, Manager at Hotel ibis budget Newport, responded to this review

Dear Keph2016, Thank you so much for your nice comments. I can only start saying how happy and proud I feel after reading your feedback. I am so glad you enjoyed your stay with us!! I will be looking forward to welcoming you very soon. Regards, Adrian Latka Assistant General Manager Ibis Budget Newport

Wickford, United Kingdom
Reviewed 26 January 2016

First of all, this is a budget hotel so I didn't expect too much however there are some issues which I have had which I wouldn't expect, as well as some positives. The room on arrival smelt clean and was clean, however the toilet needed to be flushed! The staff that I spoke to were very friendly and helpful even...

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Helpful?
Thank Alex K
ibisbudgetNewport, Manager at Hotel ibis budget Newport, responded to this review

Dear Alex K, Thank you very much for your honest and constructive review. Your feedback is really valuable for us, and I will be looking to hearing again from you soon. Regards, Adrian Latka Assistant Manager Ibis Budget Newport

PRESTON
Reviewed 22 January 2016

We revisited the hotel after a match in the FA Cup was postponed the week before.Same friendly greeting and the rooms clean and tidy (and very reasonably priced). Even had a pizza cooked by hotel staff in the early hours which was most appreciated.

Review collected in partnership with Accorhotels.com
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1Thank JOHN ALAN W
ibisbudgetNewport, Manager at Hotel ibis budget Newport, responded to this review

Dear John Alan W, Thank you very much for your nice review. It is a great pleasure to see that you have enjoyed your stay with us, at Ibis Budget Newport. I will be looking forward to welcoming you again soon. Kindest regards, Adrian Latka Assistant General Manager Ibis Budget Newport

Wimborne, United Kingdom
Reviewed 21 January 2016

Looking at the low cost of accommodation at this hotel, I was prepared to find some shortcomings. I can honestly say I found none. Good facilities - TV, Wi-Fi,, very clean rooms and bathroom., Downstairs you have service from very friendly staff, a good breakfast buffet from 6 to 10am. Good parking with good security. I was expected noise from...

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Helpful?
1Thank Johnnyfastgun
ibisbudgetNewport, Manager at Hotel ibis budget Newport, responded to this review

Dear Johnnyfastgun, Thank you very much for such a lovely positive review. As a manager, it is always a pleasure to go check our online reviews and find some like yours. Thank you! I will be looking forward to welcoming you back again very soon. Kindest regards, Adrian Latka Assistant General Manager Ibis Budget Newport

Reviewed 21 January 2016

I have now stayed here twice and have loved it both times for the convenience of where this is and the fact that it is basic but very comfortable. Would always stay here if I was in the area again. the staff here are all very friendly and willing to help you. Breakfast is available if you should need this.

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Helpful?
1Thank Michele R
ibisbudgetNewport, Manager at Hotel ibis budget Newport, responded to this review

Dear Michele R, Thank you very much for your warm comments, and for choosing our hotel again. I am very happy to see that you enjoyed your stay in Ibis Budget Newport. I will be looking forward to welcoming you back again soon. Regards, Adrian Latka Assistant General Manager Ibis Budget Newport

Reviewed 11 January 2016

Checked into this hotel and first impression was ok staff not very helpful the only food avalable is cold sandwich or a frozen pizza which took nearly an hour to warm up I thought I've been at work all day a cup of coffee would be nice but not in this room there isn't any the room is small and...

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Helpful?
1Thank Johnny D
ibisbudgetNewport, Manager at Hotel ibis budget Newport, responded to this review

Dear Johnny D, Thank you very much for your honest review. Allow me to apologize, as I can see that your stay did not match your expectations. You can be sure that I am taking good note of all your comments. Regards, Adrian Latka Assistant Manager Ibis Budget Newport

Oxford, United Kingdom
Reviewed 10 January 2016

My boyfriend & I stayed for 2 nights and found it convenient, easy reachable by car or walking from town as its a 20min short walk. The staff were very polite and helpful & the room was clean and had everything we needed. It would have been better with another plug socket or 2 though

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Thank lorriekiwi
ibisbudgetNewport, Manager at Hotel ibis budget Newport, responded to this review

Dear Lorriekiwi, Thank you very much for your nice review. I am very happy to see that you found our hotel suitable for your needs. I will be looking forward to welcoming you again soon. Regards, Adrian Latka Assistant General Manager Ibis Budget Newport

London, United Kingdom
Reviewed 6 January 2016

I stayed for one night with my eight year old daughter. The room lacked basic cleaning hygiene. I could hear vehicles on the motorway while windows shut. The TV in the room wasn't working at all. The toilet seat was fitted in a narrow compartment where it was difficult to sit.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank atifmusajee
ibisbudgetNewport, Manager at Hotel ibis budget Newport, responded to this review

Dear Atifmusajee, First of all, thank you very much for your feedback. I am sorry to see that our product was not up to your expectations, but we hope we will have the opportunity to have you with us again in the future. Regards, Adrian Latka Assistant Manager

London, United Kingdom
Reviewed 5 January 2016

We stayed at the Ibis Budget in Newport during the Rugby World Cup. Our stay was for 2 nights, neither of which was very pleasant. On the first day, after checking in (no problems so far), we went up to the room and were faced with a somewhat unbearable smell coming form the drain in the shower. After complaining, one...

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Helpful?
1Thank LJG85
ibisbudgetNewport, Manager at Hotel ibis budget Newport, responded to this review

Dear LjG85, Thank you for your feedback. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, and please feel free to contact me directly to discuss this further. Regards, Adrian Latka Assistant Manager Ibis BUdget Newport

Wolverhampton, United Kingdom
Reviewed 1 January 2016 via mobile

My expectations were low anyway, the clue is in the name - 'budget', however I had the worst few hours sleep EVER! The hotel is right next to the M4 in a bit of scrap land that literally borders the motorway. My room was extremely noisy as the window was useless at blocking out sound. Noisy people in adjoining rooms...

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1Thank JPB763
ibisbudgetNewport, Manager at Hotel ibis budget Newport, responded to this review

Dear JPB763, Thank you for taking the time to post your review on Tripadvisor. I am sorry that the bedroom has not met with your expectations. I can also assure you the matter is being looked in to and will be dealt with accordingly. Regards, Adrian Latka Assistant Manager Ibis Budget Newport

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available

Additional Information about Hotel ibis budget Newport

Address: 164 Malpas Road, Newport NP20 5PP, Wales (Formerly Etap Hotel)
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: RM150 - RM393 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget Newport 2*
Number of rooms: 103
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Also Known As:
Hotel Ibis Budget Newport Wales
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ibis budget Newport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a nice room, you should probably choose a different hotel”
 of 5 bubbles Semps70, 21 Mar 2017 | Read review
“Our room overlooked the main road and was very quiet probably due to triple glazed windows- I think??”
 of 5 bubbles 472gabriellea, 7 Mar 2017 | Read review
“If you get any choice a room on the top floor is good, nice and quiet.”
 of 5 bubbles Emma_and_Lee_13, 26 Feb 2017 | Read review
“Double room were perfect”
 of 5 bubbles pontypoolgirl, 12 Feb 2017 | Read review
“we stayed on 2nd floor opposite residential homes, very quiet”
 of 5 bubbles seewlh, 8 Nov 2016 | Read review
5 of 5