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Holiday Inn Express Newport

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540 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Newport
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Showing 529: English reviews
Bournemouth, United Kingdom
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 6 October 2015

Well trained welcoming staff, couldn't be more helpful. Room very clean and tidy. Was interested to see that staff here are multi tasked. I saw the reception staff one day working in the breakfast room the next as well as in housekeeping. Overall this hotel is good value for money. Hotel is good for Cardiff, only a short train ride... More 

Helpful?
Thank anothernightaway
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Firstly, I would like to thank you for taking the time to supply us with this wonderful review regarding your stay with us. My colleagues at the Hotel always strive to ensure our guests enjoy their stay and that it is comfortable and stress free. It is lovely to know the Hotel was in an ideal location... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 October 2015 via mobile

Absolutely lovely hotel. Staff were very friendly. Very clean. Breakfast was brilliant with all food nice and fresh. Would definitely stay again if over that area again. Parking was included in the price

Helpful?
Thank Coomber77
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear Coomber77 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kayleigh Nicholls Senior Guest Service Assistant More 

Pontypridd, United Kingdom
Level Contributor
478 reviews
213 hotel reviews
common_n_hotel_reviews_1bd8 405 helpful votes
Reviewed 2 October 2015

It’s a Holiday Inn Express, you should know what to expect. But this is better than most of the convenient hotels for airports etc I’ve used. Just a few hundred metres off junction 28 of the M4 it is well situated. And for a convenient hotel situated between the M4 and A48 there was surprisingly no road noise in the... More 

Helpful?
Thank KS&HC
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear KS&HC, Thank you for taking the time to write such a lovely review on the our hotel. It is with great pride to read that you found the staff to be friendly and efficient during your stay with us It gives me great pleasure to know that our guest are appreciated each and every time and that they are... More 

Gravesend, United Kingdom
Level Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 28 September 2015

I have stayed here on 3 occasions over the years and as always find it great value for money. Check in was very pleasant and the greeting was friendly and inviting. My only criticism is that we were not told at check in (which was late in the afternoon) that they didn't have a chef for evening meals we could... More 

Helpful?
Thank AT6Texan
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to leave us with a review regarding your stay with us. It is lovely to know that you found your stay to be great value for money, pleasant and inviting. Regarding the evening meal we do apologise for not stating this on check in but I am pleased to see that... More 

Cambridge, United Kingdom
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 September 2015

My preferred hotel for the area. The staff are always friendly and helpful, the room clean, the parking free (and secure) and a good selection at breakfast. The pub next door is okay and serves evening meals. Overall great value and service.

Helpful?
Thank Jarvis38
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to leave us with such a lovely review regarding your stay with us. It is wonderful to know that we are your preferred Hotel for the area and that you found the staff to be friendly and helpful. We do hope to see you again in the future should you ever... More 

Tipperary, Ireland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2015 via mobile

We stayed here while on a rugby weekend. The staff were amazing even when under pressure. The rooms were basic as expected for a holiday inn express, very clean, air conditioned and plenty of hot water. BUS NUMBER 30 drops you outside the hotel. Our first day we got a train to newport, then a taxi to the hotel. This... More 

Helpful?
Thank Doreen S
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to supply us with a review it is wonderful to know that you had an enjoyable stay with us on your Rugby weekend. Remaining calm under pressure and giving guests a relaxing and enjoyable experience when they stay with us is at the heart of everything we do. I am glad... More 

Sydney, Australia
Level Contributor
169 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 25 September 2015 via mobile

Stayed here for business, it annoys me that they don't have irons and ironing boards in their rooms. The breakfast was terrible, for hot they had toast, scrambled eggs that couldn't even be classified as eggs and strongly well cooked sausages.

Helpful?
Thank Mat C
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Mat, Thank you for taking the time to review our hotel. It disappoints me to read that you have not fully enjoyed your stay with us. We usually receive excellent feedback from our guests and I am saddened to know that we have failed in your expectations. We are currently under taking major bedroom renovations at the Hotel and... More 

Epsom, United Kingdom
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 September 2015

Solo business traveller. Lots of parking and very easy access to the M4 or Newport. Friendly welcome, clean modern rooms. Staff were more than happy to help me with a couple of queries, made to feel at home. Something for everyone for breakfast. Forget the Dragonfly next door for meals, horrible place.

Helpful?
Thank Mike504170
MissF_11, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, It is wonderful to know that you were made to feel at home during your visit here at Newport. Thank you for taking the time to leave such a lovely review it is truly appreciated and it will be passed on to my colleagues. We do hope to see you again in the future should you ever... More 

York, United Kingdom
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 September 2015

From arrival to our departure three days later the staff were extremely helpful and responsive to our needs. The room was spacious, very comfortable beds and well appointed bathroom. There was a good selection of food for breakfast and meals in the lounge were readily available .

Helpful?
Thank Barrie997
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear Barried997, Thank you so much for your review of our Hotel. I am pleased to hear you enjoyed your recent stay with us. A positive guest experience is something we take great pride in here at the Hotel, so we value your feedback. We hope you will visit us again. Sincerely, Kayleigh Nicholls Senior Guest Service Assistant More 

Oslo, Norway
Level Contributor
114 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 17 September 2015

Not much to add, really. This hotel is just like one would expect, nothing fancy nor trendy, but everything works. Location is by the motorway, so really only suitable if youarrive by car, I'd say. Value was quite good.

Helpful?
Thank egilk
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review your recent stay in our Hotel. I am pleased to hear you enjoyed your stay with us. We always pride ourselves on delivering the best welcome and customer experience to all our guests. It's something our staff takes great pride in, so we value your feedback. We... More 

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Choose the good-value Holiday Inn Express Newport hotel for convenient links to the M4 and Cardiff. Holiday Inn Express Newport is 20 minutes' drive from Cardiff city centre and 30 minutes' from Cardiff International Airport, with plenty of complimentary parking .Our handy location beside Celtic Springs Business Park, 6 miles from Newport town centre, puts local companies on your doorstep. You can check email with free wireless Internet available throughout. Make yourself comfortable on a leather sofa in the bar and chat to friends over a beer. Invite 10-55 people to an event in our 5 naturally lit meeting rooms, all equipped with LCD projectors and wireless Internet. Holiday Inn Express Newport offers a free continental breakfast with selected hot items each morning and under-18s stay for free in our Family rooms. It's just 12 miles to sports events in Cardiff's Millennium Stadium and nights out in Cardiff Bay's lively bars. We are delighted all of our guestrooms have now been refurbished and have a completely new look. We have added in lots of extra features including irons, ironing boards and better hair dryers to make sure that you have even more home comforts when you are away from home. ... more   less 

Additional Information about Holiday Inn Express Newport

Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: RM255 - RM786 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newport 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Holiday Inn Express Newport Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newport staff and other travellers.
19 questions
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Staffordshire, United Kingdom
4 months ago
London, United Kingdom
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London, United Kingdom

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Questions? Get answers from Holiday Inn Express Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 37 is right at the end of the corridor so no one walking past during the night”
 of 5 bubbles Y2658XMemmar, 25 Nov 2016 | Read review
“Higher floors which look over the car park are the quietest”
 of 5 bubbles 38Edward, 10 Nov 2016 | Read review
“We have stayed in different parts of the hotel and found little difference.”
 of 5 bubbles Jocar256, 24 Oct 2016 | Read review
“Choose an even number room which doesn't overlook the road if you want your window open at night”
 of 5 bubbles mikemine, 12 Sep 2016 | Read review
“helpful staff”
  • good bed, good size room
 of 5 bubbles rogerm446, 4 Sep 2016 | Read review
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