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Ibis Swansea

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Ibis Swansea
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700 Reviews from our TripAdvisor Community

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Showing 663: English reviews
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York, United Kingdom
Reviewed 3 days ago NEWvia mobile

Extremely good value for money. Food was good also. Room was spacious, however the heater wasn't great. We were travelling on the bikes and struggled to get our gear dry due to storm Doris. Would stay there again.

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Helpful?
Thank Hayley D
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Hayley D, Thank you for taking the time to give feedback on your recent stay. I am sorry that the heater was not adequate enough. We are currently working towards a full refurbishment on our rooms whereupon the heaters will be replaced with something more efficient, so next time you get caught in a storm then you will be...

Caerphilly, United Kingdom
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank julsinwales
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Swansea, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed at this hotel many times as its location is great, the staff are exceptional, nothing too much trouble.checked in today and was given one of their newly decorated rooms, Wow! It looks and feels amazing, little extra touches such as iron and board in your room, TV on the wall.. Etc.. I could go on and on, this hotel...

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Helpful?
Thank whelanangela08
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Whelanangela08, WOW thank you, I am so happy that you like our new room and cannot wait for the bathroom to be done and then you can sample both. It is so good to get feedback on a new project and I will be so happy when all the rooms will be completed. It will take time but as...

Lytham Lancashire
Reviewed 1 week ago via mobile

I've just got back from a 4 day stay at this excellent hotel. I stayed on the second floor and the room was very clean and well equipped with a wet room. This was the weekend of the big game between Wales and England so the hotel was very busy but I had no problem getting a good nights rest....

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Helpful?
Thank Julia R
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Julia We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Swansea, United Kingdom
Reviewed 1 week ago

Very friendly staff, clean room and ensuite.. Even though our room was on the busy road side of the hotel we didn't hear the traffic.. Great value for money.. Good location to the city centre.. Breakfast was fresh and hot.. Good variety of tea and coffee..

Review collected in partnership with Accorhotels.com
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Helpful?
Thank gaynorg362
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Gaynor, Thank you for your kind review of our hotel, we very much appreciate it and are pleased that you enjoyed your stay with us. Have a great weekend and we hope to meet you again. Kind regards.

Salisbury, United Kingdom
Reviewed 4 weeks ago

Ideal position for the town and Coastal areas. Also ideal for the football stadium. Clean and comfortable hotel with very friendly and helpful staff. Nice rooms with comfortable bed and t/coffee facilities. I alway go for room overlooking car park, as other rooms face main road which can be fairly busy and noisy.

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Helpful?
Thank aljay6uk
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Aljay, Thank you for taking valuable time to give us feedback on your recent stay with us. We are pleased to hear that you enjoyed your stay with us and hope that you will visit again. Have a nice weekend. Best wishes.

Cardiff, United Kingdom
Reviewed 4 weeks ago

I'd read a few negative reviews and was a bit concerned, but found it to be fine. The rooms are the usual size, but clean and bright. The bathroom was also clean, but showing a few signs of wear, especially the floor where a few tiles were cracked. They offered food options, but I only stayed for breakfast. This was...

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Helpful?
Thank CardiffMaddie
IbisSwansea, Front Office Manager at Ibis Swansea, responded to this review

Dear Guest, Thank you for taking the time to comment on your recent stay with us. It is always nice to received feedback. We are currently in the design stages of new bathrooms which will certainly address the signs of aging. We hope that you will visit us again in the future and thank you once again.

Reviewed 18 January 2017 via mobile

All staff are friendly and very pleasant. Stayed in Swansea at a different hotel before this one but without a doubt will be staying at the ibis again as this was by far the better hotel. Accommodation was clean and tidy and very comfortable, we had a meal in the evening which too was lovely we couldn't fault the ibis...

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Helpful?
Thank Glen H
IbisSwansea, Front Office Manager at Ibis Swansea, responded to this review

Dear Glen H We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 16 January 2017 via mobile

Pretty much my whole visit. Booked on booking.com all good and we'll. Also looked on the ibis website and looked fine. Restaurant for dinner, WiFi etc. I travelled 6 hours to Swansea and checked in no problem. Go downstairs about 6:30pm for my dinner to be told the kitchen is shut due to a "yearly deep clean". At no point...

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Helpful?
Thank Aaron H
IbisSwansea, Front Office Manager at Ibis Swansea, responded to this review

Dear Aaron H Thank you for taking the time to tell us about your experience at the ibis Swansea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Wolverhampton, United Kingdom
Reviewed 15 January 2017

Stayed at Ibis for 2 nights to attend our sons graduation. Staff always friendly and pleasant. Lounge bar area comfortable with pool table. Rooms standard Ibis really clean and bright. This is our 4th time at hotel over the last 3 years and always the same level of service.

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Helpful?
Thank annawatson01
IbisSwansea, Front Office Manager at Ibis Swansea, responded to this review

Dear Anna Watson We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Ibis Swansea Bay hotel, featuring 99 modern rooms, a restaurant and a bar, is ideally situated in the heart of the SA1 waterfront development. The hotel is just five minutes from centre of the city of Swansea and its cafe and bar district, a ten to fifteen minutes drive to tourist attractions such as the Dylan Thomas Centre, the Grand Theatre, the National Maritime Museum as well as Gower Peninsula and its award winning beaches. Free car parking is available to hotel guests. ... more   less 

Additional Information about Ibis Swansea

Address: / a 483 Fabian Way, Swansea SA1 8LD, Wales (Formerly Ramada Encore Swansea Bay)
Region: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Price Range: RM187 - RM378 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Swansea 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Ibis Swansea Hotel Swansea
Ibis Swansea Wales
Hotel Style:
#1 Best Value Hotel in Swansea
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Swansea staff and other travellers.
6 questions
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6 months ago
wales
8 months ago
london

See all questions (6)

Questions? Get answers from Ibis Swansea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking car park--Not front of hotel”
 of 5 bubbles aljay6uk, 31 Jan 2017 | Read review
“front rooms are on a busy road, so if a light sleeper take earplugs”
 of 5 bubbles pauljF8156PN, 4 Jan 2017 | Read review
“Although dog friendly, bed all linen is white so beware if dog is the type that jumps on beds (mine isn't). Sensible wood floor.”
 of 5 bubbles ConnieD622, 12 Oct 2016 | Read review
“if you like it quiet, ask for a room away from the main dual carriageway.”
 of 5 bubbles 32bn, 5 Oct 2016 | Read review
“Quieter generally on the Car Park side as the dual carriageway runs the other side.”
 of 5 bubbles dronid, 27 Sep 2016 | Read review
5 of 5