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City Hotel

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#7 of 11 Hotels in Derry
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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City Hotel
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1,911 Reviews from our TripAdvisor Community

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Showing 1,866: English reviews
Glasgow, United Kingdom
Reviewed 28 April 2015

Spent a coup-le of night here recently having been at the Hilton Belfast the previous two nights . Big contrast ! the staff at his hotel left Hilton for dead in terms of their helpfulness , manners and general demeanour . The rooms are super large and the hotel is well located in the city . Recommended for families

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Helpful?
1Thank 320man
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear 320man Thank you for your review, we also believe our staff are our greatest asset, thank you for taking the time to pass on your kind words, we hope to see you again soon. Yours sincerely Conor Friel Guest Relations Manager

london
Reviewed 26 April 2015

Thgptayedin city hotel Derry over St Patrick's day and boy was it busy - its a super place to be in Derry if you like the bedlam and the craic that is St Patrick's in this city. The hotel did everything to make us welcome and I could see how lesser hotels would have let the personal touch Slip at...

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1Thank 1shamrock
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear 1shamrock Thank you for your review, and for choosing to stay with us over St Patricks, we too believe our friendly staff are what sets us apart, thank you for the kind words, we hope to see you again soon. Yours sincerely Conor Friel Guest Relations Manager

Reviewed 25 April 2015 via mobile

We are so happy we chose the City Hotel Derry for our stay in Derry/Londonderry. There's a handy little underground car park, and very friendly reception staff. The location cannot be beat for sightseeing options in Derry/Londonderry. A nice touch was an oscillating fan provided in the room--the first and only one we saw during our two weeks in Ireland...

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3Thank Iowansaroundtheworld
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Iowansaroundtheworld Thank you for your review, and for taking the time to post “Excellent location and friendly staff”, we thank you and hope you get a chance to return some time soon. Yours sincerely Conor Friel Guest Relations Manager

Birmingham, United Kingdom
Reviewed 25 April 2015

The City Hotel is in a great location, close to the Peace Bridge, the Guildhall, the Strand Road and the city walls. It's busy gets a lot of business and convention customers, but staff were friendly and helpful. We were a little disappointed that the hotel had stopped serving bar food at the time we arrived, as we were not...

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Helpful?
Thank Margaret F
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Margaret F Thank you for your review, we are pleased you enjoyed the location and the hotel, we have taken all your comments on board and will discuss with our team. We hope to welcome you back soon Yours sincerely Conor Friel Guest Relations Manager

Liverpool, United Kingdom
Reviewed 23 April 2015

The room was lovely very comfortable with great views of the peace bridge and river (see photo), all the staff were friendly and helpful especially the doorman who never stops and can't do enough for the guests. The hotel is very handy for all the local places to visit, shops and Restaurants. We had a great time and would highly...

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Thank Kenny H
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Kenny H Thank you for your review, we are delighted you had an enjoyable stay and that the location and doorman impressed, we do hope we have won your future business and look forward to serving you again in the future. Yours sincerely Conor Friel Guest Relations Manager

Southend-on-sea, United Kingdom
Reviewed 22 April 2015

Have stayed here many times and in general have been satisfied. This time however our room did not have a view of the town/ river and consequently the grim outlook over air conditioning units and directly into other rooms made us notice just how gloomy the interior lighting was! I found it Impossible to apply makeup correctly and my husband...

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Helpful?
Thank Donna M
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Donna M Thank you for your review, and your continued business, we did indeed fit energy saving lighting and have since realised it didn't suit guest needs so we are replacing with a brighter energy saving option and are nearly complete with the upgrade, we do hope this hasn't deterred you in any way and look forward to welcoming...

Derry, United Kingdom
Reviewed 20 April 2015

We went for evening meal which was great, but we returned to have dome bar vood in foyer and we were not disapointed. Great value great atmosphere, great place to catch up with friends chill and watch the world go by.

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Thank celtictiger_7
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear celtictiger_7 Thank you for your review, we are pleased you enjoyed our “Great atmosphere” and thank you for taking the time to share your experience. Yours sincerely Conor Friel Guest relations manager

Reviewed 20 April 2015 via mobile

Just had a lovely stay in the city hotel we stayed in the junior suite on 6th floor we booked this with dinner room was lovely great views and very comfortable the hotel also had a box of choclates in the room very nice touch we had a four course dinner which was very nice. Carla looked after us in...

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Thank leeann12
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear leeann12 Thank you for your review, and for choosing to spend a birthday weekend with us, I'll pass you comments on to Carla for looking after you so well, we hope you come again soon. Yours sincerely Conor Friel Guest relations manager

Belfast, United Kingdom
Reviewed 19 April 2015

We were greeted by a very friendly and helpful receptionist, who went beyond her remit to be helpful and informative. Recommending restaurants and things to do. She did eventually book a restaurant for us.

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Thank 341mandygordon
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear 341mandygordon Thank you for your review, we are pleased you experienced our "Warm and friendly welcome” and hope you can make a return visit soon. Thank you for posting Yours sincerely Conor Friel Guest relations manager

N. Ireland
Reviewed 18 April 2015

We have just returned from the City hotel after a one night escape; wish it could have been longer. I was in Derry for work and combined this with an overnight. I'm so glad I did! We booked a great dinner bed and breakfast package for £99 and honestly it was the best singular deal we've ever booked. The room...

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Helpful?
Thank Stuartyboy
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Stuartyboy Thank you for your review, and all your kind works we are pleased to be of service, please be on the lookout for any future offers so that you may return and stay longer next time. Yours sincerely Conor Friel Guest relations manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 

Additional Information about City Hotel

Address: Queens Quay, Derry BT48 7AS, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Price Range: RM298 - RM680 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Hotel 4*
Number of rooms: 158
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Also Known As:
City Hotel Derry, Northern Ireland
Hotel Style:
#1 Green Hotel in Derry
#6 Luxury Hotel in Derry
#6 Business Hotel in Derry
#6 Romantic Hotel in Derry
#7 Family Hotel in Derry
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Questions & Answers

Here's what travellers have asked, with answers from City Hotel staff and other travellers.
17 questions
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See all questions (17)

Questions? Get answers from City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor”
 of 5 bubbles rosemary663, 27 Feb 2017 | Read review
“7th floor and a view of the river would be great.”
 of 5 bubbles V7327SXcatherineb, 20 Feb 2017 | Read review
“Ask to overlook river.”
 of 5 bubbles janetlopes2005, 5 Feb 2017 | Read review
“Staff will help you choose your room if you wish”
 of 5 bubbles maryrose42, 28 Jan 2017 | Read review
“view of the river”
 of 5 bubbles michaelQ1682UD, 25 Jan 2017 | Read review
5 of 5