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DoubleTree by Hilton Aberdeen City Centre

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DoubleTree by Hilton Aberdeen City Centre
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1,303 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Aberdeen City Centre
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Showing 1,243: English reviews
morayshire
Reviewed 14 December 2015 via mobile

I am so sad to have to write this Review.I recently had a stay at this same Hotel in August 2015 and I could not fault anything.I gave a 5+ Review on 8th August.I do not understand the drastic change since then.My stay was a 3 night weekend Flash Sale,Friday 9th October-Monday 12th October.I came home Sunday 11th October totally...

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1Thank maceves
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear maceves Thank you for your feedback following your recent stay with us in October. I understand that you have been in contact with Hilton Guest Assistance regarding this, and things have been resolved to your satisfaction. We did show you several rooms in the Platinum Club on your arrival, and it was actually our Front Office Manager who showed...

Glasgow, United Kingdom
Reviewed 13 December 2015 via mobile

My wife and I stayed here on the 12 of Dec 2015 .i booked a platinum room for us which was very large and clean . The bed was massive and very comfortable. We had a great view from our room which looked onto the beach boulevard and out to sea ( room number 507 ) . The hotel was...

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Thank wes4ty
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear wes4ty Thank you for taking the time to review your recent stay at the DoubleTree by Hilton, Aberdeen City Centre. It was a pleasure to hear that you had a great stay and enjoyed the view from your Platinum room of the sea. I am sorry to hear that you were woken up by our housekeeping staff and I...

Spalding, United Kingdom
Reviewed 12 December 2015

Stayed here for one night. Staff were very helpful, polite and welcoming. The Foyer and bar area is clean but probably needs a little updating. We had a few drinks in the bar and a bar meal. All were fairly priced and the food was lovely. If I had to be picky I would say the bar man could have...

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Thank Emma L
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Emma L Thank you for taking the time to review your recent short break at the DoubleTree by Hilton, Aberdeen City Centre. We are pleased to hear that you had a pleasant stay with us. Guest feedback is important us and we use this to improve the service we provide our guests and we do appreciate your comments. We...

Glasgow, United Kingdom
Reviewed 12 December 2015

I am trying to be positive here, as I really quite like this hotel but it lets itself down with some basic. it is a good quality hotel that looks and feels as you expect from the brand, the staff are pleasant and presentable and helpful. The rooms are a decent size and the level of equipment and facilties in...

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Thank Nic B
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Nic B Thank you for taking time out and posting feedback about your experience at DoubleTree by Hilton, Aberdeen City Centre on TripAdvisor. It’s great to hear that you found the hotel nice and felt it was value for money. We have taken on board your feedback and do appreciate you taking the time to comment and will make...

Blandford Forum, United Kingdom
Reviewed 8 December 2015

I opened the door to my room to a strong smell of fish. I complained, but the lady on reception immediate reaction was to state how busy they were. I presume this was to prevent me asking for a room change. They sprayed air freshener, but it didn't solve it. My coffee supplies had not been restocked. When I complained...

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Thank Ian H
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Ian H Thank you for taking the time to review you recent business stay at DoubleTree by Hilton, Aberdeen City Centre. We are disappointed to hear about your stay and I apologise if we let you down. We take all feedback very seriously and constructively and use this feedback to improve our standards and services. I am sorry for...

Reviewed 4 December 2015 via mobile

What a great hotel to stay at. Granted the rooms are a little outdated and the hotel itself is a blast into the 90's. The staff are amazing, so friendly, attentive and all so happy to be working there. Everyone from the shuttle driver, evening reception team, bar staff and breakfast staff, a lady (Mercedes I think). One does not...

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Thank scott2402
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear scott2402 Thank you very much for taking the time to write a review of your stay at the hotel – I am so happy to hear that you enjoyed your stay and that the staff were so friendly and warm, I will be sure to share your feedback with them, especially Mercedes, whom you give a special mention to....

Dundee, United Kingdom
Reviewed 2 December 2015

Hotel staff were excellent Room was great and they even upgraded us, thank you. Good location, was able to walk to city centre. Breakfast was very good, there was a choice of eggs made to your specification.

Review collected in partnership with DoubleTree by Hilton
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Thank jackietaylor2014
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Jackietaylor2014 Thank you for giving us your feedback and comments. I am delighted that you had an excellent stay at the DoubleTree by Hilton, Aberdeen City Centre and I have shared your feedback with the whole team, who are delighted to hear that. I do hope that we can be of service to you in the future. Kind regards...

Newcastle upon Tyne, United Kingdom
Reviewed 30 November 2015

My stay here immediately followed a stay at the Hilton in Glasgow and the comparison was dramatic. This is a tired and dated looking hotel although does have the benefit of a large car park. My room was one of the smallest that I have stayed in for quite some time, fortunately I don't have a cat, as I would...

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Thank usa12354
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear usa12354 Thank you for taking the time to share your experience on TripAdvisor following your recent stay. I am disappointed to hear that we did not live up to your expectations and I apologise if we let you down on this occasion. I very much hope that should you return to Aberdeen you will consider the hotel again and...

Nottingham, England, United Kingdom
Reviewed 30 November 2015

Easy to find, parking good. Offered a cookie on arrival, maybe cute if you're 12, but a tiresome waste of time after a long day when you need a shower and sleep. If I want cookies I'll buy them. Check in reasonably fast despite having to return to get a room key that opened the room door. On entering the...

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Thank Blueman R
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Blueman R Thank you for taking the time to write a review following your recent business stay at DoubleTree by Hilton, Aberdeen City Centre. I am sorry to hear that you encountered some issues during your but I am pleased to hear that we were able to sort them out for you. I am happy to read that you...

Norwich, United Kingdom
Reviewed 29 November 2015

I stay at hotels in over 40 locations around Europe for my job, and apart from the good breakfast this hotel is way down the list. Tired worn out decor and furniture. Depressing rooms overlooking the Laundry bins. Uncalled for 3:30 wake up call -TWICE! (when they have my taxi-pick up time at reception). Glacial internet (take your letter writing...

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Helpful?
Thank MrAtheHun
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Mr AtheHun Thank you for reviewing your recent stay, we appreciate you taking the time to share your experience. We are disappointed to hear that we have not been able to live up to your expectations and I apologise for all the issues you encountered. We have taken on board your comments and will make the necessary improvements. Your...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about DoubleTree by Hilton Aberdeen City Centre

Address: Beach Boulevard, Aberdeen AB24 5EF, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: RM276 - RM541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Aberdeen City Centre 4*
Number of rooms: 168
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Also Known As:
Doubletree By Hilton Aberdeen City Centre Hotel Aberdeen
Doubletree Aberdeen City Centre
Hilton International Aberdeen
Patio Hotel Aberdeen
Aberdeen Hotel Patio
DoubleTree By Hilton Aberdeen City Centre Scotland
Hotel Style:
#16 Luxury Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Aberdeen City Centre staff and other travellers.
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Leeds, United Kingdom
Hastings, United Kingdom

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Questions? Get answers from DoubleTree by Hilton Aberdeen City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a hot water bottle”
InvernessKidds, 5 Apr 2017 | Read review
“Rooms in the Platinum Building are fantastic, the Duplex and Junior suites are amazing”
136nileshkumarm, 5 Mar 2017 | Read review
“A free upgrade and discount to room rate was given as I had joined the free Hilton "club"”
Shly-54, 21 Feb 2017 | Read review
“Great central location”
cairntoul, 5 Feb 2017 | Read review
“The views from most rooms in the platinum club are lovely. Ask for a sea view.”
Yvonne003, 3 Feb 2017 | Read review
5 of 5