Two nights in a clean we’ll kept hotel. It is that good I have booked two more nights in January. The staff could not be more helpful and got on so good with a member of the restaurant staff. The room was clean that much...More
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Spent 2 nights here. Food Bar and restaurant are okay but bedrooms and halls are run down and shabby. Won't be staying again I'm afraid. With the new Exhibition centre underway I can't see them spending money on updating the decor and sorting out the...More
Dear John T, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our room condition, decor and hallways. Reviews like yours are very valuable as they...More
As the hotel is currently undergoing renovations, I am making allowances! Only one receptionist on when we checked in, and she was speaking to a customer on the phone for about 10 minutes while we waited, and a queue formed. Not her fault, as other...More
Thank you for your review, please accept my apologies for the delay you experienced on check . I have also noted your comments regarding breakfast and have spoken to the staff concerned. Kind Regards Gavin Tannock General Manager
Have stayed here many times this year for business purposes and I really have no complaints whatsoever. The confusing thing is, the Holiday Inn express next door always seems to be more expensive, even taking into account that breakfast is included there. The staff at...More
Thank you for your kind review about the hotel and staff, the hotel prices do vary according to demand so sometimes there can be a difference between the two hotels. We look forward to seeing you again soon. Gavin Tannock General Manager
No conference meant hotel was quiet and cheap room rate available. Free parking. Usual HI rooms but food very good although menu rather limited. Bar adjoins dining/breakfast area with good service. Some smoking rooms!!!!
Dear Guest Thank you for your review, I am glad you enjoyed your stay and smoking room. Kind Regards Gavin Tannock General Manager
"Smoking rooms are on top floor 5 and a smokey smell is evident in non-smoking rooms on that corridor."