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The hotel was easy to find although I'm not sure the difference between Holiday Inn and Holiday Inn Express. They are next door to each other. We parked in the Express car park as the Holiday Inn car park was full. The room was ok,...More
1 Thank Vicky L
Response from IHGService, Guest Relations Manager at Holiday Inn Aberdeen - Exhibition CentreResponded 25 November 2017
Hello Vicky L,
Thank you for the honest feedback! We're thrilled to know that your stay went well, thanks to our professional staff. I'm sorry to hear that you were disappointed with the set up of the in-room sockets. If there are any future renovations...More
My stay was worse than my last stay in this hotel.
There where numerous issues. The bed mattress had a dip in the middle. The pillows where uncomfortable. The shower leaked water all over the floor. The toilet handle was loose and the toilet didn't...More
Response from IHGService, Guest Relations Manager at Holiday Inn Aberdeen - Exhibition CentreResponded 13 October 2017
Thank you for choosing the Holiday Inn Aberdeen - Exhibition Centre, the UK for your lodging needs. I am pleased to see a post from one of our valued guest. I am sorry for the overall dismay regarding the bed and pillow condition...More
Two nights in a clean we’ll kept hotel. It is that good I have booked two more nights in January. The staff could not be more helpful and got on so good with a member of the restaurant staff.
The room was clean that much...More
Spent 2 nights here. Food Bar and restaurant are okay but bedrooms and halls are run down and shabby. Won't be staying again I'm afraid. With the new Exhibition centre underway I can't see them spending money on updating the decor and sorting out the...More
Thank John T
Response from IHGService, Guest Relations Manager at Holiday Inn Aberdeen - Exhibition CentreResponded 8 October 2017
Dear John T,
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our room condition, decor and hallways. Reviews like yours are very valuable as they...More
As the hotel is currently undergoing renovations, I am making allowances!
Only one receptionist on when we checked in, and she was speaking to a customer on the phone for about 10 minutes while we waited, and a queue formed. Not her fault, as other...More
Response from Nikki H, General Manager at Holiday Inn Aberdeen - Exhibition CentreResponded 23 August 2017
Thank you for your review, please accept my apologies for the delay you experienced on check . I have also noted your comments regarding breakfast and have spoken to the staff concerned.
Response from Margret43 | Property representative |
The hotel has both smoking and non-smoking rooms so it will depend on what kind of room you have booked. If you wish to change this, depending on the availability that we have you can call the hotel on 01224 706... More
The hotel has both smoking and non-smoking rooms so it will depend on what kind of room you have booked. If you wish to change this, depending on the availability that we have you can call the hotel on 01224 706 878 and speak to the girls on reception.
Hope this has helped.