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Mercure Aberdeen Ardoe House Hotel and Spa

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Mercure Aberdeen Ardoe House Hotel and Spa
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755 Reviews from our TripAdvisor Community

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Showing 693: English reviews
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Reviewed yesterday NEWvia mobile

Hotel in nice area, and well decorated. Room tidy and with good amenities including decent fridge. Food was nice in restaurant but room was too warm. Breakfast was a large spread in light room. Spa was nice although small

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Helpful?
Thank Heather T
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

This is the second time we have stayed at Ardoe and it was the same excellent standard we experienced at the end of last year. Staying in a Privilege room, it is definitely worth the extra cost. The room had been cleaned to a very high standard, very commendable. We decided to dine in the in-house restaurant, but if you...

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Helpful?
Thank MishRJ
About Hotel's Favourite Review
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to write back to us regarding your recent stay with us here at Ardoe. I am absolutely delighted to note that you had an enjoyable stay with us and the team looked after you well. I will be sure to pass on your comments to Ryan as well as the rest of...

Spain
Reviewed 4 days ago NEWvia mobile

One of the best hotels in Aberdeen the staff attentive and very professional the food in the restaurant is of the highest standard and location of the hotel in countryside is a lovely location the staff are very friendly

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Thank Bat M
Bathgate, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for just one night with my husband . We were very impressed, the service was outstanding and food was delicious. The only reason why we haven't given it a 5 star is because of minor things like not having a room with a bath which we really wanted . Also the prices for a drink at the bar...

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Helpful?
Thank storphy06
Glenrothes, Scotland, United Kingdom
Reviewed 2 weeks ago via mobile

I have stayed at this hotel a few times in recent years (think it was owned by a different company) and always enjoyed up until now, booked on dbb as a surprise for my husbands birthday, couldnt get spa treatments was told these had to be booked at least 4 weeks before. Arrived to our privilege room, didn't have the...

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Helpful?
1Thank Emma H
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Good Afternoon Emma, Thank you for taking the time to write back to us regarding your recent experience with us here at Ardoe. Please allow me to express my sincere apologies for the inconvenience caused. I have contacted you directly to discuss this matter further. Kind Regards, Aamir Mir Ops Manager

Reviewed 2 weeks ago

Unfortunately staying at the hotel did not get off to the best of starts. Initially advertised at £65 yet due payment process charged £69. I made the receptionist aware of this and said that we were happy to pay the extra £4 because we thought this was a lovely hotel. She just shrugged her shoulders, mumbled about it being the...

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1Thank James D
Oxton, United Kingdom
Reviewed 2 weeks ago via mobile

We couldn't have picked a worse day (or could we?) Torrential rain in the Granite City does not make for an uplifting experience and nor did it show the University in its best (albeit possibly typical) light. We checked into the hotel late in the afternoon and were disappointed to find there were no tables in the restaurant until after...

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Thank Lindsay S
Reviewed 3 weeks ago

Booked 2 nights to relax without children and stress, turned in to a disaster from start to finish. On arrival the receptionist failed to inform us of timing of breakfast & where we would need to go, spa facilities etc.. We asked about booking for dinner and said they could only offer us 9:15pm in the main restaurant but you...

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Thank Elaine R
Belfast
Reviewed 3 weeks ago

Stylish hotel with Spa ajoined - wonder room with one of the biggest beds you'll ever see! Open fires alit in every room of the main hotel. Great food served politely and professionally. Whisky bar on site as well as normal bar. Abit of decadence does the heart, body and mind good

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Helpful?
Thank Lovepitlochry
Canberra, Australia
Reviewed 3 weeks ago

Coming from overseas, my husband and I pre-booked our hotels for our driving holiday of Scotland. I also emailed over a month in advance to book a table in the restaurant and I requested a special dinner menu for my husband who would turn 70 years old on the day we were staying in Ardoe House. No reply to the...

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Helpful?
Thank Mel G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Inspired by the royal residence of Balmoral Castle, a few miles upstream, this 4 Star 19th Century mansion house offering 109 en suite rooms is situated 3 miles outside the city centre of Aberdeen, in 30 acres of countryside. Ideal for shopping, theatres, scenic walks and Balmoral Castle. Meetings suite for up to 500 guests, Blairs Restaurant, Soapies Lounge Bar, pool, jacuzzi, steam room, sauna, tennis courts, fully equipped gym, aerobics studio, state of the art beauty salons and 24hr room service. ... more   less 

Additional Information about Mercure Aberdeen Ardoe House Hotel and Spa

Address: South DEESIDE ROAD, Aberdeen AB12 5YP, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: RM331 - RM801 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Aberdeen Ardoe House Hotel and Spa 4*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and ACCOR so you can book your Mercure Aberdeen Ardoe House Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Ardoe House Hotel And Spa
Mercure Ardoe House Hotel Aberdeen
Mercure Ardoe Hotel Aberdeen
Accor Ardoe Hotel Aberdeen
Ardoe Hotel House
Mercure Aberdeen Ardoe House Hotel And Spa Scotland
Ardoe House Hotel
Hotel Style:
#2 Spa Hotel in Aberdeen
#5 Luxury Hotel in Aberdeen
#12 Family Hotel in Aberdeen
#17 Romantic Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Aberdeen Ardoe House Hotel and Spa staff and other travellers.
29 questions
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Questions? Get answers from Mercure Aberdeen Ardoe House Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book here”
 of 5 bubbles U2887CEjamesd, 10 Mar 2017 | Read review
“Best tip is not to go there”
 of 5 bubbles RonH585, 27 Feb 2017 | Read review
“Remember and ask for a room closer to reception.”
 of 5 bubbles alexadamsa, 14 Feb 2017 | Read review
“standard room, was a comfy bed well docorated and nice big shower and bathroom. Easy control of temperature.”
 of 5 bubbles ObbyandGilly, 8 Jan 2017 | Read review
“I think a room at the front would have a lovely view”
  • Great shower
  • Fabulous space
  • biggest bed ever
 of 5 bubbles cuteangel33, 8 Jan 2017 | Read review
5 of 5