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Macdonald Hotels

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#16 of 63 Hotels in Aberdeen
Certificate of Excellence
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Macdonald Hotels
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629 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Reviewed 1 February 2017

My wife and I were treated by a friend to dinner at the Norwood Hall restaurant on my birthday in January. We were greeted and looked after by friendly staff who were attentive but discreet. The food chosen from the a-la-carte menu was outstanding- from starter to dessert. I even received complimentary chocolates on a nicely "Happy Birthday " decorated...

Thank Ulrike S
Aberdeen, United Kingdom
Reviewed 29 January 2017

My partner and me, often have a spur of the moment weekend away, and we chose this hotel this time, as we've both never been, and delighted we were with our choice. We stayed Friday night and Saturday, on a bed and breakfast deal, with a double room. Our usual rooms we've stayed in, we have had far better, but...

Thank Holly362
Scottish borders
Reviewed 26 January 2017 via mobile

Sorry to leave such a bad review but I stay at 1-2 hotels a week and this place was terrible . Room on ground floor , dated , COLD nosey . I hardly slept . Breakfast was a shambles , everybody seemed to be doing everything but not doing it well . Going to the wrong tables with orders ,...

Thank TheBogle
Reviewed 24 January 2017

What can I say. This staff are wonderful at this hotel, especially Julie, Rachael wedding department and Aimee in the functions department. If it wasn't for Julie I would not have chose Norwood for my wedding. We had an absolutely fantastic time. Everything was perfect and as it should be. We have had nothing but compliments from our guests on...

Thank Rachel M
Aberdeen, United Kingdom
Reviewed 22 January 2017

Lovely old hotel, comfortable beds, nice, spacious, shower with plenty of hot water, excellent food and wonderful staff. I highly recommend it. The hotel is set back from the road in private grounds which are simply lovely and well worth a wander through.

Thank Sheena S
Malvern, United Kingdom
Reviewed 20 January 2017

we had afternoon tea at the hotel (did not stay overnight). the large wood paneled room was nice but the prices were quite shocking. tea pounds for a "cream tea" which is a scone, pancake and biscuits but there is no "tea" included in the "cream tea" and tea/coffee was in addition to the ten pounds! So the bill was...

Thank R1138
Reviewed 20 January 2017

What a great time we had at the Norwood Hall event to bring in the new year. We travelled up from Glasgow trusting in the good Tripadvisor reviews given to the hotel and the weekend exceeded our expectations. The first surprise was the lovely sherry that we could help ourselves to at the reception on checking in. It seemed a...

Thank retiredGlasgow
Glasgow, United Kingdom
Reviewed 16 January 2017 via mobile

This is a very fine hotel situated 10 minutes from Aberdeen city centre. It is surrounded by lovely woodland. The hotel has character and charm and original features and paintings dating back centuries. The hotel has a lot of history and the staff are very knowledgeable. We were really impressed with the warm and friendly welcome from Joanne on reception....

Thank Parky1Glasgow
Edinburgh, United Kingdom
Reviewed 15 January 2017

Was looking for something special but reasonably priced for a relaxing weekend in a building of character. To be fair we got a special rate which made it reasonably priced. Rack rate would put it in the expensive category in my view. From calling to make a reservation to checking out and everything in between the service was excellent. The...

Thank 650malcolmn
Edinburgh, United Kingdom
Reviewed 10 January 2017

We attended a wedding here and stayed overnight. We enjoyed everything. The room was lovely, staff very helpful and friendly and good food including a good range for breakfast. There was a fantastic Christmassy atmosphere in a gorgeous setting - we even saw two deer in the morning!

Thank lesmagsampaul
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Guest Thank you for your kind review. I am delighted to hear you enjoyed all aspects of the wedding celebration. Norwood is a fantastic setting for a wedding, our Pitfodels suite is a very attractive room with lots of natural light. The grounds provide great photo opportunities in addition to the stunning staircase in the old house. Our chefs...

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  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Norwood Hall Hotel was built in 1881 on the site of the 15th Century Pitfodels Castle. This truly magnificent Victorian mansion exudes character and charm, with roaring log fires, sweeping staircases and magnificent interior design. Set in seven acres of secluded gardens and woodlands this four star hotel is the ideal venue to host your wedding,family gathering, business meeting and team away day. Norwood Hall has 73 en-suite bedrooms including junior suites, four poster rooms and superb original house rooms, which include all the luxury and modern facilities of a 4 star hotel, whilst still retaining the history and ambience of days gone by.The new conference centre boasts seven superb conference rooms with state-of-the-art audio visual equipment which, along with the traditional Norwood hospitality and customer service, is guaranteed to make your conference a successful event. ... more   less 

Additional Information about Macdonald Hotels

Address: Garthdee Road, Aberdeen AB15 9FX, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: RM392 - RM839 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Hotels 4*
Number of rooms: 73
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Also Known As:
Norwood Hall Aberdeen
Hotel Norwood Hall
Macdonald Hotels Aberdeen, Scotland
Hotel Style:
#12 Luxury Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Hotels staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure as we didn't get what we asked for”
 of 5 bubbles FrankieSymi, 6 Feb 2017 | Read review
“any room you choose is lovely, seen about 14 rooms and all had all you need”
 of 5 bubbles 517frankry, 5 Feb 2017 | Read review
“Get a room as close to reception as possible because the WiFi in our room was nonexistent.”
 of 5 bubbles SheenaS197, 22 Jan 2017 | Read review
“Front facing room”
 of 5 bubbles retiredGlasgow, 19 Jan 2017 | Read review
“Broughty Ferry and Arbroath are worth a visit. As is the local Local David LLoyd.”
 of 5 bubbles 650malcolmn, 15 Jan 2017 | Read review
5 of 5