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Macdonald Hotels

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#17 of 64 Hotels in Aberdeen
Certificate of Excellence
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Macdonald Hotels
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637 Reviews from our TripAdvisor Community

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Showing 619: English reviews
Thurso, United Kingdom
Reviewed 20 August 2015

given three nights for our Ruby wedding from the family. it was fabulous. the bedroom was spacious and had everything you could wish for. the food was outstanding and the staff were excellent . the hotel is beautiful and has magnificent grounds.

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Helpful?
Thank anne r
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Anne I was very pleased to read your feedback following your 3 night stay with us to celebrate your Ruby Wedding Anniversary. I am glad you found our dining to be outstanding, we put a lot of emphasis on our food both in careful preparation and in the quality of produce used. I have passed on your comments to...

Tayport, United Kingdom
Reviewed 13 August 2015

We stayed here for one night. The room was excellent and very spacious. It had a two seater settee and an armchair. There was a separate shower and bath. The hotel is lovely and old worldly. The staff are all very nice and helpful. We had dinner bed and breakfast. Dinner was excellent. Breakfast was fine. My husband had the...

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1Thank Frances D
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Francis Thank you for taking the time to give such great feedback on your recent stay with us at Norwood Hall. I am pleased that you found the services of our staff to be helpful, we always try hard to offer good hospitality and a genuine friendliness. Dining is major strength of the hotel so it was good to...

Aberdeen, United Kingdom
Reviewed 10 August 2015 via mobile

Although we live in Aberdeen we decided to stay at the Norwood Hall whilst at our nephew's wedding. We were very pleased with our room the food and the breakfast were lovely. The staff were pleasant and helpful. However our stay was spoilt by the checkout procedure. Because I was using a debit card I was asked to pay for...

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3Thank TLJ17021971
Banchory, United Kingdom
Reviewed 9 August 2015

My wife received a gift of afternoon tea at this lovely holel. It was a birthday present from our daughter and family. It was served in the library, a delightful setting and full of character. Lovely views of the gardens outside. The staff were very friendly and really took a pride in their work. Not seen too often nowadays! The...

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Thank HughM523
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

We are very pleased to note that you enjoyed your Birthday treat of Afternnon Tea in our Library. Your kind comments with regards to the high quality of Afternoon Tea served has been passed on to all members of my Food and Beverage Team. Kind Regards, Martin McIlrath Genral Manager

Liverpool, United Kingdom
Reviewed 7 August 2015

Stayed just the one night on business. From start to finish everything was wonderful. The hotel is beautifully maintained and set in manicured gardens making it immediately inviting and relaxing. Check in swift and easy with very professional staff. The hotel exudes calm and comfort everywhere, has some lovely spaces to relax in (like a library) Excellent room, totally quiet....

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1Thank Colin J
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Thank you for posting this great review following your recent stay with us. Your very positive comments on all aspects of the hotel will be passed on to all my team. We hope that you will return again soon to Norwood Hall when next in the Aberdeen area. Kind Regards, Martin McIlrath General Manager

scotland
Reviewed 4 August 2015

i had booked the doubletree hotel thru booking .com,but we were double booked .so they booked us at the norwood hotel instead at the same price,a saving of 67 pounds.we had a lovely meal with attentive service.i would of been quite happy to sit in the library all night instead of going to an engagement party.we are hopefully going to...

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Helpful?
Thank fchristine
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Thank you for taking the time to post a review following your short stay with us. We are pleased that you enjoyed your stay and hopefully next time you will be able to stay for a longer break when next in Aberdeen. Kind Regards, Martin Mcilrath General Manager

Aberdeen, United Kingdom
Reviewed 2 August 2015

Spent a wonderful afternoon at Norwoodhall celebrating my Mums birthday with a lovely afternoon tea. The staff were so friendly and helpful and nothing was too much trouble even though there was a wedding going on at the same time. The library was a wonderful setting with views across the grounds and comfortable chairs and sofas. Will definitely be back!

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Thank fionac414
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

We are very pleased to receive your review following your visit to Norwood Hall for afternoon tea. The Library is the ideal setting for afternoon tea and I will ensure all my Food and Beverage staff are aware of your kind comments. We hope that you will return again soon. Kind Regards, Martin McIlrath General Manager

Dublin, Ireland
Reviewed 2 August 2015 via mobile

We stayed three nights at Norwood Hall. It is a beautiful hotel. The staff are so welcoming and friendly. They display extremely high levels of customer service and professionalism. The attention to detail is outstanding. The rooms are very comfortable. Breakfast has lots of choice. Room service is excellent. Everything about this hotel is brilliant. Return visit? Yes Yes thats...

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Thank Dubslad
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Great to read such a positive review. I will make sure all the relevant members of my team are aware of your comments. We are delighted that you really enjoyed your three night break and look forward to welcoming you back to Norwood Hall Hotel. Kind Regards, Martin McIlrath General Manager

Aberdeen, United Kingdom
Reviewed 1 August 2015

We have just celebrated our daughter Dani's and son inlaw Mark's wedding at Norwood Hall and we had a fantastic time.From the moment we went to look at Norwood as a potential venue,Jill was great.She guided us through the wedding pros and cons which she was so knowledgeable about and always made the process feel so easy. The night before...

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Helpful?
Thank Catherine M
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

I was very pleased to read your very postive comments following your daughters Wedding Reception. We know there is a lot of time spent on the planning and organizing before the big day and it is very satisfying for myself and the team to see the day go according to plan. I have insured that both Alan, my Banqueting Manager...

Tullibody
Reviewed 30 July 2015

Hotel is beautiful ,staff are really helpful nothing too much bother for them .stayed her for DBB dinner . The room we stayed in was outstanding . Food was great , good choice on menu for dinner .Breakfast had a good choice available , continental style buffet also a cooked breakfast available too

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Helpful?
Thank Esther R
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Delighted to receive your positive comments following your stay with us. We hope that you will be returing again soon. Kind Regards, Martin McIlrath General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Norwood Hall Hotel was built in 1881 on the site of the 15th Century Pitfodels Castle. This truly magnificent Victorian mansion exudes character and charm, with roaring log fires, sweeping staircases and magnificent interior design. Set in seven acres of secluded gardens and woodlands this four star hotel is the ideal venue to host your wedding,family gathering, business meeting and team away day. Norwood Hall has 73 en-suite bedrooms including junior suites, four poster rooms and superb original house rooms, which include all the luxury and modern facilities of a 4 star hotel, whilst still retaining the history and ambience of days gone by.The new conference centre boasts seven superb conference rooms with state-of-the-art audio visual equipment which, along with the traditional Norwood hospitality and customer service, is guaranteed to make your conference a successful event. ... more   less 

Additional Information about Macdonald Hotels

Address: Garthdee Road, Aberdeen AB15 9FX, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: RM391 - RM699 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Hotels 4*
Number of rooms: 73
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Also Known As:
Norwood Hall Aberdeen
Hotel Norwood Hall
Macdonald Hotels Aberdeen, Scotland
Hotel Style:
#13 Luxury Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Hotels staff and other travellers.
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8 months ago
7 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet room, room 9 is the one to go for. Smaller but had everything.”
seasoneddiver, 20 Apr 2017 | Read review
“Not sure as we didn't get what we asked for”
FrankieSymi, 6 Feb 2017 | Read review
“any room you choose is lovely, seen about 14 rooms and all had all you need”
517frankry, 5 Feb 2017 | Read review
“Get a room as close to reception as possible because the WiFi in our room was nonexistent.”
SheenaS197, 22 Jan 2017 | Read review
“Front facing room”
retiredGlasgow, 19 Jan 2017 | Read review
5 of 5