We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Station Hotel

avatar-imageavatar-imageavatar-image
Traveller (127)
Room & Suite (33)
Dining (15)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#4 of 9 hotels in Dumfries
Location
Cleanliness
Service
Value
Best Western Station Hotel is a gorgeous Victorian Railway hotel offering 3-star accommodation just a few minutes' walk from Dumfries town centre. Guests give us great feedback for our excellent food and friendly service . All rooms have flat screen freeview TVs, ironing centres and wired internet and there is free wi-fi throughout the hotel.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Hiking
Fishing
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Housekeeping
Room service
Iron
Flatscreen TV
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
632Reviews7Q+A100Room tips
Traveller rating
  • 250
  • 243
  • 88
  • 16
  • 35
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Jinty478 wrote a review Apr 2022
Glasgow, United Kingdom476 contributions217 helpful votes
Just back from hotel no complaints easy check in friendly receptionist deal included afternoon tea which was fine although no scones with I thought was unusual in a AT room was fine usual teacoffee hot choc and biscuits king size bed and refurbished bathroom with toiletries and nice fluffy towels did not have dinner in hotel so cannot comment however the menu looked fine nice pleasant waitress at breakfast with fruit juice, cereal, porridge yogurts, fruit toast , muffins and then a cooked breakfast hubby thpught it was odd he only had half a slice of haggis on his plate all in all good value and would stay again
Read more
Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: There is a lift and two entrances to the hotel also a nice tearoom five mins away The Usual Place
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
siancbull90 wrote a review Apr 2022
1 contribution
Superb hotel with lovely facilities, great food and excellent staff. A lot of attention had been paid to make the room and hotel that bit special. Highly recommend. Wish we could have stayed longer. Will definitely be back.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
S K wrote a review Mar 2022
Cambridge, United Kingdom131 contributions142 helpful votes
Two night stay, room was large, let down by poorly decorated bathroom, looked like painted by visually impaired "YTS" trainee with a 6" whitewash brush. Masking tape still on walls, large amount of paint on floor, (more than on wall?), painted rond pipes, over part of bath, inside of door frame missed. Warning sign, warning may take time for hot water!, was instantanious but boiling! Shower curtain ripped & hanging off. Complained, & were moved to another room (or would have been if they bothered to tell us!) when complained 2nd time they then told us we were to be moved to new room. Not told restaurant was closed. When brought to attention of manager at checkout they were quick to apologise & reduce bill, good location with parking.
Read more
Date of stay: March 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Glamama wrote a review Mar 2022
kent365 contributions124 helpful votes
A rather quirky hotel! Room was ok, bathroom had been refurbished but please , sort out the shower head, very poor. Looked like it could do with a lot more money spent on it. Chef is chef, front of house and painter & decorator 🤣 Basic menu for dinner, of which we did not participate. Breakfast was serve yourself but cooked breakfast to order..passable. Housekeeping need to clean the stairs,see photo below…that’s shameful!
Read more
Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
stm1012022 wrote a review Mar 2022
1 contribution
Beautiful old Victorian Hotel, showing its age a bit but that just adds to the charm for me. The staff where brilliant. Breakfast was excellent and the location is near the town centre. Our second stay and both stays have been spot on.
Read more
Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
johnhhall wrote a review Feb 2022
Armadale, United Kingdom27 contributions16 helpful votes
We have been to this hotel before, staff are friendly and helpful. Room are comfortable, clean and bathrooms modernized. WiFi connection was good, lifts to the floors, nice quiet garden and easy parking out front.
Read more
Review collected in partnership with Best Western
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
John H wrote a review Dec 2021
Stoke-on-Trent, United Kingdom206 contributions53 helpful votes
A useful stopover hotel when driving up from England for a few days in Scotland. Friendly staff. Breakfast was exceptionally speedy and efficient (pre-ordered the previous evening). Extremely Covid-secure breakfast - no-one else nearby at all.
Read more
Date of stay: October 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dawn Archibald, General Manager at Best Western Station Hotel
Responded 14 Dec 2021
DearJohn Thank you for choosing to stay with us at The Station Hotel on your recent visit to Dumfries and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. I hope tp see you again Yours sincerely Dawn Archibald
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
francesmacl wrote a review Nov 2021
1 contribution
Comfortable room in an interesting historic hotel. Great location for the town - everywhere is in walking distance. Very friendly and helpful staff. Easy parking right outside hotel. Good selection of whiskey in the bar.
Read more
Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dawn Archibald, General Manager at Best Western Station Hotel
Responded 29 Nov 2021
Dear francesmacl Thank you for choosing to stay with us at The Station Hotel on your recent visit to Dumfries and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At The Station Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable! Yours sincerely, Dawn Archibald
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
kbtoors wrote a review Nov 2021
Falkirk, United Kingdom27 contributions14 helpful votes
Great central venue just across from a very quiet railway station . Easy to have a wee wander round the town and find the local river walk to enjoy . The staff were on the ball and proved to be great ambassadors for the hotel .
Read more
Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dawn Archibald, General Manager at Best Western Station Hotel
Responded 29 Nov 2021
Dearktoors Thank you for choosing to stay with us at The Station Hotel on your recent visit to Dumfries and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At The Station Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable! Yours sincerely, Dawn Archibald
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
904vikki49 wrote a review Sept 2021
1 contribution
The Station Hotel is close to the centre of Dumfries and is an old but comfortable building. The restaurant was clean and comfortable although the bin was full. the station is opposite but there was very little noise.
Read more
Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dawn Archibald, General Manager at Best Western Station Hotel
Responded 29 Nov 2021
Dear Vikki Thank you for chossing to stay with us at The Station Hotel on your recent visit to Dumfries, I am pleased you had a pleasdsant stay & I look forward to welcoming you back Yours sincerely Dawn Archibald
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Dumfries area.
PRICE RANGE
RM 434 - RM 693 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western dumfries, dumfries best western
LOCATION
United KingdomScotlandDumfries and GallowayDumfries
NUMBER OF ROOMS
32
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

BEST WESTERN STATION HOTEL: See 623 Reviews, Price Comparison and 175 Photos (Dumfries, Scotland) - Tripadvisor

Frequently Asked Questions about Best Western Station Hotel
Which popular attractions are close to Best Western Station Hotel?
Nearby attractions include Waverley Bar (0.08 km), Theatre Royal (0.5 km), and St Cuthberts Parish Church (0.3 km).
What are some of the property amenities at Best Western Station Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Best Western Station Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Station Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Station Hotel?
Conveniently located restaurants include The Back Street, The Granary, and The Usual Place.
Is Best Western Station Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Dumfries.
Does Best Western Station Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Best Western Station Hotel?
Many travellers enjoy visiting Robert Burns House (0.7 km), Old Bridge House Museum (0.9 km), and Thomas Carlyle's Birthplace (1.0 km).
Is Best Western Station Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.