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Holiday Inn Dumfries

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Holiday Inn Dumfries
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951 Reviews from our TripAdvisor Community

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Showing 936: English reviews
Reviewed 1 week ago

Stayed here with a colleague as we were working in the area for a couple of days. The location is a picturesque setting in the university grounds. It is located around a mile and a half from the town centre. The staff were very friendly and efficient at check-in. The room was of a good standard, the only thing to...

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Helpful?
Thank Stuart T
Reviewed 2 weeks ago via mobile

Stayed recently at holiday inn. Staff very friendly and welcoming. Food and drink was very good. Rooms were standard and clean. No gym which was disappointing but we will survive!! Would stay again...

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Helpful?
Thank keith h
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to complete feedback following your recent stay with us, I'm pleased you enjoyed your time with us. We are in the process of adding gym facilities to the hotel ready for the new year, so we hope you will be joining us to take advantage of these. Kind regards Rob Dixon General Manager

Bathgate, United Kingdom
Reviewed 2 weeks ago via mobile

We booked an executive room with super king size bed via a third party site, as we had been gifted a voucher. Price only £103 for the night. This site did not give b & b option. So called hotel direct after booking to ask if they could add breakfast to it. They did - and did it with no...

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Thank susba19
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to complete feedback following your recent stay with us, we are delighted you enjoyed your time with us and that we met your expectations in terms of service standards. With the winter coming the grounds really do look stunning when coated with frost (and soon snow!) which are a must explore for anyone who...

New Delhi, India
Reviewed 3 weeks ago

Stopped here for a night on the driving way to Glasgow coming from York. Beautiful hotel in a huge campus area with lush green lawns. Great restaurant which serves great food. Friendly staff. Beautiful and well-equipped rooms with comfortable bed. Ample parking space. Free Car Park. Was important as we had a driving trip. Not too far from city center...

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Thank Mohit M
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to complete feedback following your stay with us, we are pleased you enjoyed your stay and the facilities we offer, including the extensive grounds of the hotel. We look forward to welcoming you back to the hotel soon. Kind regards Rob Dixon General Manager

Lancaster
Reviewed 3 weeks ago via mobile

We stopped here for a family event just across the road the hotel was clean and well equipped. It was ideal for a 1 night family stay. The staff especially are very helpful and friendly. The downside is that in general the hotel is very dated and really what you'd expect from a budget hotel. Bargain place to stop for...

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Helpful?
Thank mjk27
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to complete feedback following your stay with us, I'm pleased you found the hotel value for money. We hope you will join us again on your next trip to Dumfries. Kind regards Rob Dixon General Manager

Glasgow Scotland
Reviewed 4 weeks ago

I have stayed in the Holiday Inn Dumfries on numerous occasions. It is in a lovely parkland setting, a nice amalgam of old and new buildings and it is generally a good hotel. The rooms are well appointed but on my most recent visit I noticed some slippage in standards. The previous owners, who I think were the fist HI...

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1Thank ScotsRoad555
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to provide feedback following your stay with us. You are correct in that the hotel has new owners and we apologise for the inconvenience while we transfer accounts with suppliers which has caused a shortage of certain items. The Reception area was moved following extensive guest feedback, and it makes sense to use the...

Lockerbie, United Kingdom
Reviewed 4 weeks ago via mobile

We had booked a table a week in advance as we were attending the Burlesque show at Easterbrook Hall just incase we couldn't get a table on the night. We arrived just before 6 pm and were allowed to sit where we wished. We ordered drinks and food. We noticed that another table who had came in well after us...

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Thank Tootsies1
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear Tootsies1, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to the overall level of service you have received. We always strive to provide our guests with the best accommodations possible and we regret that we did not...

Glasgow, United Kingdom
Reviewed 4 weeks ago via mobile

Receptionist was friendly on both check in and check out with the bill correct 1st time, I've been to a few hotels with some unexpected additions hat have to be queried, but not here. Clean tidy hotel, set in lovely grounds in a nice area of Dumfries. Room was spacious with a comfy bed, decent sized TV, good bandwith from...

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Helpful?
Thank Scottex
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for providing feedback following your stay with us, I'm pleased we met your expectations and that you enjoyed the hotel and the services we offer. We look forward to welcoming you back to the hotel soon. Kind regards Rob Dixon General Manager

Manchester, United Kingdom
Reviewed 4 weeks ago

The room was quiet, large, comfortable and clean and the evening meal in the restaurant nothing short of exceptional. Add in pleasant and helpful staff and a substantial breakfast and the result is the perfect place to stay at a reasonable price.

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Helpful?
Thank Tony G
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to complete a review following your stay with us, I'm pleased to read you enjoyed your time at the hotel and in particular your dining experience. We look forward to welcoming you back to the hotel soon. Kind regards Rob Dixon General Manager

Birmingham, United Kingdom
Reviewed 4 weeks ago

I visited here for 3 nights in November. On arriving I was welcomed by a friendly team on reception. The bar and restaurant were located in the from of the old charismatic part of the building, and the modern bedrooms in a purpose built annex at the back. The food, for a limited choice, was excellent, and of a high...

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Helpful?
Thank Stuart P
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to complete feedback following your recent stay with us, we are delighted you enjoyed your three night break with us and we hope to welcome you back to the hotel again should you be in Dumfries in the future. Kind regards Rob Dixon General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Dumfries

Address: Bankend Road, Dumfries DG1 4ZZ, Scotland (Formerly Aston Hotel Dumfries)
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: RM298 - RM502 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dumfries 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Dumfries Aston
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland
Hotel Style:
#4 Business Hotel in Dumfries
#5 Romantic Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dumfries staff and other travellers.
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Questions? Get answers from Holiday Inn Dumfries staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms are spacious and well appointed.”
 of 5 bubbles ScotsRoad555, 11 Nov 2016 | Read review
“Go for a family executive room”
 of 5 bubbles 644garyd, 1 Nov 2016 | Read review
“Rear rooms have nice view”
 of 5 bubbles Happas, 31 Oct 2016 | Read review
“Avoid rooms facing the car park if you want a good view.”
 of 5 bubbles Y7519ILstever, 20 Oct 2016 | Read review
“Choose executive room”
 of 5 bubbles S1881WQdavidg, 25 Sep 2016 | Read review
5 of 5
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