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Holiday Inn Dumfries

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Holiday Inn Dumfries
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951 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Dumfries
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Showing 936: English reviews
Reviewed 18 October 2016 via mobile

Stayed 1 night and found it to be ideal. Found it difficult to find as postcode takes you about 1 mile away. Clean room and good nights sleep. My 4 year old daughter loved the food. Overall would recommend and stay again.

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Helpful?
Thank Lynsey F
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to leave feedback following your recent stay with us. We are delighted that you enjoyed your time at the hotel and we hope to welcome you back soon. Kind regards Rob Dixon General Manager

Scotland
Reviewed 16 October 2016 via mobile

2 nights stay as attending course at the dgri. Nice staff. Check in well organised. Room comfortable and good size. Shower excellent. Great meal both nights in the restaurant. Recommend for short break.

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Helpful?
Thank DrDaveScotland
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to complete a review following your recent stay with us, we're delighted you enjoyed your stay and we look forward to welcoming you back to the hotel soon. Kind regards Rob Dixon General Manager

Durham
Reviewed 1 October 2016

We stayed at this hotel for the first time and it won't be the last. The rooms were quite large and clean very comfortable. Most hotels have beds like boards but the the bed we had was extremely comfortable and we had a brilliant nights sleep. The staff are very friendly and helpful. The only down side was it was...

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1Thank Alastair B
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to leave feedback following your stay with us, I have shared you feedback with the team and they are delighted that you enjoyed your time here. We look forward to welcoming you back to the Holiday Inn Dumfries in the future. Kind regards Rob Dixon General Manager

Reviewed 30 September 2016 via mobile

Large rooms. VERY comfortable bed. Staff is great especially the guy at the front desk. I think his name is Alan but I can't remember. He was great. Breakfast was pretty good and very reasonably priced.

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Helpful?
Thank imatravelor
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to leave feedback following your stay, I'm pleased to read you found the beds comfortable and I have passed your comments to Alan who is equally delighted that he could be of service during your time with us. We hope to welcome you back soon. Kind regards Rob Dixon General Manager

Hillsborough, United Kingdom
Reviewed 25 September 2016

The hotel is an extension of what was previously the Aston Hotel with a new extension added to the old property. Only the dining room of the old hotel is used with accomodation being in the new extension. Rooms are comfortable but not lavish. Staff friendly and helpful. The hotel is situated in a beautiful parkland setting with the University...

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Helpful?
Thank David G
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to complete a review following your stay with us, I'm pleased you enjoyed the location of the hotel and hope you managed to explore the extensive grounds of the Crichton Estate. We hope to welcome you back to the hotel soon. Kind regards Rob Dixon General Manager

Aberdeen, United Kingdom
Reviewed 24 September 2016 via mobile

We booked to stay here about 3 weeks before our 1 night stay, location was key as we had to be in town first thing the following morning for our boys sporting event, the day before they call us to say we have double booked and can't offer you a room, the only alternative being a room at a hotel...

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Helpful?
Thank Harvoz
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear Harvoz, Thank you for taking the time to review our property and for choosing to stay with us. I’m very disappointed to hear about your experience with your reservation. I would love the opportunity to regain your faith in our hotel and discuss your stay in further details. We have sent you a private message to obtain additional information...

Derby, United Kingdom
Reviewed 23 September 2016 via mobile

Very quite hotel rooms spacious and the shower in mine was excellent strong ,hot water. Nice area to walk before or after dinner. Meals are nice steaks look good has other traditional like braised ox tail. Chef struggles with mash not had so many lumps since I was at school. Breakfast was very good though a few things looked a...

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Helpful?
Thank StanWinfield
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to post feedback following your recent stay with us. I'm pleased that overall you enjoyed your stay. Apologies if you felt the service in the restaurant was over-attentive, I have fed this back to the Restaurant Manager to develop additional training, thank you for providing the feedback as we are always looking for ways...

Birmingham
Reviewed 11 September 2016

Visited this hotel as a stop-over on our way to Aberdeen, and have never been to Dumfries before. The hotel was set on The Crichton estate, which have some lovely grounds for a stroll. The hotel itself is a bit of a con, as the picture above only shows you the manor house, whereas the bedrooms are housed in a...

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Helpful?
Thank smiler1956
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear smiler1956, Thank you for your feedback regarding your stay at Holiday Inn Dumfries. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about dinner, room and reception. However, we’re sorry we fell below your expectation by being average in cleanliness and service. We will look into these...

Oldham, United Kingdom
Reviewed 10 September 2016

We stayed in the twin accessible room which was spacious and airy. Very comfortable and close to reception and the dining room and bar. Bed was comfy and it also had a good sized TV in the room. Room had a good sized wet room too. We had the evening meal every night and the choice and quality was very...

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Helpful?
Thank sequinn1
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to leave feedback following your recent stay with us, I'm pleased you enjoyed the hotel overall and the service that the staff provide, I have passed your feedback to Danielle who was delighted to be of assistance. Apologies for any inconvenience with regards to housekeeping, we do service occupied rooms to the best level...

Sussex
Reviewed 10 September 2016

We booked a 2 night stay here in September via the IHG website with a dinner bed and breakfast package that included a bottle of wine with dinner. When we arrived there was some confusion about our party size as they were expecting 4 people. They had upgraded us to an executive room and set out the bed settee. The...

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Helpful?
Thank john117

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Dumfries

Address: Bankend Road, Dumfries DG1 4ZZ, Scotland (Formerly Aston Hotel Dumfries)
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: RM297 - RM501 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dumfries 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Dumfries Aston
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland
Hotel Style:
#4 Business Hotel in Dumfries
#5 Romantic Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dumfries staff and other travellers.
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Questions? Get answers from Holiday Inn Dumfries staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms are spacious and well appointed.”
 of 5 bubbles ScotsRoad555, 11 Nov 2016 | Read review
“Go for a family executive room”
 of 5 bubbles 644garyd, 1 Nov 2016 | Read review
“Rear rooms have nice view”
 of 5 bubbles Happas, 31 Oct 2016 | Read review
“Avoid rooms facing the car park if you want a good view.”
 of 5 bubbles Y7519ILstever, 20 Oct 2016 | Read review
“Choose executive room”
 of 5 bubbles S1881WQdavidg, 25 Sep 2016 | Read review
5 of 5
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