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Traveller (87)
Room & Suite (22)
Dining (6)
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Overview
  • Excellent50%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible8%
Travellers talk about
“honeymoon suite”(19 reviews)
“crispy beef”(6 reviews)
“homemade chips”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (429)
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423 results
Traveller rating
202
114
51
21
35
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LanguageEnglish
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202
114
51
21
35
Show reviews that mention
All reviewshoneymoon suitecrispy beefhomemade chipswedding partycouldn't do enoughstaff were brilliantbooked roomsvisiting gretnawould highly recommend this hotelwedding receptionevening mealate herepiewedding breakfastjacuzzi bathlovely mealfeel very welcome
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1 - 5 of 423 reviews
Reviewed yesterday

We have been back three times to the hazeldene and each time the service has been very friendly the breakfast is lovely and well cooked. Just like to say to Rob the general manager good luck with everything and we hope it all works out...More

Thank anabyrne567
Reviewed 6 days ago

We stopped on our journey home from Scotland, thirsty, hungry bedragled. Up pops the manager. Wonderful welcome. Food fresh, no trouble eating off menu, arrived in a trice. Cant praise this clean, airy ‘pub’ enough. If upstairs is as clean as downstairs, dont hesitate, you...More

Thank Jen H
Response from robinsamui, General Manager at Hazeldene HotelResponded 2 days ago

Thank you so much for mentioning The Manager, "ME" Your review is great, it's exactly what we aim for and it is nice that you took the time to post it. Upstairs is just as clean and I am happy to announce we have now...More

Reviewed 6 days ago via mobile

Visited here a few times and every time we have had a fabulous welcome. We had a lovely meal there and the chef came out of kitchen to speak with us to ask if we were happy with the service. He was a lovely polite...More

Thank lozrobz
Response from robinsamui, General Manager at Hazeldene HotelResponded 2 days ago

Thank you so much for your great feedback, and in particular for mentioning Alun the chef, often behind the scenes staff get forgotten about but he often goes into meet the clients. Hope to see you again soon. Robert

Reviewed 1 week ago via mobile

Let me start of with why I have given this hotel 3 out of 5 . I found the staff very helpful , polite and will always help you with out a fuss . The problem with this hotel is it’s in need of a...More

Thank Dean B
Response from robinsamui, General Manager at Hazeldene HotelResponded 1 week ago

Once again maintenance is an issue which I can not disagree with, the indentation in the wall was caused by a guest and the solution to it being decided upon but it does look like the entire wall will have to be redecorated the room...More

A TripAdvisor Member
1
Reviewed 1 week ago via mobile

Visited here recently for some food with friends after shopping. Lovely food and well looked after by the lovely Molly who couldn't help enough. Good selection on menu and would definitely come back when next in Gretna shopping. Shop2Udrop

Thank A TripAdvisor Member
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Most Booked Properties in Gretna Green
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$76 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (87)
Room & Suite (22)
Dining (6)
Questions & Answers
Ask a question
jrobs
23 October 2017|
AnswerShow all 6 answers
Response from Paula B | Property representative |
Yes, but please book it in advance.
0
Votes
HzWkr
21 July 2017|
AnswerShow all 5 answers
Response from robinsamui | Reviewed this property |
Hi, there is no entertainment on a Friday night, I do believe they are running a darts comp every Friday in the bar until 1st September
1
Vote
supersafite
17 January 2017|
AnswerShow all 4 answers
Response from Paula B | Property representative |
The Hazeldene is one mile from Greens; about £4 in a taxi each way. The train station is 1/2 mile from The Hazeldene; about £3 in a taxi or a nice stroll.
0
Votes
Room Tips
"Didnt stay, but many were, we just ate very well!"
Read review
"all rooms are almost the same excellent family room which sleeps 6 i think"
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"No idea - did not see any other rooms"
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"We stayed family room. It was good."
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