We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Traveller (115)
Room & Suite (25)
Dining (7)
Overview
  • Excellent30%
  • Very good28%
  • Average19%
  • Poor13%
  • Terrible10%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (298)
Filter reviews
298 results
Traveller rating
86
84
58
40
30
Traveller type
Time of year
LanguageEnglish
86
84
58
40
30
Show reviews that mention
All reviewsrenovation workbuffet stylecheck in was quicka number of occasionshot buffetmain buildingpatio doorsgood pointsfood was lovelyearly checkdaughters weddingan overnight staycourse mealbed and breakfastwedding venuea bit tiredbridal suites
FilterEnglish
Updating list...
1 - 5 of 298 reviews
Reviewed 5 days ago

This hotel is under refurbishment the work they have done looks lovely, we had a old room our window wouldn't open so room was really hot so only managed too sleep on and off all night . The shower was hard too switch off so...More

1  Thank carolestrawson
Reviewed 5 days ago via mobile

A lovely venue. Well maintained grounds, things ran very well and efficiently. The wedding venue is separate to the hotel so lots of events could happen simultaneously without the fear of happening onto another party - not that that is a problem for some, of...More

1  Thank theCovMuddies
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 3 days ago

We are so proud of our lovely grounds, thank you for your kind words. It is a fabulous place for a wedding and glad you think so too. Many Thanks Vicky Briody Operations Manager

Reviewed 1 week ago

This was a stopover booked to break our journey south. Had got a great DBB deal and was even more delighted on check-in to be told we have been upgraded to a suite. The rooms were beautiful and the meal was delicious. Thoroughly enjoyed our...More

2  Thank Alison M
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 3 days ago

It was lovely to have you stay overnight at Gretna Hall. The DBB deals are fantastic and gives us a chance to show off our service and wonderful food. Lovely little bonus of an upgrade too, I am happy to hear it was a great...More

Reviewed 1 week ago via mobile

Attended for a family wedding, the parts of the hotel that have already been modernised are great, the rest of the hotel was definitely in need of an update. However, it was clean so please do bear with them as there were poster everywhere saying...More

1  Thank karen w
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 3 days ago

We do hope to see you again soon, we are renovating our rooms as we speak and progress updates will be shown on facebook and our website, please do keep in touch and come again soon. It is great to hear you enjoyed yourself in...More

Reviewed 1 week ago via mobile

We stayed here on a spur of the moment decision and stupidly I booked the wrong date for a single night stay for 2 people. I saw a good rate online and snapped it up but realised soon after it was for the wrong day....More

2  Thank Rik W
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 3 days ago

I will pass on your thanks to Nicola, I know it wasnt as easy as it should have been to get your refund processed and she worked hard to make it happen for you. Nicola and the rest of the team are all about customer...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free Internet
Room Service
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$78 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$78 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (115)
Room & Suite (25)
Dining (7)
Questions & Answers
Ask a question
carolestrawson
13 August 2018|
AnswerShow all 3 answers
Response from MILLICKS | Reviewed this property |
Had no problem with the windows when we were there had them open some of the time
0
Votes
linz2409
16 April 2018|
AnswerShow all 7 answers
Response from MILLICKS | Reviewed this property |
The Blacksmiths shop and wedding venue is just up the road from the The Gretna Hall hotel with other shops and the outlet shopping center is about 10,mins walk up past the station
0
Votes
PatriciaMiller_12
26 January 2018|
AnswerShow all 7 answers
Response from stubex5 | Reviewed this property |
The suites have been done but the rest of the rooms are awful. Black mould in bathrooms. Holes in walls. Exposed wires in bathroom. Smell of damp. Make sure you ask to check your room before you agree to stay in it.
1
Vote
Room Tips
"Can't, sorry"
Read review
"Lunch was good"
Read review
"Try to get one that is not facing the M74, ie at the back of the hotel"
Read review
"Ask for room at back as lots of noise out front and also smoke from smokers entering the room"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing