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Holiday Inn Express Dundee

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#15 of 30 Hotels in Dundee
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Holiday Inn Express Dundee
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621 Reviews from our TripAdvisor Community

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Showing 584: English reviews
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New York
Reviewed 2 days ago NEW

Stayed here for a wedding in town two weeks ago. The internet was terrible. It didn't work at all in any of the three rooms we had for my family. They even tried resetting the router. We needed to stay in the lobby to do anything. I asked the clerk several times and he said 'the hotel is full so...

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Thank WorldWalker2
Birkenhead, United Kingdom
Reviewed 1 week ago

Stayed in this hotel for a long week-end at Easter 2017. Arriving seemed good as the staff at reception were helpful, the room however was a little small. As we overlooked the river we had a good view but as the Dock Road was just outside the noise was a bit much, it was as if the hotel did not...

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2Thank Robert J
SyedHEjaz, Manager at Holiday Inn Express Dundee, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback, I appreciate your disappointment and apologies on behalf of our hotel for any distress caused. The security and comfort is of our guests is of the utmost of importance us, I have passed on your comments to our team and we are investigating the situation. Regards...

London
Reviewed 1 week ago via mobile

To be fair, hotel staff are friendly and room surfaces, beds and bathroom are tidy and clean. But walls are very thin, able to hear voices, footsteps, creaking doors and toilets flushing. I wouldn't consider it a good nights rest, aside from the noise, beds are very hard, for me personally. I think the rooms have taken quite a beating...

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Thank EarlKing
SyedHEjaz, Manager at Holiday Inn Express Dundee, responded to this review

Dear Guest, Thank you for taking the time to review your stay with our hotel, I appreciate your honest comments and apologies for any upset caused. We endeavour to accommodate all of our guests with the highest of standards, I have passed on your comments to our team and thank you again for your feedback. Regards Alison McCann Guest services...

Reviewed 1 week ago

This hotel is in easy access to the centre of Dundee. Shops centres and eateries are all in easy walking distance. Rooms are comfortable and adequate. Reception area is fabulous with fantastic views over the Tay. Food and bar great, breakfast is included and more than adequate. We went for breakfast just before 8 am and it was a great...

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Thank ngc4725
SyedHEjaz, Manager at Holiday Inn Express Dundee, responded to this review

Dear Guest, Thank you for your review, we are plaesed to read you enjoyed your overall stay with our hotel and do hope you will return in the near future. Regards Alison McCann Guest Services Manager

Aberdeen
Reviewed 1 week ago

Real shame - stayed here with my young daughter as a treat at end of our holiday before heading home - what a let down. I've never stayed in a hotel that you can hear every door in the place bang over and over - there appeared to be some kind of party on next door with a group of...

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1Thank Toughie76
SyedHEjaz, Manager at Holiday Inn Express Dundee, responded to this review

Dear Guest, Thank you for taking the time to review your visit to our hotel, We are disappointed to read of your displeasure and apologies for the issues you experienced. We are looking into this and thank you again for your feedback. Regards Alison McCann Guest services Manager

Reviewed 2 weeks ago via mobile

A night away and catch up with a friend.. room was clean and staff friendly and helpful. Breakfast was OK took a while to fill up bacon ect not a lot off choice with hot breakfast there was sausage ,bacon egg and beans but it was enough.. will stay again if visiting Dundee.

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Thank lorri s
SyedHEjaz, Manager at Holiday Inn Express Dundee, responded to this review

Dear Guest, Thank you for your review, your comments are appreciated and we hope to welcome your return. Regards Alison McCann Guest services Manager

Glasgow, United Kingdom
Reviewed 2 weeks ago

Location was ideal...good restaurants and pubs within walking distance.Considering we travelled in a large group the staff dealt with check-in very well.Again due to numbers we we were a bit noisy but not disruptive and I can't praise the staff enough for their welcome and customer service.At breakfast in particular one of the staff took time asking everyone if they...

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Thank pollyanna714
SyedHEjaz, Manager at Holiday Inn Express Dundee, responded to this review

Dear pollyanna714 Thank you for taking the time to review your recent stay with us. Its very pleasing to read that you found the hotel to be friendly. We do hope to see you again at the Hotel very soon. kind regards Kinga Korczak

Dundee
Reviewed 3 weeks ago via mobile

I stayed for 5 nights at the Holiday Inn Express Dundee and couldn't fault the service at all. Upon arrival the staff were welcoming and friendly. As soon as you step into the building you can see that it is well kept and clean. I went up to my room and was greeted with a spotlessly clean, cosy room. The...

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Thank smdyker
SyedHEjaz, Manager at Holiday Inn Express Dundee, responded to this review

Dear smdyker Thank you so much for your lovely comment. We are glad that you enjoyed your stay with us and found our staff friendly. I hope we will see you back soon. Kind regards Kinga Korczak

Reviewed 3 weeks ago via mobile

Stayed 2 nights.Not the best one I stayed in.Huge improvement needs in cooked breakfast. Eggs and beans were not cooked properly.Also heating in the room wasn't great.Complained as well. Overall just ok.

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1Thank shery06
IHGService, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Hello shery06! Thank you for your feedback regarding your stay at Holiday Inn Express Dundee, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry we fell below your expectation regarding the breakfast. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will...

Peterhead
Reviewed 3 weeks ago via mobile

Stayed for two nights, room was clean, staff were friendly, breakfast was excellent, bar not too expensive, no actual parking but multi-storey next door from Friday night to Sunday was only £8.50. Great spot for seeing round Dundee as close to Tay bridge and town centre. Will be back.

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Helpful?
1Thank Tom M
SyedHEjaz, Manager at Holiday Inn Express Dundee, responded to this review

Dear Tom Thank you so much for your lovely review. I am glad that you found our staff friendly and you enjoyed your complementary breakfast. I hope to see you again soon. Kind regards Kinga K

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Holiday Inn Express Dundee is a stylish hotel offering an inclusive Express Start breakfast with hot options. Within the hotel there is free wireless internet access throughout. All 95 bedrooms offer freeview television, complimentary tea & coffee facilities, hairdryer and power shower. Holiday Inn Express Dundee is perfectly located in the heart of Dundee City Centre just a 5 minute walk from both Discovery Point & RRS Discovery and HM Frigate Unicorn. For sports fans Holiday Inn Express Dundee is within easy reach of the Dundee International Sports Centre as well as Dundee United Football Club and Dundee Football Club. The hotel is perfectly situated for the Train Station and Bus Station and only a 5 minute taxi journey to Dundee Airport. For the keen golfers the Holiday Inn Express Dundee is well situated for Open Championship golf courses such as St Andrews and Carnoustie. The hotel has 2 great value meeting rooms which are modern, informal and ideal for presentations, interviews and training. Everything you need is included from audio visual and projection equipment to stationery. Buffet lunch and snacks can be arranged at an additional cost. Parking is available in the nearby Gellatly Street Council Car Park with an access bridge direct to reception from level 3 of the car park. Parking is free between 6 pm and 8 am with charges applicable outwith these times. ... more   less 

Additional Information about Holiday Inn Express Dundee

Address: 41 Dock Street, Dundee DD1 3DR, Scotland
Region: United Kingdom > Scotland > Dundee
Price Range: RM292 - RM579 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Dundee 3*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Dundee Hotel Dundee
Dundee Holiday Inn Express
Holiday Inn Express Dundee Scotland
Hotel Style:
#1 Green Hotel in Dundee
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Dundee staff and other travellers.
11 questions
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Wishaw, United Kingdom
Aberdeen, United Kingdom
3 months ago

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Questions? Get answers from Holiday Inn Express Dundee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose a room overlooking the car park at the back of the hotel if you want an undisturbed sleep.”
robertj284, 19 Apr 2017 | Read review
“Ask for a room overlooking the Tay”
ngc4725, 18 Apr 2017 | Read review
“ask for a quiet room!!!”
Toughie76, 17 Apr 2017 | Read review
“Higher floors facing the river”
Royalscott, 22 Mar 2017 | Read review
“front of hotel for best views”
675peterw675, 15 Mar 2017 | Read review
5 of 5