Best Western Queen's Hotel

Queens Hotel Buildings 160 Nethergate, Dundee DD1 4DU Scotland
Traveller (166)
Room & Suite (75)
Dining (29)
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About

4.0
#14 of 27 hotels in Dundee
4.6 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Travellers' Choice
A Warm Scottish Welcome Awaits You At The Best Western Queen's Hotel, Dundee The Best Western Queen's Hotel is situated in the bustling West End of Dundee, making it the perfect choice of accommodation for enjoying the City of Discovery. Our friendly team extend a warm welcome to tourists and visitors from far and wide, and we guarantee you will enjoy the very best in Scottish hospitality when you spend your holiday or short break in Dundee, with us. As well as being just a short walk from the shops, restaurants and theatres, we are also perfectly located for business travelers and conference delegates, and those visiting the University of Dundee and Abertay University. With ample car parking in heart of the City Centre, and only a few minutes taxi journey from the train station, bus station and Dundee airport, The Best Western Queen's Hotel is your first choice accommodation provider for short breaks, holidays and touring trips of Scotland. The Best Western Queen's Hotel enjoys
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French, Spanish, Polish and 1 more
934Reviews11Q+A100Room tips
Traveller rating
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Detailed Reviews
Fram72 wrote a review Mar 2022
Busby, United Kingdom10 contributions19 helpful votes
5.0 of 5 bubbles
Checked into Queens Hotel on 21st March for a 2 night stay and loved everything about our visit. We have stayed in Dundee on a few occasions and Queens Hotel is by far the best hotel for location, value and comfort. We arrived from Glasgow by train and thanks to the foresight of the hotel’s Victorian predecessors, on leaving Dundee station, you can’t miss the hotel signage! I’m a pretty quick walker, however even at a gentle pace, from Dundee station / Discovery Quay/ V and A, it would take no more than 10 minutes to walk to the hotel. Similarly, the shopping centre of Dundee, which is very good, would take no more than 10 minutes to reach, again, at a gentle pace There is a large sized car park at the rear of the hotel which I’ll use in the future, however, given the location of the hotel, public transport is an ideal way to arrive. The hotel is a brilliant Victorian hotel, and not only have I now stayed there, but Winston Churchill, a regular guest, beat me by a couple of years…On arrival, the hotel reception staff were so welcoming which really sets the tone of any stay. Check in was hassle free and our room was lovely, as a train buff, with a view of the Tay Rail Bridge and the railway lines in and out of Dundee Station, I loved the view. Our room was a spotless double room. I am a terrible sleeper but the bed was so comfy, on both nights I slept like a log. In addition to the bedroom being spotless, the bathroom was equally clean with a great shower to help waken us up and start the day. Breakfast was served in the bright and friendly restaurant. I’m vegetarian, but my wife isn’t, however there are both vegetarian and vegan options on the cooked breakfast menu, which is a massive bonus and a huge well done to the staff for ensuring the variety of breakfast caters for everyone. Breakfast was lovely, served by a really friendly team and overall the friendliness of all the hotel staff makes Queens Hotel such a fantastic hotel to stay. We’ll be back very soon and can’t wait to return!
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leah Melville, General Manager at Best Western Queen's Hotel
Responded 4 May 2022
Thank you for your lovely review regarding your recent stay with us here in Dundee. I was pleased to read such positive comments about your stay and our hotel team. They truly are a great asset to me here at the hotel. I will be sure to pass your feedback onto each department mentioned in this review. We look forward to welcoming you back to any future visits to the area.
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Julie1212 wrote a review Feb 2020
Clackmannanshire19 contributions7 helpful votes
5.0 of 5 bubbles
We stayed at The Queens for three nights last week, we had a clean, comfortable room with a very large bed, the room was lovely and warm which was really appreciated as it was very cold weather. It's in a good location and has free parking for residents at the rear. This is an old traditional building so you do get the odd creaky floorboard here and there but it's well kept, comfortable and the rooms have all the amenities you need, I was pleasantly surprised to find the tv had Netflix! As many reviews have already mentioned, the best thing about the hotel is the staff, they are really friendly and helpful which is rare these days, I just hope they are recognised for their efforts. Special thanks to Julie the Duty Manager for looking after us so well during our stay, nothing was too much trouble and we really appreciated all her help. We will definitely stay again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leah M, General Manager at Best Western Queen's Hotel
Responded 26 Feb 2020
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable. We hope to see you again soon.
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victoria B wrote a review Nov 2021
Lincolnshire, United Kingdom577 contributions125 helpful votes
4.0 of 5 bubbles
The car park is free for guests, being large with plenty of spaces. A lift goes from the car park level to the reception, then onto the rooms, so no struggling with heavy cases up stairs.

My room, which turned out to be lovely and quiet, had a sea view - an unexpected treat. There was a comfy double bed, and although the room was dated, it was spotless and well maintained. The bathroom was also spotless and the shower was easy to use with a powerful flow of hot water.

Breakfast was good with decent coffee. A cooked buffet was served to you, but the items were fresh and non-greasy. There was a selection of cereals and yoghurts too.

Check out was easy, and the receptionist was happy for me to leave my car at the hotel to visit attractions before departing.
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Date of stay: September 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Go for rooms on the higher floors at the rear of the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leah Melville, General Manager at Best Western Queen's Hotel
Responded 24 Nov 2021
Thank you for your lovely feedback regarding your recent stay with us here at the Queens Hotel. I will be sure to pass this onto th team. We hope to see you again on any future visits to the city.
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Chapelhall 95 wrote a review Sept 2020
Airdrie, United Kingdom18 contributions19 helpful votes
5.0 of 5 bubbles
My husband and I stayed Saturday 5th bed and breakfast. Lovely clean hotel very easy to find and in an excellent location for reaching the shops or if you have family at Dundee university. Nice restaurants nearby although I would say book in advance. Breakfast was delicious. A perfect amount of food cooked fresh served by the staff made with what ever kind of eggs you would like. Parking behind hotel. You just give your registration details to reception. Our room faced into the road and it was very noisy during the night with a lot of people who were returning from night outs shouting and laughing which didn’t bother us but wouldn’t suit people who are light sleepers so ask for a room overlooking car park. We would definitely return .
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leah Melville, General Manager at Best Western Queen's Hotel
Responded 8 Sept 2020
Good morning Thank you for your lovely review of your recent stay with us at the Queens Hotel. I was pleased to read such positive comments regarding the team and the service you received during your stay with us. We hope to see you again soon.
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26EMM wrote a review Sept 2020
Glasgow, United Kingdom14 contributions6 helpful votes
5.0 of 5 bubbles
Stayed at the Queens Hotel for a 2 night break. Its a very impressive building, Winston Churchill has also stayed here. They have a very impressive staircase with wood panelling fit for a Queen. The whole place is immaculate and credit to the staff in keeping it spotless. Breakfast this morning was well organised with the lovely Morgan doing a great job on her own. We were well informed as to what was on offer as Covid rules in place. Didnt have to wait for anything as she was on the case which was better than the first morning experience with more staff on. Nothing was a bother and she made us feel welcomed. She is a credit to the hotel. The car parking was also well organised and free as long as you registered when arriving. I only booked this hotel as it had a free car park unlike a lot of others plus its less than a 5 minute walk into the town. I would stay again and highly recommend it as all the staff are lovely with nothing a bother.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leah Melville, General Manager at Best Western Queen's Hotel
Responded 8 Sept 2020
Thank you for taking the time to share such a glowing review of the Queens Hotel! We are delighted to know that you had a memorable stay with us. We take pride in looking after our guests and Morgan was thrilled to know that her efforts have been recognised. Thank you for choosing us while visiting Dundee and we look forward to welcoming you back for another great stay!
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Alastair wrote a review Feb 2020
2 contributions
4.0 of 5 bubbles
The Queens Hotel more than met our expectations - the accommodation was both clean, comfortable and spacious and and we had a great view over the Tay. The staff were extremely friendly and the freshly prepared cooked breakfast was excellent. We cannot comment on the restaurant facilities as we did not use them - there are plenty of places to eat within easy reach of the hotel. We were visting Dundee for a couple of days to see the McManus Gallery and Museum and the Verdant Works (both walkable) and went to the Dundee Rep theatre (just round the corner) in the evening. There was also free parking for the car!! I am not one to normally enthuse about our visits but can thoroughly recommend this hotel, especially if you can get a room deal (as we did).
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: South rooms get the sunshine, ovelook the Tay and are at the rear of the building
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leah M, General Manager at Best Western Queen's Hotel
Responded 26 Feb 2020
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable. We hope to see you again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacfrommacc wrote a review Feb 2020
Warrington, United Kingdom108 contributions74 helpful votes
4.0 of 5 bubbles
Stopped here for 1 night and ate at the DCA just round the corner. Nice old hotel that has been well maintained, was clean and comfortable. Unfortunately the room was pretty chilly when the heating went off, even after turning up the thermostat and tucking the curtains behind the radiator while we were out.
The breakfast was good quality, the staff were attentive and the food was freshly prepared for each guest - much nicer than a hot buffet!
There was a reasonable sized car park to the rear of the property. It was available to non-residents so I don’t know if there is ample parking at busy times. It was free for hotel guests but a fee for others. The hotel is pretty convenient for the train station. Very nice hotel, felt more like an independent than a chain, I mean this as a compliment!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LEAHMELV, General Manager at Best Western Queen's Hotel
Responded 12 Feb 2020
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable. We hope to see you again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Weston C wrote a review Aug 2020
4 contributions6 helpful votes
5.0 of 5 bubbles
Stayed for 4 nights. Julie made me feel welcome from the moment I arrived. The hotel was spotless and albeit a smaller breakfast menu due to Corona virus it was still plentiful and again the staff were very friendly and welcoming.
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leah Melville, General Manager at Best Western Queen's Hotel
Responded 7 Aug 2020
Thank you for your review regarding your recent stay at the Queens Hotel. We really appreciate such positive feedback and i will ensure your comments are passed onto Julie and the rest of the Team. We hope you will return on any future visits to Dundee and look forward to seeing you again.
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Matt Reynolds wrote a review Feb 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
Me and my colleague, Paul stopped here overnight with work. Hotel was spot on in a great location.

Stuart (chef) made the best poached eggs which set me up for the day! Julie on reception was very pleasant, helpful and had a great sense of humour with our thick Barnsley and Scottish accents clashing!

Another mention for Gavin. Our room was quite cold due to the snow and extreme weather. The high ceilings meant the radiator alone didn’t quite cut it. A quick phone call down to reception and, without exaggeration, 90 seconds later there was a knock on my door with a fan heater.

Top service from top staff. I’d be happy if HSL put me up in this hotel again if we work up in Scotland!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LEAHMELV, General Manager at Best Western Queen's Hotel
Responded 12 Feb 2020
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was so memorable. We hope to see you again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nick G wrote a review Jan 2020
Oldland Common, United Kingdom44 contributions67 helpful votes
4.0 of 5 bubbles
Parking is at rear of hotel and free when you put in your registration at reception. Check in quick and easy. Room was large and everything was as needed maybe some sockets close to the bed would help. The room did get cold during the night as it was very windy and the draughty window let a bit of cold air in but a fan heater is provided. Bed was very comfortable and plenty of hot water for the shower. The evening menu is limited but good value and breakfast was very nice. So for a business stop over with parking it’s very good.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leah M, General Manager at Best Western Queen's Hotel
Responded 27 Jan 2020
Thank you for choosing to stay with us at The Queens Hotel on your recent visit to Dundee and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Queens Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know your time with us was enjoyable.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
…
Shelly214444 wrote a tip Jul 2022
West Calder, United Kingdom20 contributions6 helpful votes
5.0 of 5 bubbles
"Second floor near lift."
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glg wrote a tip May 2022
Wokingham, United Kingdom25 contributions8 helpful votes
4.0 of 5 bubbles
"Eat elsewhere for breakfast"
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kevin e wrote a tip Mar 2022
Newcastle upon Tyne, United Kingdom86 contributions73 helpful votes
5.0 of 5 bubbles
"Not far from train station and shops"
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Johnnyboy496 wrote a tip Mar 2022
Edinburgh, United Kingdom120 contributions88 helpful votes
5.0 of 5 bubbles
"Try and get a room on the South side with amazing views over the river"
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Mark T wrote a tip Feb 2022
1 contribution
5.0 of 5 bubbles
"Make sure you book in plenty of advance as you might not get a room"
Read full review
…
Not the right property for you?
There are more places to choose from in the Dundee area.
PRICE RANGE
RM 641 - RM 717 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western dundee, dundee best western
FORMERLY KNOWN AS
BEST WESTERN Queens Hotel
LOCATION
United KingdomScotlandDundee
NUMBER OF ROOMS
53
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN QUEEN'S HOTEL: See 904 Reviews, Price Comparison and 232 Photos (Dundee, Scotland) - Tripadvisor

Frequently Asked Questions about Best Western Queen's Hotel
Which popular attractions are close to Best Western Queen's Hotel?
Nearby attractions include Discovery Point (0.4 km), Dundee Science Centre (0.1 km), and Penguin Statues (0.4 km).
What are some of the property amenities at Best Western Queen's Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and free parking.
What food & drink options are available at Best Western Queen's Hotel?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Best Western Queen's Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Queen's Hotel?
Conveniently located restaurants include Milas Turkish Kitcken & Bar, Empire State Coffee, and Braes.
Is Best Western Queen's Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Dundee.
Does Best Western Queen's Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Queen's Hotel?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, and Polish.
Are there any historical sites close to Best Western Queen's Hotel?
Many travellers enjoy visiting Verdant Works (0.7 km), Claypotts Castle (5.9 km), and Drinking Fountain (2.8 km).
Does Best Western Queen's Hotel have any great views?
Yes, guests often enjoy the river view available here.
Is Best Western Queen's Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.