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We had a very poor experience in the restaurant and bar area, food took forever and then was the wrong thing, then came back overcooked, our drinks were forgotten and we had to chase whilst eating. The staff appeared very uninterested apart from the lovely...More
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I could not sleep because of a dog barking next door, and when I complained in reception, the person said there was nothing they could do about it as the hotel was pet's friendly. So, I have to check out at midnight and find another...More
Thank Jaume H
Response from TravelodgeUK, Remy from the Social Media Team at Travelodge Edinburgh Airport Ratho Station HotelResponded 3 days ago
Thank you for taking the time to write a review with regards to our Edinburgh Airport Ratho Station Travelodge Hotel.
We are truly sorry to learn of the experience you have had whilst staying with us. We would kindly ask you contact one of our...More
Stayed here on Christmas night only two girls on that night who were very nice and welcoming but that's about it was allocated a disabled room which my husband and I are not clean bed but bottom sheet horrendous!!! Had meal at night which was...More
Response from TravelodgeUK, Poppy from The Social Media Team at Travelodge Edinburgh Airport Ratho Station HotelResponded 3 days ago
Thank you for submitting your review of our Edinburgh Airport Ratho Station Travelodge.
We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us with the link or a copy of...More
Booked a room for three people and the beds were comfy-enough - nothing will ever quite save a pull out spring bed. Staff were friendly. Can tell it is hampered by age - noisy as people go past the room as they leave for early...More
Reception staff were all very helpful and pleasant.
Room was clean and good value at £35.
Public areas were a little cool, some people sitting in cafe with their coats on as it was a little cool there as well.
The food I had in...More
Response from TravelodgeUK, Nicolas from the Social Media team at Travelodge Edinburgh Airport Ratho Station HotelResponded 1 week ago
Thank you for taking the time to write a review.
We are so pleased to learn that you were happy with the overall experience, although we would like to apologise that your experience was impacted by the food you had in our bar cafe. Please...More