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Sheraton Grand Hotel & Spa

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#15 of 150 Hotels in Edinburgh
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Grand Hotel & Spa
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2,584 Reviews from our TripAdvisor Community

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Showing 2,416: English reviews
Scotland, United Kingdom
Reviewed yesterday NEW

Just had a one night stay, but from checking in to checking out it was excellent, from the very friendly staff at check in and all the other staff we came into contact with. The room we had was one of the standard room which turned out to be very good, it was fitted out to a very high standard...

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Thank merc43
Glenrothes, Scotland, United Kingdom
Reviewed 2 days ago NEWvia mobile

You will not be disappointed with this hotel. Staff so friendly. Hotel is amazing. Rooms immaculate. Spa is amazing. Only slight disappointment was that the first time we went to the spa it was far too busy. Next morning was quiet and far better.

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Thank Greg M
Reviewed 2 days ago NEWvia mobile

From the second we arrived on Friday afternoon our experience was nothing short of exceptional. Maria checked us in and set the tone for our stay, phenomenal customer service, she was the best receptionist we've ever had the pleasure of dealing with. Food is superb and the service exemplary throughout the hotel. These staff obviously take what they do very...

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Thank Sam C
Geneva, Switzerland
Reviewed 3 days ago NEW

This is not a charming boutique hotel with cosy nooks and timeless charm. From the outside it doesn't look that great. Inside, decor is clean and modern. (Standard) rooms have smallish windows so while, yes, you may see the castle, in practice it's not that impressive. They tried to pimp up the rooms with a convoluted bathroom design and fancy...

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Thank tafred
Chester, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed for a conference at adjacent eicc, modern build and very high class finish. Reception desk very helpful and rapid check in. Rooms well equipped with quirky glass bathroom, adequate free wifi. Public areas very smart with a good buffet breakfast. Location is excellent with a good choice of restaurants , next to conference Centre and only a 5 min...

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Thank Woodychester1
Gambellara, Italy
Reviewed 5 days ago NEW

This is the service that I'm expecting from a 5 star. Reception and concierge (I remember just Lukasz ) outstanding. Spa area good I'm expecting a pool bigger but everything was nice and quiet! The room facilities outstanding and bathroom really great. The room was quiet small but for one night was enough, in case I need a bigger room...

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Thank Neary90
Lone Tree, Colorado
Reviewed 6 days ago NEW

Some rooms have a view of Edinburgh castle which is a short uphill walk to the Royal Mile. Rooms are modern. Concierge is helpful -- he was able to get us a reservation at a restaurant that had no tables available that evening. The lighting in the room is a little challenging because some lights turn on by entry and...

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Thank Pat S
Jedburgh, United Kingdom
Reviewed 1 week ago via mobile

Just returned from a 2 night stay at the Sheraton. On arrival we got a nice upgrade to a room with a view of the castle which was a nice wee surprise. The room was lovely and spacious and spotlessly clean. There were lots of nice little luxuries in the room. Had a few drinks in the hotel bar and...

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1Thank weeone72
Fife, United Kingdom
Reviewed 1 week ago via mobile

Visited here on a few occassion, great hotel, modern, fresh clean and well located in Edinburgh. Multi storey car parking to rear of building offering close safe parking if driving. Rooms are faultless as is the service. This is exactly what you would expect from a city centre hotel. Will definitely be back.

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Thank Mark W
Poulton Le Fylde, United Kingdom
Reviewed 1 week ago via mobile

We came here before Christmas for my fiancées birthday for 3 nights. The room was with a castle view. It was spacious, nice decor and spotlessly clean. Walking distance to the shops and castle roughly 10 mins. We used the spa and enjoyed the rooftop pool! Breakfast was good and the staff seem very professional. Hopefully will be back and...

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Helpful?
Thank Dcdc54

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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand has been Edinburgh's gathering place for many years and it is the perfect place to discover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breath-taking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 

Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: RM779 - RM2,314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#13 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel & Spa staff and other travellers.
23 questions
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Questions? Get answers from Sheraton Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Windows aren't that big, so castle view is a minimal improvement”
 of 5 bubbles tafred, 21 Jan 2017 | Read review
“Classic room it's not big better reserve a higher category”
 of 5 bubbles Neary90, 19 Jan 2017 | Read review
“Some rooms have view of Edinburgh castle”
 of 5 bubbles PatS455, 18 Jan 2017 | Read review
“castle view”
 of 5 bubbles Absieler3, 11 Jan 2017 | Read review
“They're all good!”
 of 5 bubbles nickymahoney, 8 Jan 2017 | Read review
5 of 5
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