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BEST WESTERN Edinburgh South Braid Hills Hotel

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#50 of 150 Hotels in Edinburgh
Certificate of Excellence
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BEST WESTERN Edinburgh South Braid Hills Hotel
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946 Reviews from our TripAdvisor Community

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Showing 872: English reviews
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Glasgow, United Kingdom
Reviewed 2 days ago NEWvia mobile

We attended a family wedding at the Braid Hills Hotel. The staff were great and very attentive .The wedding meal was lovely , plenty to eat and beautifully cooked.We stayed overnight after the wedding. The rooms were fine an were clean and comfortable. We had two rooms on the third floor, every time we tried to get into our rooms...

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Helpful?
Thank cmcintosh56
BraidHillsGM, General Manager at BEST WESTERN Edinburgh South Braid Hills Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay. We value all guest feedback as this enables us to improve our business and increase guest satisfaction for future stays. Please accept my apologies on behalf of the hotel for the shortcomings in service you experienced during breakfast. We are in the process of having our menus...

Newcastle upon Tyne, United Kingdom
Reviewed 6 days ago NEW

We booked a family room for ourselves and two children. A girl of 13 and boy of 11. The one sofa bed provided for the two of them to sleep in together was not adequate. They didn't want to squash together and sleep on the same bed and I couldn't blame them. I telephoned reception to see if there was...

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Helpful?
Thank littleambs
BraidHillsGM, General Manager at BEST WESTERN Edinburgh South Braid Hills Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at the Best Western Braid Hills Hotel. I would like to take this opportunity to apologise for the dis-satisfaction regarding your family bedroom. I have double checked our online description for our family bedrooms and this is stated as 1 double bed and 1 sofa or single...

Glasgow, United Kingdom
Reviewed 6 days ago NEW

We were here overnight, the room was modern & clean, quite spacious too. Staff were welcoming and helpful. We had a light lunch when we arrived, it was ok, but bit overpriced. We didn't eat in restaurant at night. The breakfast was ok.

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Helpful?
Thank Crazyjane75
BraidHillsGM, General Manager at BEST WESTERN Edinburgh South Braid Hills Hotel, responded to this review

Dear Guest Thank you for your review of your recent stay with us. My team and I hope to welcome you again soon. Kind Regards Andrea Paton, General Manager

Sydney, Australia
Reviewed 1 week ago via mobile

We had booked 7 nights at this hotel but checked out after one night. We had never been to Edinburgh before and when we arrived at hotel after flying from Dublin we were almost laughed at because we had arrived too early to book in. It was 11.30am. I understand that but front office staff were rude. However we were...

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Helpful?
Thank assey412
BraidHillsGM, General Manager at BEST WESTERN Edinburgh South Braid Hills Hotel, responded to this review

Dear Assey412 Thank you for taking the time to review your recent stay. Please accept my apologies on behalf of the hotel for the shortcomings in service you experienced on arrival at the hotel as this is certainly not reflective of the warm Scottish welcome we aim to provide our valued guests. Our advertised check in time is 3pm and...

Greater London, United Kingdom
Reviewed 1 week ago

I stayed for a brief visit to Edinburgh. I'd stayed at the hotel a few years ago and it was fine, if a little chintzy and old-fashioned. Since then it has been refurbished (I don't know if it is completed) so when I arrived at my room it had a more modern decor, was clean and spacious with a large...

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Helpful?
Thank F R
BraidHillsGM, General Manager at BEST WESTERN Edinburgh South Braid Hills Hotel, responded to this review

Dear F R Thank you for taking the time to review your recent stay. We value all guest feedback as this enables us to improve our business and increase guest satisfaction for future stays. Please accept my apologies on behalf of the hotel for the shortcomings in service you experienced during your stay and please be assured I will discuss...

Shrewsbury, United Kingdom
Reviewed 2 weeks ago

This was our second stay in this hotel, the first being about 4 years ago. It has changed a little but mainly in the decor which is very tasteful (and Scottish). When we stayed her last time we had one of the large turret rooms and it was fantastic, we were treated like Royalty. This time the staff were once...

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Helpful?
Thank RandRF
BraidHillsGM, General Manager at BEST WESTERN Edinburgh South Braid Hills Hotel, responded to this review

Dear Guest I would like to take this opportunity to apologise for the dis-satisfaction regarding your accommodation, I am in the process of obtaining quotes from local firms who are able to service all of our bedroom wardrobe doors. Please accept my apologies on behalf of the hotel for the shortcomings in service you experienced during your stay and please...

Cardiff, United Kingdom
Reviewed 2 weeks ago

Excellent location for exploring the city. Public transport is easily accessible and can save you considerably on parking charges. Make sure you check bill thoroughly as reception tried to charge for breakfast we didn't have.

Review collected in partnership with this hotel
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Helpful?
Thank Hmsmjk
BraidHillsGM, General Manager at BEST WESTERN Edinburgh South Braid Hills Hotel, responded to this review

Dear Guest Thank you for your review of your recent stay with us. My team and I hope to welcome you again soon. Kind Regards Andrea Paton, General Manager

Renfrewshire, United Kingdom
Reviewed 2 weeks ago

Hotel was very comfortable and the staff friendly and helpful. The rooms have been recently updated and provide excellent facilities, although the carpets in the corridors were showing signs of wear. Breakfast choice was good and cooked items lovely and hot.

Review collected in partnership with this hotel
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Helpful?
Thank Margaret R
BraidHillsGM, General Manager at BEST WESTERN Edinburgh South Braid Hills Hotel, responded to this review

Dear Margaret R Thank you for your review of your recent stay with us. We are in the final stages of our refurbishment and hope to complete the corridors in Autumn 2017. My team and I hope to welcome you again soon. Kind Regards Andrea Paton, General Manager

Northumberland, United Kingdom
Reviewed 2 weeks ago

we stay in this hotel regularly. Staff ,food and bedrooms are excellent , on a last stay we were directed to botanic gardens when staff over heard my husband discussing his garden , we were given directions and information. we spent the whole day there and came back to hotel to an excellent dinner and drinks with a smile from...

Review collected in partnership with this hotel
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Helpful?
Thank sue_white92
BraidHillsGM, General Manager at BEST WESTERN Edinburgh South Braid Hills Hotel, responded to this review

Dear Sue Thank you for your review of your recent stay with us. My team and I hope to welcome you again soon. Kind Regards Andrea Paton, General Manager

Reviewed 2 weeks ago

I chose the best western mainly for the (plentiful) free parking. It's about a 45 mins walk into the city centre. You have to walk through Morningside to get into Edinburgh centre itself. This is a lovely area. Plenty of nice bars and little Bistros. Great hotel. The rooms are fabulous. Highly recommend.

Review collected in partnership with this hotel
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Helpful?
Thank king b
BraidHillsGM, General Manager at BEST WESTERN Edinburgh South Braid Hills Hotel, responded to this review

Dear King B Thank you for your fantastic review of your recent stay with us. My team and I hope to welcome you again soon. Kind Regards Andrea Paton, General Manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Best Western Edinburgh Braid Hills Hotel is magnificently situated in its own grounds, with panoramic views right across the City of Edinburgh, to the Pentlands, the Firth of Forth and the Fife hills beyond. Great contemporary Scottish cuisine served in 1886 Restaurant and genuine, friendly service from the all staff is complemented by ample free parking, free wifi and convenient access to a frequent bus service into the city centre. Come and experience a hotel stay with a real Scottish feel! ... more   less 

Additional Information about BEST WESTERN Edinburgh South Braid Hills Hotel

Address: 134 Braid Road, Edinburgh EH10 6JD, Scotland (Formerly BEST WESTERN Braid Hills Hotel)
Region: United Kingdom > Scotland > Edinburgh
Price Range: RM383 - RM1,183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Edinburgh South Braid Hills Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
BEST WESTERN Edinburgh South Braid Hills Hotel Scotland
Edinburgh Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Edinburgh South Braid Hills Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Edinburgh South Braid Hills Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was just a standard double & it was great. It was good value, considering it is in Edinburgh.”
Crazyjane75, 20 Apr 2017 | Read review
“Not sure if there is any lift, so be prepared to use the stairs.”
803fr, 14 Apr 2017 | Read review
“Probably need to steer clear of weekends for the better rooms as weddings and other functions may interfere with what room you have.”
RandRF, 12 Apr 2017 | Read review
“Room adequate ,liked the wash basin for finding cups. Extra chair in room was pointless as stopped the door from opening fully”
Hmsmjk, 11 Apr 2017 | Read review
“I found the bed rather hard therefore slept on top of the continental quilt & requested another one to use as a cover”
looby1England, 10 Apr 2017 | Read review
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