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Ballantrae West End Hotel

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159 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Derby, United Kingdom
Reviewed 23 August 2016

I didn't realise that hotels like this still existed. I haven't stayed anywhere quite so terrible since I was a student. During the Festival, Edinburgh really does just take the mickey. They will charge you an absolute fortune for absolute rubbish if they think they can get away with it. For £394 for two people, two nights, room only I...

1Thank Mike H
Reviewed 22 August 2016

The public areas are quite nice and the staff very friendly, however, some aspects of the room were UNACCEPTABLE! Huge room with beautiful high ceilings, bed comfortable and clean. Sofa was extremely stained and so worn out that there was no way we would sit on it. The sofa and chair should simply be removed. The other aspect that was...

1Thank Mia W
Auckland Region, New Zealand
Reviewed 15 August 2016

Stayed here for Fringe Festival. Large multi-level house turned into "hotel". Lovely receptionist (the one with blonde hair), relatively good location but the price was absolutely beyond ridiculous for the room we had, even though it was big. Blocked dirty shower, stains on the carpet (and lamp shades!?), tatty worn-down furniture, hard springs in the bed, peeling wallpaper, very dusty...

1Thank CharlotteSH
London, United Kingdom
Reviewed 7 August 2016 via mobile

Nice quiet location next to Haymarket station and 20 min walking from the Castle. Typical and full of character hotel who could do with some refurbishments. Personal is nice when you manage to see them. Reception and bar area are always empty and the bells to ring them do not work! Price wise it is definitely not worth the £149/night...

Thank Sandy D
Alnwick, England, United Kingdom
Reviewed 26 July 2016

This old building is full of character; our room was in the basement, with a lovely four poster bed and an unexpected treat - a jacuzzi! We were more than happy; it may be a little frayed at the edges, but it is spotlessly clean, with friendly staff, and it's really close to the centre. We will definitely be going...

Thank Susan O
Edinburgh, United Kingdom
Reviewed 24 July 2016 via mobile

lovely hotel, even the outside is well kept. 10 minute walk from princes street. metered parking available outside hotel. the rooms are lovely and big. the hotel is spotlessly clean. would definately return.

Thank martinnic0la
Reviewed 20 July 2016 via mobile

Shocking state. Arrived to find dirty carpet. Shower didn't work. No staff to be seen. Bath was broken. Oddly thete were bin bags in the lobby snd ladders. It sll felt lazy and unloved. Grwat location but what a rip off for the money.

Thank stephanieallan
Reviewed 23 June 2016

We were allocated a room on the top floor which meant walking up & down 69 steps. Window in the room was broken & patched with a piece of paper. From reviews on Booking.com, this seems to have been like this for quite some time. We had no hot water during our first night & the next morning. Wi-fi was...

1Thank Tina V
Reviewed 10 June 2016 via mobile

First time visitor to Edinburgh and wanted somewhere quite central for work purposes. Stayed at the Ballentrae west end for two nights. The initial greeting was friendly and I was taken to my room. I booked for a single but was given a room with 2 single beds, a double and a pop up bed too. It was huge for...

Thank Adam S
Barrow-in-Furness, United Kingdom
Reviewed 6 June 2016

The hotel is in a great location 5 minutes from Haymarket train station and in walking distance of the town centre. The room was nice and clean, very quiet, we slept well. The staff was very friendly and helpful. The only downside is the breakfast, a bit basic and the service needs improving but for £5 it's not too bad.

Thank J0an75

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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
Explore this neighbourhood


  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Babysitting
Official Description (provided by the hotel)
Located at the centre of Edinburgh, the Ballantrae West End Hotel is ideal for the festival, Edinburgh Tattoo, world heritage attractions, and only a few minutes walk from Princes Street, Haymarket Station, the International Conference Centre, and the financial district. Centrally located, in an elegant west end crescent, we are a small (eleven bedroom) family run hotel, able to offer you a friendly personal service, with an emphasis on traditional hospitality. There is also a comfortable residents' bar. ... more   less 

Additional Information about Ballantrae West End Hotel

Address: 6 Grosvenor Crescent, Edinburgh EH12 5EP, Scotland (Formerly Afton Town House Hotel)
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: RM209 - RM1,053 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ballantrae West End Hotel 3*
Number of rooms: 11
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Also Known As:
Ballantrae West End Hotel Edinburgh, Scotland
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not go here all rooms I saw were the same the only positive is the distance to Edinburgh city centre”
 of 5 bubbles mountainmagic326, 12 Dec 2016 | Read review
“Somewhere Else”
 of 5 bubbles Yogmart, 18 Oct 2016 | Read review
“Wifi was only one side of room so if this is vital maybe check when booking”
  • Original sash windows, just not maintained, so sad
  • Fix the towel rail? Mastic toilet - nice
  • Just don't look too close
  • broken light and beading, again so sad
  • Overgrown garden
 of 5 bubbles 434christiea, 11 Oct 2016 | Read review
“The bach view is pretty.”
 of 5 bubbles LeoCOUTURE, 9 Oct 2016 | Read review
“Go elsewhere”
 of 5 bubbles 107GregC, 26 Aug 2016 | Read review
5 of 5